We are smartIT
Your IT Partner for IT Support and Cybersecurity
Comprehensive IT Solutions for Startups, Small Businesses, Enterprises, Schools, and Nonprofits
IT Support & Cybersecurity Services for Businesses – Big & Small
smartIT offers remote and onsite IT support and cybersecurity solutions for businesses with 5 to 500 employees. We are problem-solvers, addressing challenges across networking, IoT, cybersecurity, AV, phone systems, cloud services, video conferencing, Microsoft 365, Google Workspace, MDM, system administration, hardware lifecycle, low voltage, and IT onboarding and offboarding. Our services include fractional or dedicated vCIO, account management, and outsourced cybersecurity. With our one-ticket resolution system, we deliver quick, effective support, backed by real, experienced professionals—no chatbots or automation. We’re here to help your organization thrive with personalized, hands-on service.
Our Mission
At smartIT, our mission is to deliver exceptional IT support and cybersecurity solutions that solve critical business challenges. Founded by former IBM leaders, we bring high-level expertise to organizations of all sizes. We focus on providing proactive, hands-on service to businesses, nonprofits, schools, and enterprises, ensuring their technology works efficiently and securely. Our goal is to build long-term partnerships by addressing the unique needs of each client, empowering them to grow and succeed in today’s digital landscape.
Our Vision
At smartIT, our vision is to be a trusted partner for businesses of all sizes, helping them navigate the complexities of IT and cybersecurity. We aim to provide tailored, reliable solutions that meet the unique needs of each client, fostering long-term relationships built on trust and collaboration. Through continuous learning and a commitment to service, we strive to help organizations grow and adapt to the ever-changing digital landscape.
Our team of tech experts
are committed to supporting
our clients with reliable IT support
and cybersecurity solutions
Since childhood, Jonathan had always been the technology expert of his family. While in college, Jonathan co-founded Teel Consulting, an IT consulting firm serving small and medium sized businesses, and Project Nexus, a web technologies firm. During his time working at IBM as a field sales engineer for several Fortune 500 companies, Jonathan has amassed a wealth of knowledge on how to architect innovative technology solutions that contribute to bottom lines and achieve business goals.
Jonathan received formal training in technology sales, support, and software development during his time at IBM. At smartIT, Jonathan brings his passion for technology as well as a strong background in consulting. Jonathan serves clients as a technical account manager, on-site/remote support engineer, and consultant.
A client-focused leader with extensive experience in financial services and IT consulting, Marjorie assists clients in resolving IT problems, achieving strategic growth, and implementing innovative technological solutions that truly transform businesses. With a proven track record of customer satisfaction, Marjorie has provided client-focused solutions to over 1,000 businesses across the New York metro area across a wide range of industries.
In her time as a client executive at IBM, Marjorie successfully managed a $180 billion territory of Fortune 500 clients in the fields of technology, electronics, distribution, advertising, and more. At IBM, Marjorie also led an extended cross-brand team of over 35 internal and external partners to identify valuable new sales opportunities across the areas of hardware, software, and services. At smartIT, Marjorie brings her tech savvy and business mindset to each and every client interaction.
In addition to his work as an independent consultant, Justin has partnered alongside industry-leading corporations such as IBM, Target, and General Electric. Justin began his corporate IT career at IBM as an intern support engineer and progressed quickly to a sales engineer role, assisting Fortune 500 clients with their data analytics strategies. During his time at IBM, Justin received formal training in technology sales, project management, support, and consulting.
At smartIT, Justin utilizes his deep technical IT expertise and digital knowledge as a technical account manager, consultant, and support engineer – both on-site and remote – to identify the best technologies for each client, regardless of their industry.
Empowering Organizations Through Technology
Our Journey: From Vision to Reality
smartIT began in 2016 with a mission to transform IT services. Founded by former IBM leaders, we aimed to deliver exceptional solutions and have since expanded our offerings to include cybersecurity and strategic support. As we evolve with technology, we remain committed to empowering organizations as their trusted partner in navigating the digital landscape.
2016 — The idea of smartIT was formed
The idea of providing SMBs in Metro New York the same level of IT services that we provided enterprise companies at IBM was discussed.
2017 — Founding of smartIT
smartIT is founded with a vision to provide top-notch IT solutions and services to Metro New York businesses. smartIT establishes strategic partnerships with leading technology providers, enhancing its ability to deliver innovative solutions to clients. Introduced cloud migration services and collaboration tools to support remote teams.
2018 — Expansion of Services
smartIT expanded its service offerings to include network infrastructure design and implementation.
2019 — Client Growth and Partnerships
smartIT experienced significant client growth, serving businesses across various industries and formed strategic partnerships with leading technology providers to enhance service capabilities.
2020 — Recognized as the IT provider for startups
smartIT's exceptional growth and customer satisfaction lead to smartIT being recognized as a trusted IT service provider to many Metro New York startups businesses.
2021 — Continued Growth
smartIT celebrated a significant milestone by hiring its first employee. smartIT strengthend its managed services portfolio, offering comprehensive IT support, proactive monitoring, and maintenance to ensure clients' IT systems run smoothly. The company invested in advanced monitoring tools and automation technologies to deliver proactive IT management and identify potential issues before they become critical.
2022 — Continued Growth and Technological Advancements
smartIT continued to grow its client base and expand its presence in the Metro New York area. Continued to adapt to evolving industry trends, growing its client base, expanding its IT presence and providing cutting-edge IT solutions to Metro New York businesses.
2023 — Continued Growth and Technological Advancements
smartIT continuously adapts to evolving industry trends and provides cutting-edge IT solutions to Metro New York businesses. smartIT continues to grow its client base and expand its presence in the Metro New York area. smartIT team consists of 17 tech experts.