Slow WiFi? Locked Out of Email? Server Crashed? smartIT Can Help.
IT & Cybersecurity Services
Technology problems should not stop your business. From WiFi dropouts and printing errors to device headaches and Google Workspace or Microsoft 365 logins, smartIT provides fast onsite and remote IT support with built-in cybersecurity. We help businesses, schools, and nonprofits across NYC, NJ, Long Island, and Westchester stay connected, protected, and productive.
Clear Answers. Practical IT. Real Support.
Challenges We Fix Every Day
Organizations oftern turn to smartIT after facing slow responses, rising costs, or feeling overlooked by their provider. We solve these everyday IT and cybersecurity challenges with fast and reliable support, providing onsite assistance across NYC, NJ, Long Island, and Westchester along with remote coverage for teams throughout the United States and Mexico.

Cybersecurity Feels Overwhelming
Cyber threats continue to evlove and most organizations struggle to keep up. Security is built into every smartIT service, your team stays protected without extra complexity.

Responsive IT Support When You Need It
When IT response times drag, productivity suffers. We provide fast helpdesk and onsite support so your employees can stay focused and your business can keep moving forward.

Onsite and Remote IT Support Services
smartIT offers attentive local support across NYC, NJ, Long Island, and Westchester along with reliable remote coverage for teams nationwide.
What You Can Expect with smartIT
Fast Help. Simple Setup. Happier Teams.
our average response time to client issues
the time it takes to fully switch to smartIT
client satisfaction rate after onboarding
Tailored IT & Cybersecurity Solutions Built for Your Business
smartIT provides flexible, scalable solutions that simplify IT, strengthen security, and help your team stay productive.
Tech Issues Slowing Down Your Business? Let’s Fix That.
Whether it’s WiFi problems, security concerns, or a growing team that needs better tools, smartIT makes it easy to get back on track with fast and reliable IT support.
Industries We Serve
Keeping Long Island, NYC, NJ and Westchester businesses and nonprofits connected, secure, and productive. See our service areas.
Stay focused on growth, not IT headaches
- Fast onboarding & device setup
- Cloud & SaaS integration
- Cybersecurity protections from day one
- Scalable IT plans
Stretch every dollar further with secure, reliable IT
- Access discounted and free nonprofit technology solutions through TechSoup
- Cloud hosting & collaboration tools
- Compliance & data protection
- Responsive remote & onsite support
Keep classrooms connected and students protected
- Reliable Wi-Fi & network coverage
- Device management for students & staff
- Cybersecurity safeguards & awareness training
- AV & conferencing support
Affordable IT support that grows with your team
- One-ticket resolution for most issues
- 30-minute response times
- Managed IT & cybersecurity plans
- Remote & onsite coverage
Simplify complex systems with hands-on expertise
- Seamless onboarding & device setup
- Fractional or dedicated vCIO & vCISO
- Advanced cybersecurity & compliance
- Strategic IT planning & roadmaps
- Multi-office coordination
Plans from $79/User/Month
Ideal for businesses that handle their own Level 1 support. Each plan includes one device per user and gives you access to smartIT’s Level 2 and Level 3 experts for identity management, access management, and device support. No long-term commitment. Project-based engagements or annual plans with a 3-month cancellation option.
Our Process
Friendly, Simple and Reliable
From assessment to long-term support, we make IT hassle-free for your team. See our process.

Discovery
We begin by understanding your goals and reviewing your current setup, whether it involves your network, devices, domain, or cloud environment. Our team identifies performance gaps, security risks, and opportunities to optimize your systems.

Fix & Install
Once we have a clear picture, we create a tailored action plan. From deploying new hardware and software to configuring accounts, migrating data, or securing your environment, we handle every step with precision and care.

Completion
We verify that everything functions as intended and provide a reliable solution your team can depend on. For managed clients, our work continues with proactive monitoring, maintenance, and ongoing support to keep systems running smoothly.
Planning an IT Project? Start with Confidence.
We can help. Whether it’s email migrations, Microsoft 365 setup, GoDaddy domain federation, Google Workspace 2-Step Verification, or something else, smartIT helps you plan clearly and avoid the unexpected.
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Client Reviews
“The team over at smartIT have been absolute lifesavers for us. They've provided supplemental support for our remote office where we have no local IT staff and have done an outstanding job. Super friendly, responsive, and knowledgeable team. Whatever we task them with, they handle as well as anyone could ask for. Great team to work with and I recommend them wholeheartedly!”
"I can't say enough good things about smartIT. Jonathan was incredibly thorough and helpful throughout the process. We (inadvertently) gave them a few curveballs in building out our network, and he was able to implement solutions right away."
- Rachel
“smartIT helped us when we needed them most in the height of the pandemic. We went from having internet in one room using a home router (Netgear router). smartIT extended our range to inside and outside of the building by running cables to the whole building and installing enterprise grade routers with security. They also procured laptops for the whole organization and networked them. They also helped us move from desktop versions (consumer grade) of all our applications into a cloud based system (commercial grade) for the whole team. Marjorie and Jonathan made sure we didn't have any issues and walked us through every step. We still keep in touch and they are always making sure we are up to date with everything.”
benito ceja
“The team at Smart IT is professional, efficient and reliable. We upgraded to an IP Phone system and it was a smooth, seamless upgrade. They're very very knowledgeable. I don't think theres a problem that they cant fix. Truly amazing. Smart IT is the gold standard!”
“Justin at smartIT has put together my entire office as well as my website and I couldn’t be happier. Justin went above and beyond To make sure all my needs were met. smartIT is a huge asset to any business small or large.”
"I needed to defederate my business Outlook account from a GoDaddy-controlled Microsoft account to an Outlook account directly with Microsoft. smartIT made the process fast and easy with exceptional professionalism. I highly recommend smartIT for your IT services."
- Jeff Bouyea
“smartIT has been the best for my organization. They helped us make significant tech transitions in 2020 when we absolutely needed to go digital. Nothing gave us more relief than having a tech team there with us the whole way and providing support when needed. In 2021, when we lost our building to a major flood, I was so relieved we had made the switch and so grateful for smartIT's Jonathan and Marjorie who were there for us when our community was devastated by the flood. Because of the tech changes we've made with them, we have not skipped a beat of work, which is critical to the community we serve. HIGHLY RECOMMEND THIS SERVICE!”
"We had serious, persistent problems with our Wi-Fi service for months, including intermittent service and constant connection loss. This was complicated by our building's concrete and iron structure, which makes Wi-Fi challenging. Both our Internet provider (Optimum), who visited 5+ times, and our former IT company were completely useless and couldn't resolve the issue. Jonathan from smartIT came in and immediately impressed us. He was quickly able to identify which Wi-Fi access points needed upgrading, but more critically, he diagnosed that the modem provided by our ISP (Optimum) was defective. Once all of Jonathan's recommended changes were made, our service became impeccable. Everything works perfectly now. Jonathan's technical knowledge is truly impressive, and he solved a problem that multiple others failed to figure out. Highly recommend."
- Gina Ratner
“As a CFO of a wealth management firm, smartIT helped us install VoIP and assisted in our network and cyber security design, installation and maintenance. They found cost effective, efficient and compliant solutions for the firm. smartIT also helped with several home office set up for WFH environment.”
“We have had the opportunity to work with Jonathan and others from smartIT LLC for a few years now, and we are always pleased with the knowledge and service we receive. They go above and beyond to help us with any issues that we encounter. Overall, SmartIT is always there when you need them and we would definitely recommend them with your IT work needs.”
“SmartIT was truly a top-notch team with the expertise and knowledge in the IT. Marjorie and Jonathan helped us solve our network problem, and it's been working great. The communication and the quality of work was excellent, and I can't recommend enough for anyone else to work with them for your next IT project if you do business in NYC."
-Younghyeon Yoo
Outstanding service and quick, top notch grasp of our situation. They quickly resolved connection troubles across our office complex, and offered creative solutions to issues that would not have been imaginable without their assistance. First rate, and highly recommended!
- Gary Miller
"SmartIT did a FANTASTIC job completely rebuilding our internet infrastructure. I can't say enough good things about Jonathan and the team. It was not an easy project, and smartIT was thorough, patient, and truly went above and beyond."
- Rachel Bennett
"I rarely write reviews, but I feel compelled to shine a light on SmartIT and their customer service, their technical expertise with Unifi and networking in general, and their follow up. I hired their services for a school, and while we had failed to find a solution to our networking issues with 3 other network specialists, when Jonathan of SmartIT came to help us, immediately there was a difference. Our school wifi is vastly improved - our network closet is redone - this work that I had allotted days if not weeks to do, he did in a day. The conversations and email exchanges I have had with their back office have been equally different and exceptional. They just get it."
- Timon Lorenzo
“I have been using many IT companies over the years. smartIT is not just another IT service vendor, they are full-service business partner and their principals take direct interest in the business success. If you are a small business and you feel that your IT system is not 100% there, that it is difficult integrating iOS and PC, and you don’t have time to continuously wait for support, I would recommend calling smartIT.”
WiFi, Networking, Cloud, Video Conferencing, MDM & IT Support for Your Business
Is your business, nonprofit, or school in NYC, Long Island, Westchester, or NJ facing WiFI, Cloud, IT or cybersecurity challenges? We can help. Contact smartIT to schedule your IT support and cybersecurity review.