smartIT

IT, WiFi & Cloud Support for Property Management Companies in NY & NJ

IT Support for Property Management Firms

Managing multiple properties means keeping everything connected, from front-office staff to maintenance teams and tenant systems. smartIT helps property management firms in NYC, Long Island, Westchester and New Jersey simplify technology with dependable IT, Wi Fi, and cybersecurity support. Whether you’re overseeing one building or many, we make sure your systems stay secure, efficient, and ready to handle daily operations without interruption.

We partner with leading IT, WiFi and Networking, Video Conferencing, AV, Cloud, Mobile Device Management (MDM), IoT and Cybersecurity providers.

Your Properties. Our IT Expertise. One Dependable Partner.

Why Property Management Firms Choose smartIT

smartIT provides responsive, local support backed by years of experience serving property management companies across the tri-state area. We work closely with business owners, managers, and maintenance teams to deliver the right technology for every building.

Cybersecurity for Property Managers

We protect your tenant data, payment systems, and internal records with strong, layered cybersecurity. From secure Wi Fi to endpoint protection and compliance support, we help safeguard the systems you rely on every day.

Reliable Connectivity for Every Building

Whether it’s your main office, leasing center, or a shared tenant area, we design and maintain Wi Fi and network systems that keep everyone connected. Our solutions help prevent outages, eliminate dead zones, and ensure smooth day-to-day operations.

Rapid, Reliable Onsite or Remote Support

Our engineers are available when you need them. With local coverage and fast response times, we help resolve issues quickly so your property operations, staff communication, and tenant experience stay uninterrupted.

What You Can Expect

Fast Help. Simple Setup. Happier Teams.

Minutes
30

our average response time to client issues

Month
1

the time it takes to fully switch to smartIT

Percent
100

client satisfaction rate after onboarding

Expert IT and Cybersecurity Support for Property Management Companies 

Need IT Support for Your Property Management Office?

We help property management teams stay connected and secure with Wi Fi, VoIP, and IT services designed for everyday operations.

WiFi, IT & Cybersecurity Services for Property Management Firms

smartIT provides flexible, scalable solutions that simplify IT, strengthen security, and help your team stay productive.

Audio Visual (AV)
Cybersecurity
Google Workspace
Hardware Lifecycle
IoT Consulting
IT On/Offboarding
Staff Augmentation
Managed Services
Low Voltage Cabling
Microsoft 365
Device Management
Networking
Onsite IT Support
Outsourced IT
Remote IT
System Admin
vCIO, & vCISO
VoIP Phone System
WiFi Networking
Domain Management
Printers, Copiers & Scanners
Remote Monitoring
IT Consulting
Cybersecurity & Risk
Ubiquiti Installation & Support

Keep Every Property Online and Secure

Our engineers design and support Wi Fi, cloud, and communication systems that work reliably across multiple buildings and locations.

Frequently asked questions

What is smartIT?

At smartIT, we know how stressful it can be when technology slows your team down. That is why we built a company that takes the headaches out of IT. Founded by former IBM leaders Justin Hermann, Marjorie Donaldson, and Jonathan Goldszmidt, our mission has always been simple: give businesses of every size the same reliable IT and cybersecurity support that large enterprises enjoy. We provide managed IT services, responsive IT support, and proactive cybersecurity for businesses across NYC, Long Island, Westchester, and New Jersey, with nationwide remote coverage so your team can work confidently from anywhere.

What makes us different is our balance of local technicians ready to step in and fast remote support only a call away. Whether it is a Wi-Fi problem, a system outage, or a cybersecurity concern, smartIT keeps your business connected, secure, and moving forward without the stress.

What services does smartIT provide?

smartIT provides IT and cybersecurity services for businesses in Brooklyn NYC, designed to keep organizations secure, productive, and ready for growth.

IT Support & Cybersecurity Services:

Helpdesk & IT Support
Remote and onsite support, emergency IT support, managed IT services, project IT support, onboarding and offboarding, printer and device support, and a free 2-hour IT assessment.

Cybersecurity Services
vCISO, 24/7 monitoring and incident response, vulnerability management, phishing defense, endpoint protection, zero trust, security awareness training, and risk assessments.

VoIP & AV Services
RingCentral, Zoom Phone, GoTo setup and porting, cloud VoIP migrations, and hardware procurement.

WiFi & Networking
Wireless and wired networking, cabling, firewalls, ISP coordination, SD-WAN, network monitoring, and site assessments.

Hardware & Procurement
Hardware lifecycle management, work-from-home equipment procurement, and conferencing hardware.

IT Strategy & Management
vCIO services, account management, security and risk planning, license management, BCDR, and technology roadmaps.

Cloud Services
Microsoft 365, Google Workspace, SharePoint, OneDrive, Azure Virtual Desktop, email migrations, and cloud security hardening.

Other Services
IoT consulting, RPA, business process management, IT and security policies, and AI consulting.

Industies We Serve

What are smartIT’s customer support hours?

Our help desk is available Monday through Friday, 9:00 AM to 6:00 PM EST, with after-hours emergency support available for critical issues. You can contact us by phone, email, or by submitting a help desk ticket, and our team typically responds within 30 minutes or less.

What are smartIT’s service areas?

We serve businesses, nonprofits, and schools across New York and New Jersey. Explore the areas we serve:

Headquarters: Long Island, New York

Onsite Coverage:

Remote Support: available across the U.S. 

Don’t see your area listed Contact us smartIT may already be supporting organizations in your region, or we can customize a remote or onsite solution for your team.

What kind of contracts does smartIT offer?

We offer flexible options to match your business needs. You can choose from:

  • 3-Month Introductory Plan – a short-term commitment that gives you the opportunity to experience our IT support and cybersecurity services. If you’re not satisfied, you can cancel at the end of the 3 months with no further obligation.
  • Annual Plans – discounted rates for organizations ready to commit longer-term.
  • Project-Based Work – hourly or fixed-fee engagements for one-time IT or cybersecurity projects.

Learn more about our 3-month, annual, and project-based IT contracts here.

You can view our pricing page to explore the details and find the best-fit option for your business.

What makes smartIT different from other IT service providers?

At smartIT, we do more than react to issues. We manage and support your IT environment so your team can stay productive. From helpdesk support and device setup to onboarding, cybersecurity, WiFi stability, VoIP call quality, Microsoft 365 and Google Workspace management, and video conferencing setups, we provide solutions built around the way your business works.

What really sets us apart? Real people. Real support.

Every request is handled by experienced IT professionals. No bots. No call centers. No script reading. Our team learns your systems and your workflows, so we can fix issues quickly and prevent them from recurring. We look at root causes, not just symptoms, which means fewer repeated tickets and smoother day-to-day operations. 

We prioritize responsiveness, transparency, and reliability. You get clear communication, fast resolution times, and proactive support that reduces downtime and keeps your business secure.

With smartIT, you get a trusted IT partner who’s committed to providing a fast, friendly and reliable IT support —so you can focus on your business.

Learn more about us and the IT support and cybersecurity services that provides business in the NYC, Long Island, Westchester and New Jersey.

What’s included in smartIT's free IT assessment?

Our free 2 hour IT assessment includes a comprehensive review of your current infrastructure. We evaluate your systems, identify risks, assess tools, and offer tailored recommendations to improve security, performance, and reliability. This applies to nonprofits, schools, startups, small businesses, and enterprises.

Get started with your free assessment or explore the industries we serve.

How can I schedule a discovery call or assessment for our office?

Scheduling a discovery call or assessment is easy. You can:

Call us directly:
New York City (212) 651-0222
Nassau County (516) 855-8900
Suffolk County (631) 863-9590
Westchester County (914) 246-0777
New Jersey (973) 559-6856

Fill out the form on our website to request your assessment.

Meet with an IT expert for a quick consultation to discuss your setup and determine if an onsite visit is right for you. We’ll come to your office, assess your setup, and provide customized recommendations—at no cost to you. 

Learn more about our process to see how we handle assessments from start to completion, or get started today with your free assessment.

Let’s Simplify Your Technology Together

If your property management firm needs dependable IT, Wi Fi, or cybersecurity support, smartIT is ready to help. Our team provides responsive service that keeps your operations running smoothly.