Reliable Wi-Fi Starts with the Right Ubiquiti Setup

If your team is saying, “The Wi-Fi keeps dropping,” “Devices are connecting to the wrong SSID,” or “I can’t get a good connection in the conference room,” it might be due to coverage gaps or devices connecting to far Wi-Fi access points. These issues often lead to slow or unreliable Wi-Fi. The best way for us to identify the issue is by performing a free, no-obligation Wi-Fi assessment. We’ll assess your network, pinpoint the cause of the slow speeds, and provide tailored solutions to ensure your Wi-Fi works smoothly throughout the entire office.

Schedule your free WiFi assessement. 

If employees are frustrated with dropped calls or poor video quality, like “The Wi-Fi drops during important meetings” or “Video calls freeze all the time,” it’s likely that your network isn’t optimized for high-demand tasks. Additionally, if devices are not connecting to the nearest access point as they move around the office, they can experience slow speeds or unreliable connections. Schedule your free Wi-Fi assessment, and we’ll adjust your setup to ensure smooth, uninterrupted video calls and seamless connectivity during meetings

Offices with multiple floors or large open spaces often face Wi-Fi coverage challenges. If employees are saying, “I can’t get any signal on the second floor” or “The Wi-Fi doesn’t reach the break room,” it could be because devices are connecting to the wrong access point, leading to slow or unreliable connections. We’ll assess your network during a free Wi-Fi assessment and ensure your office is equipped with the right setup so devices automatically connect to the nearest access point and performance is optimized across the entire space.

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If employees are saying, “I keep getting disconnected” or “I don’t know which network to connect to,” it might be due to multiple SSIDs causing confusion and connectivity issues. We’ll help streamline your network during a free Wi-Fi assessment and create one unified, reliable Wi-Fi network for everyone to connect to. This will help eliminate confusion and improve your Wi-Fi connection quality.

If you’re hearing “The video keeps freezing” or “I can’t hear anyone during calls,” it might be that your current Wi-Fi setup isn’t optimized for high-demand tasks like video conferencing. If devices are connecting to far access points or the wrong SSID, the connection can become unstable. We’ll help optimize your network during a free Wi-Fi assessment, ensuring your video calls run smoothly, and devices automatically connect to the nearest access point for a seamless experience.

Each office’s network needs are unique, and a one-size-fits-all approach doesn’t work in larger spaces. If you’re experiencing slow speeds or poor coverage, it could be because devices are connecting to the wrong access points or multiple SSIDs are causing confusion.

Schedule a free Wi-Fi assessment, and we’ll recommend a customized setup designed to provide strong, reliable Wi-Fi throughout your entire space.

For cost details, you can explore our Wi-Fi pricing options to see what works best for your business.

To avoid recurring Wi-Fi problems like devices not connecting to the nearest access point, slow connections, or unreliable Wi-Fi, it’s essential to ensure your network is properly designed and optimized for your space. Get a free Wi-Fi assessment, and we’ll help identify potential issues, make recommendations for improvement, and ensure your Wi-Fi setup is scalable and ready to meet your business’s needs.

Consumer routers are designed for smaller spaces and won’t provide the coverage or performance needed for larger offices. If your employees are dealing with “slow speeds,” “devices connecting to far access points,” or “constant disconnects,” your current router likely isn’t up to the task. Schedule your free Wi-Fi assessment, and we’ll help you find a solution that provides reliable, high-performance Wi-Fi throughout your entire office, so devices automatically connect to the best access point.

If you’re looking for reliable Wi-Fi at home, visit our Home Wi-Fi Support page to learn how smartIT can help you optimize your home network too.

We serve businesses, nonprofits, and schools across New York and New Jersey. Explore the areas we serve:

Headquarters: Long Island, New York

Where Our Technicians Are Located: Our technicians are based in New York City, Long Island, New Jersey, Westchester, and Connecticut, delivering friendly responsive onsite IT support backed by full U.S. remote coverage.

Where Our Technicians Are Located: Our technicians are based in New York City, Long Island, New Jersey, Westchester, and Connecticut,

Onsite Coverage:

• Westchester County, New York
• Suffolk County, New York
• Nassau County, New York
• Bergen County, New Jersey
• Essex County, New Jersey
• Union County, New Jersey
• Hudson County, New York
• Jersey City, New Jersey
• Bronx, New York
• Manhattan, New York
• Queens, New York
• Brooklyn, New York
• Staten Island, New York

Remote Support: available across the U.S. 

Don’t see your area listed Contact us smartIT may already be supporting organizations in your region, or we can customize a remote or onsite solution for your team.

At smartIT, we believe the best way to identify and solve Wi-Fi issues is by seeing your network in action. We perform three types of Wi-Fi assessments—passive, predictive, and active—to ensure we cover all aspects of your network’s performance:

Passive Assessment (included in your free Wi-Fi assessment):
We’ll gather data on your network’s real-time performance, measuring signal strength, coverage, and device performance across your office space.

Predictive Assessment (included in your free Wi-Fi assessment):
We’ll analyze your office layout and anticipate future network needs, identifying potential issues before they affect your business.

Active Assessment (additional cost required):
This in-depth evaluation involves using specialized hardware and software to actively test and interact with your network. It helps us uncover performance bottlenecks and issues that can’t be identified through passive monitoring alone. Since this requires additional equipment and more time to perform, there is a cost associated with the active assessment.

After completing the assessment, we’ll provide a detailed report with tailored recommendations to optimize your Wi-Fi coverage and performance. The passive and predictive assessments are included in the free Wi-Fi evaluation, while the active assessment can be arranged for a more thorough, hands-on analysis.

Learn more about our free 2-hour assessment.

Scheduling your free Wi-Fi assessment is easy! You can:

Call us directly:
New York City (212) 651-0222
Nassau County (516) 855-8900
Suffolk County (631) 863-9590
Westchester County (914) 246-0777
New Jersey (973) 559-6856

Fill out the form on our website to request your assessment.

Meet with an IT expert
for a quick consultation to discuss your setup and determine if an onsite visit is right for you.

We’ll come to your office, assess your Wi-Fi setup, and provide customized recommendations—at no cost to you. It’s the best way to get your Wi-Fi working better for your business.

Learn more about our process
to see how we handle assessments from start to completion, or get started today with your free assessment.

At smartIT, we don’t just fix your Wi-Fi—we optimize your entire network to keep your business running smoothly. Whether it’s solving connectivity issues, boosting signal strength, or ensuring seamless performance across multiple floors, we offer tailored Wi-Fi solutions that go beyond the basics.

What really sets us apart? Real people. Real support.

Every ticket is handled by experienced Wi-Fi experts—no bots, no scripts. Our team works hands-on to assess your office layout, eliminate dead zones, and make sure every device stays connected. We’re not just about fixing problems, we’re about preventing them, so your office Wi-Fi supports your team’s productivity, whether you’re in a small office or a large multi-floor building.

With smartIT, you get a trusted Wi-Fi partner who’s committed to delivering a reliable, high-performance network—so you can focus on your business, not your connection.

Learn more about us and the IT support and cybersecurity services that provides business in the NYC, Long Island, Westchester and New Jersey.

At smartIT, we offer a comprehensive range of Wi-Fi and wireless networking solutions designed to keep your business connected, secure, and scalable. Our services include:

• WiFi Networking: Fast, stable wireless coverage tailored for offices, schools, nonprofits, and growing businesses.

• Wireless Network Design: Strategic planning and installation of access points for seamless roaming and reliable signal strength.

• Network Cabling Installation & Services: Professional low-voltage wiring for wireless systems, VoIP phones, and connected devices.

• Network Cabling Installers: Certified technicians installing structured cabling to support high-performance networks.

• Network Cabling Companies: Trusted partner for full-service cabling—from new builds to upgrades.

• Network Cabling Company: Local and responsive team offering fast support and installation.

We also offer end-to-end IT network infrastructure services to support your business’s backbone:

• IT Network Infrastructure Services

• Network Infrastructure Cabling

• Network Infrastructure And Cabling

• Network Installation

• Network Setup

• Networking Solutions

For businesses seeking extended support, we provide:

• Outsourced IT Network Services

• IT Network Support

• Network Support

• Smart IT Network

• Network Solutions For Small Businesses

To ensure your network stays secure and compliant:

• Network Security

• Network Security Companies

• Network Security Consultant

• Best Reviewed Network Security Companies

And for businesses seeking proven performance:

• Network Cabling

• Network Cabling Installer

• Networking Companies

Whether you need a new wireless setup, a network refresh, or fully managed IT infrastructure, smartIT delivers expertise with a hands-on approach.

We also offer expert home Wi-Fi services — perfect for business owners, executives, and remote workers who need enterprise grade speed, coverage, and security at home. Whether it’s eliminating dead zones, setting up mesh networks, or securing devices for hybrid work, we make sure you stay connected anywhere you work.

Local Wi-Fi & Wireless Networking Support: We provide expert Wi-Fi optimization, access point installation, and troubleshooting across New York and New Jersey.