smartIT

smartIT’s Microsoft 365 IT Support Services

Microsoft 365 IT Support

smartIT offers expert IT support for Microsoft 365, covering everything from admin support and setup to security management and troubleshooting. We ensure your team remains connected, efficient, and secure, helping startups, small businesses, schools, and nonprofits optimize their productivity tools.

Microsoft 365 Solutions Tailored for Your Business

Microsoft 365 Solutions Tailored for Businesses - Big & Small

smartIT provides complete Microsoft 365 IT support, ensuring your organization’s tools—such as Outlook, Teams, Word, Excel, and SharePoint—are set up, secured, and optimized for maximum productivity. From initial setup to ongoing management, we handle the technical aspects so your team can focus on seamless collaboration.

Data Security and Compliance

We enhance your Microsoft 365 security with features like Defender for Office 365 and Azure AD, ensuring your data is protected and compliant with industry standards.

Proactive Monitoring and Incident Resolution

With proactive monitoring, smartIT resolves Microsoft 365 issues before they disrupt your productivity. This ensures your team remains focused on their work without interruptions.

Flexible and Scalable Solutions

As your business grows, smartIT ensures Microsoft 365 scales with your organization, adapting to changes in team size, projects, and collaboration needs.

Customized Microsoft 365 Integration

smartIT customizes Microsoft 365 to fit your business, ensuring seamless integration with tools like SharePoint and Power Automate to streamline workflows.

Complete Microsoft 365 Solutions for Startups, Small Businesses, Nonprofits, Schools, and Enterprises​

Maximize the capabilities of Microsoft 365 with smartIT. We’ll assist with seamless setup, user management, and advanced security configurations tailored to your organization’s needs. Reach out today to book your free 2-hour IT assessment!

Supporting Nonprofits, Schools, Startups, Small Businesses, and Enterprises with Expert Microsoft 365 IT Support

Tailored Microsoft 365 IT Support Solutions for Every Industry

smartIT offers specialized Microsoft 365 IT support, designed to optimize collaboration, enhance productivity, and fortify security across your entire organization. Whether you're a nonprofit, educational institution, startup, small business, or enterprise, we deliver customized solutions to meet your unique business goals.

Microsoft 365 Setup and Configuration

At smartIT, we ensure that your Microsoft 365 suite is set up correctly from the start. Whether it’s integrating Microsoft Teams, SharePoint, or Exchange, we provide tailored setup that aligns with your organization’s needs. We configure Microsoft 365 to optimize collaboration, data management, and user accessibility, ensuring a smooth transition.

User Management and Support

We streamline user management to ensure your team has secure access to the tools they need. With Azure Active Directory (Azure AD), we handle account provisioning, user roles, permissions, and seamless integrations across your IT environment. smartIT offers ongoing support for password resets, access requests, and other user-related needs, keeping your workforce efficient and secure.

Ongoing Security Monitoring with Defender

We prioritize security with continuous monitoring using Microsoft Defender for Office 365 and Defender for Endpoint. We proactively identify threats, implement security best practices, and provide real-time alerts. smartIT’s security management ensures your Microsoft 365 environment is always protected against emerging risks, reducing vulnerabilities and maintaining compliance.

Data Protection and Backup Solutions

Your organization’s data is invaluable. With smartIT’s Microsoft 365 data protection services, we ensure that all critical data—stored in OneDrive, SharePoint, or Teams—is automatically backed up. We provide disaster recovery solutions and real-time data restoration capabilities, minimizing the impact of potential data loss.

Compliance Management and Auditing

Compliance is essential, and smartIT ensures your Microsoft 365 environment meets regulatory standards. We manage data privacy policies, conduct regular audits, and help you align with industry-specific compliance requirements. Our team works to ensure that your organization stays on track with GDPR, HIPAA, and other regulations.

Custom Microsoft 365 Solutions

Every organization has unique needs. smartIT customizes your Microsoft 365 tools, from advanced workflows in Power Automate to data analysis in Power BI. We tailor your solution to your business model, optimizing performance and usability across all tools to ensure your team works more efficiently.

Integration with Third-Party Applications

smartIT ensures that your Microsoft 365 tools integrate seamlessly with third-party apps that your team already uses. Whether it’s syncing CRM systems like Salesforce, finance tools, or custom business apps, we provide streamlined integration that enhances productivity and ensures smooth workflows.

Training and Onboarding for Teams

smartIT delivers customized training to ensure your team maximizes Microsoft 365’s potential. We provide user onboarding, ongoing education, and tailored support to ensure that everyone—whether tech-savvy or not—can navigate tools like Teams, Outlook, and OneDrive confidently and securely.

vCIO, vCISO & Account Management

smartIT offers comprehensive vCIO, vCISO, and Account Management services to provide your organization with dedicated IT leadership and security:

  • Full-Time vCIO/IT Manager: A fractional or dedicated vCIO manages your IT strategy and operations, ensuring alignment with business objectives and long-term planning.
  • Proactive IT Optimization: We continually optimize cloud-based SaaS applications and IT infrastructure to prevent issues and maximize efficiency.
  • vCISO Security Leadership: Collaborating with your CISO, we implement security measures like SSO and MDM to protect your organization’s sensitive data.
  • IT Project Management: Serving as the central point for all IT-related projects, we cover both hardware and software to ensure smooth execution and timely delivery.
  • Ticketing System Management: We oversee your ticketing system (e.g., Jira) for efficient issue resolution, ensuring minimal downtime.
  • Onboarding/Offboarding Management: Seamlessly handling hardware and software during employee transitions, we manage everything from access to device provisioning, ensuring a secure process.
Troubleshooting and Technical Support

When an issue arises, smartIT’s expert support team is just a call away. Whether it’s resolving login problems, fixing integration issues, or troubleshooting any technical glitches in Microsoft 365, we offer fast, reliable solutions. Our outsource IT model ensures that your team always has access to dedicated professionals who can solve problems quickly and effectively.

Microsoft 365 Maintenance and Updates

smartIT handles regular updates and maintenance for your Microsoft 365 environment, ensuring it’s always running the latest features, security patches, and improvements. We manage updates proactively, minimizing downtime and disruptions while keeping your tools aligned with business needs.

Access Management and Permissions with Azure AD

With Azure AD, we ensure that your organization’s access management and permissions are secure and efficient. smartIT handles user authentication, role-based access control (RBAC), and secure sign-ins, giving you peace of mind that only authorized users can access sensitive data and systems.

Email Migration and Support

smartIT helps with seamless email migration to Microsoft 365, ensuring a smooth transition from your previous provider without data loss. We support everything from user migration to troubleshooting email access, ensuring minimal disruption for your team.

Performance Analytics and Reporting with Power BI

smartIT integrates Power BI into your Microsoft 365 environment to give you actionable insights into your organization’s performance. We help you set up reports, track KPIs, and visualize data to make informed, strategic decisions that drive growth and efficiency.

Support for Remote Teams and Virtual Collaboration

With remote work on the rise, smartIT ensures your Microsoft 365 environment supports virtual collaboration. From Teams meetings to OneDrive file sharing, we provide solutions for remote teams to stay connected and productive, regardless of location.

Microsoft 365 Endpoint Management with Intune

smartIT’s Intune solution enables us to manage and secure your organization’s devices, whether employees are working from the office or remotely. We set up and manage devices, enforce security policies, and ensure that every device accessing your Microsoft 365 environment is secure, compliant, and optimized.

Autopilot for Device Deployment

smartIT leverages Autopilot to streamline device deployment across your organization. Whether it’s setting up new devices or refreshing existing ones, Autopilot ensures zero-touch provisioning, allowing you to deploy devices remotely with minimal effort and maximum efficiency.

Collaboration Tool Optimization (Teams, Outlook, SharePoint)

smartIT optimizes your collaboration tools—like Microsoft Teams, Outlook, and SharePoint—to enhance communication, teamwork, and file management. We ensure these tools are fully integrated into your workflows and offer ongoing management to keep your organization’s operations running smoothly.

Schedule a Google Workspace Support Consultation

Optimize Your Google Workspace for Your Business

Let’s optimize your Google Workspace setup, strengthen security, and boost team productivity. Schedule a consultation today, and we’ll help you streamline Google Workspace for maximum efficiency and effectiveness.

Your Trusted IT Partner for Microsoft 365 Support

Why Choose smartIT for Microsoft 365 IT Support?

smartIT offers comprehensive Microsoft 365 IT support, ensuring your tools are secure, optimized, and fully aligned with your business needs. From setup to ongoing management, we enhance collaboration, boost productivity, and prevent downtime—so your team can focus on what matters most.

Expert Troubleshooting and Fast Resolution

Experiencing issues with Microsoft 365? Our expert team resolves problems swiftly, whether it’s syncing errors, migration challenges, or connectivity glitches, minimizing downtime and getting your team back on track.

Seamless Migration and Setup

Switching to Microsoft 365 or setting it up from scratch? We handle the entire process, ensuring smooth migration, proper configuration, and seamless integration, tailored to your team's needs.

Two hands shaking to represent the partnership in user onboarding and offboarding processes.

Proactive, Ongoing Support

We don’t just fix problems; we prevent them. With smartIT, you get proactive, ongoing support to optimize your Microsoft 365 environment, ensuring security, performance, and a smooth experience for your team.

Minutes
30

Average time for our support team to respond to IT requests

Month
1

Time it takes to switch from your current IT provider to smartIT

Percent
100

Clients who report being happier after using smartIT solutions

Unlock the Full Potential of Microsoft 365 with smartIT’s Expert Support

From seamless setup to ongoing management, user management, password resets, access control, security, data protection, collaboration tool configuration, training, and troubleshooting, we ensure your Microsoft 365 environment is optimized to meet your business needs. Contact us today to schedule your free 2-hour assessment.

Microsoft 365 Solutions for Every Industry

Industries We Proudly Serve

Every organization—whether a nonprofit, school, startup, SMB, or enterprise—has unique Microsoft 365 needs. smartIT offers tailored solutions to secure, optimize, and align your tools with business goals. From setup and user management to security enhancements and ongoing support, we ensure your Microsoft 365 environment drives success.

Microsoft 365 Solutions for Nonprofits

For Nonprofits, efficiency and cost-effectiveness are critical. We help optimize Microsoft 365 to streamline collaboration, improve communication, and ensure data security while keeping budgets in check.

Tools for Nonprofits:

  • Teams for virtual meetings and collaboration
  • Outlook for email management and communication
  • OneDrive for cloud storage and file sharing
  • SharePoint for secure document management and team collaboration
  • Defender for Office 365 to safeguard against phishing and malware
  • Intune for mobile device and app management
Microsoft 365 Solutions for Educational Institutions

Educational institutions rely on seamless technology to support both teaching and administration. We enhance the Microsoft 365 experience for schools by providing secure, collaborative tools that empower faculty, staff, and students.

Tools for Educational Institutions:

  • Teams for classroom collaboration and remote learning
  • OneNote for digital note-taking and student engagement
  • Classroom for managing assignments, grades, and feedback
  • Forms for creating quizzes and surveys
  • Azure Active Directory for student and staff identity management
  • Autopilot for automating device provisioning and setup
Microsoft 365 Solutions for Startups

Startups need flexible, scalable solutions. We help emerging businesses leverage Microsoft 365 to establish effective workflows, enhance productivity, and manage collaboration without overwhelming resources.

Tools for Startups:

  • Teams for team collaboration and project management
  • OneDrive for file storage and sharing
  • Excel for data analysis and reporting
  • Power BI for insights and data visualization
  • Defender for Office 365 to keep your startup secure from threats
  • Autopilot to streamline device setup and management
Microsoft 365 Solutions for Small to Medium-Sized Businesses

Small to Medium-Sized Businesses often need reliable, user-friendly tools that allow their teams to stay productive and secure. We ensure Microsoft 365 is customized for your specific business needs to enhance operations and simplify management.

Tools for SMBs:

  • Outlook for email, calendar, and task management
  • Teams for collaboration and real-time communication
  • PowerPoint for presentations and client-facing reports
  • Planner for task tracking and project organization
  • Intune to ensure mobile devices and apps are securely managed
  • Defender for Endpoint to protect your business from threats
Microsoft 365 Solutions for Enterprises

For larger Enterprises, advanced security, compliance, and seamless collaboration are essential. We help enterprises implement, manage, and optimize Microsoft 365 at scale, driving growth and operational efficiency across the organization.
Tools for Enterprises:

  • Teams for cross-department collaboration and communication
  • OneDrive for Business for secure file sharing and storage
  • Intune for comprehensive device and app management
  • Azure Active Directory for identity and access management across the enterprise
  • Defender for Endpoint for advanced endpoint protection and threat management
  • Autopilot for automated device provisioning and deployment at scale

Our strategic partners

The official logo of Zoom. Zoom and smartIT partnership for video conferencing and remote collaboration.
The Microsoft logo, a leading provider of software, cloud, and IT infrastructure solutions.
The official logo of RingCentral in white
The official logo of TD Synnex in white
The Google logo, a leader in cloud-based tools and services.
The logo of Jamf, a leader in Apple device management for organizations.
The Lenovo logo, a global leader in computer hardware and solutions.
The official logo of Fortinet in white
The official logo of Ubiquiti in white
The official logo of Telarus in white
The official logo of GoTo in white
The official logo of Ingram Micro in white
The official logo of Poly in white
The official logo of Yealink in white
The logo of Keeper, a leading password manager and cybersecurity provider.

Your Microsoft 365 IT Support Questions, Answered: Expert Solutions for Nonprofits, Startups, Small Businesses, Schools & Enterprises

Frequently asked questions

What is Microsoft 365 IT support, and why does my business need it?

Microsoft 365 IT support ensures that your Microsoft 365 environment is optimized, secure, and running smoothly. It covers everything from initial setup to troubleshooting, user management, security, and ongoing maintenance. With professional IT support, your team can focus on productivity without worrying about technical issues or security concerns.

 

How can smartIT help with Microsoft 365 setup and migration?

smartIT provides end-to-end support for migrating to Microsoft 365, including setting up email, calendars, contacts, and files, ensuring no data is lost in the process. We tailor the configuration of your Microsoft 365 environment to suit your business needs and ensure a smooth transition with minimal disruption.

How does smartIT ensure the security of my Microsoft 365 environment?

smartIT uses advanced security tools like Microsoft Defender and Azure Active Directory (Azure AD) to protect your data. We implement robust security measures, including threat detection, access management, and data protection, to ensure your Microsoft 365 environment stays secure against cyber threats and remains compliant with industry regulations.

What types of ongoing support can I expect with smartIT’s Microsoft 365 IT services?

We offer continuous, proactive support to ensure your Microsoft 365 environment operates at peak performance. This includes monitoring, troubleshooting, user management, performance optimization, and regular updates, along with expert guidance to help your team use Microsoft 365 effectively.

Can smartIT help my team get the most out of Microsoft 365 features?

Absolutely! We provide customized training and support to help your team get the most out of Microsoft 365. From mastering Teams for collaboration to utilizing Power BI for data insights, we ensure your team is fully equipped to leverage the tools Microsoft 365 offers for increased productivity.

What are smartIT’s vCIO, vCISO, and Account Management Services, and how do they benefit my business?

smartIT offers full-time and fractional vCIO (Virtual Chief Information Officer), vCISO (Virtual Chief Information Security Officer), and dedicated account management services to align your IT strategy, cybersecurity, and overall IT operations with your business objectives. Our vCIO service provides expert guidance on IT planning, technology investments, and infrastructure optimization, while our vCISO service focuses on enhancing security posture, risk management, and compliance. Additionally, our account management service ensures personalized support and strategic direction, helping your business navigate technology challenges effectively. With dedicated IT leadership and hands-on support, we help organizations strengthen operations, mitigate risks, and scale efficiently.

What makes smartIT different from other IT service providers?

We provide unique services like fractional or dedicated vCIO, account management, and outsourced cybersecurity solutions. Our one-ticket resolution system ensures quick, effective support. What sets us apart is that all of your IT and security needs are handled by real, experienced professionals—not chatbots or automated systems. Our team is fully dedicated to delivering hands-on, human-driven support to help your small business, startup, nonprofit, enterprise or school thrive.

What’s included in smartIT's free IT assessment?

Our free 2-hour IT assessment includes a comprehensive evaluation of your Nonprofit’s, School’s, Startup’s, Small Business’, or Enterprise’s existing IT infrastructure. We’ll identify areas for improvement, recommend upgrades or optimizations, and provide strategic advice to help you create a more efficient, secure, and reliable technology environment.

How can we get started with smartIT?

To get started, simply contact us to schedule your free 2-hour IT and cybersecurity assessment. Our team of real human experts—not chatbots—will evaluate your systems and provide tailored recommendations to enhance the security and performance of your IT operations.

Schedule Your Tailored Google Workspace Consultation

Comprehensive Google Workspace Solutions for Startups, Small Businesses, Nonprofits, Schools, and Enterprises

Unlock the full potential of Google Workspace with smartIT. We’ll help streamline your setup, manage users, and enhance security to fit your business needs. Contact us today to schedule your free consultation!