smartIT

Picture of By  Marjorie Donaldson

By Marjorie Donaldson

Co-Founder and Technology Consultant at smartIT

We Started smartIT to Make IT Feel Easy Again

IT support shouldn’t be frustrating. When something breaks, you shouldn’t have to wait hours for a response, only to be told to try turning it off and on again.

That’s exactly why we started smartIT.

We’re headquartered in Long Island, with technicians based across the tri-state area, including New York City, New Jersey, Connecticut, Westchester, and Long Island. Whether you need remote help or onsite support, we’re already nearby and ready to assist.

Who We Are
smartIT was founded by former IBMers who saw a gap: small to mid-sized organizations needed enterprise level IT support, but delivered with a human touch.

So we built smartIT around what actually helps people, quick responses, clear answers, and hands-on service that supports your goals.

Where We Work
We provide remote and onsite support across the region, with techs based in:

  • IT Support in Westchester
  • IT Support in Long Island
  • IT Support in New York City
  • IT Support in New Jersey

Whether it’s onboarding, Wi-Fi, or urgent support, we’re already nearby.

Who We Help
We support teams across a variety of industries, including:

  • Accounting Firms
  • Startups
  • Small Medium Sized Businesses (SMBs)
  • Law Firms
  • Nonprofits
  • Schools
  • Enterprises 

Whether you’re onboarding a new hire, fixing Wi-Fi, or preventing cyberattacks, we can help.

What We Do

smartIT goes beyond break-fix support. We help organizations build secure, stable tech environments that reduce downtime and improve efficiency.

Core services include:

  • Cybersecurity
  • Managed IT Support
  • Mobile Device Management (MDM)
  • Onboarding and Offboarding
  • Remote and Onsite IT Help
  • vCIO and Account Management
  • Need something custom? We’ll help you figure it out.


How Much Does It Cost?
We believe in simple, upfront pricing:

  • Project-Based Support Starts at $175 Per User
  • $29/User Per Month Google Workspace Management
  • $29/User Per Month – Microsoft 365 Management
  • $79/User Google Workspace + MacBook Device Management
  • $79/User Microsoft 365 + MacBook Device Management
  • $50/Device – Mobile Device Management 
  • No hidden fees. Just upfront pricing.

No hidden fees. Just honest, transparent pricing.


Our Mission and Vision

We believe IT should be a strength, not a stressor for your business.

Our mission is to help organizations run better with secure, reliable, and personal technology.
Our vision is to be the long-term IT partner you trust to help you adapt, grow, and thrive.

What Clients Appreciate Most

  • One-ticket resolution model
  • Real people, not bots or scripts
  • Support that’s local, remote, and responsive
  • Security built into every layer


Let’s Connect
Call Us at 212-651-0222 or
Book Your Free IT Assessment

Schedule Your IT & Cybersecurity Assessment

We’ll review your current setup, highlight any risks or opportunities, and help you plan your next steps no pressure.

About smartIT

smartIT provides top-notch, hassle-free, user-friendly, one-ticket resolution, reliable, on-site and remote IT and Infosec services to New York Metro businesses, organizations, and non-profits of all sizes, ranging from startups to large enterprises. We specialize in custom IT support, cybersecurity, operations consulting, JAMF and Intune MDM, VoIP, vCIO and vCISO, cloud support & maintenance, Microsoft 365 consulting solutions, systems migration services, IT staff augmentation solutions, password management, employee on/off-boarding support, secure access service edge, security monitoring software, vendor management services, SaaS monitoring & response, firewall & antivirus deployment, disaster recovery & data backup, device management support, Google Workspace administrator, low voltage cabling & installation, dark web monitoring solutions, Zoom – Phone, Video & Room Set-up, Zero Trust Application Management, Virtual Office Set-up Solutions, RingCentral – Phone, Meeting & Room, Network Infrastructure Management, managed wired & wireless networking, phone systems & video conferencing, security incident & event management, printer management solutions, security training, phishing simulation, compliance & governance – FTC, safeguards, SOC2, and Security Operations Center – Monitoring. For more information about smartIT, please visit www.smartIT.nyc.

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