Reliable IT & Cybersecurity support built for how your business works.
IT Issues Slowing Down Your Business?
If you’re stuck chasing IT issues, juggling vendors, or worrying about security risks, you’re not alone. smartIT helps nonprofits, schools, startups, small businesses, and enterprises get dependable support, smarter systems, and peace of mind. No more delays. No more confusion. Just IT that works the way your business does.
Industries We Serve
Your nonprofit can’t afford downtime. Your school needs secure classrooms. Your startup has to scale fast. Your SMB needs reliable support without breaking the budget. And your enterprise must balance complex systems with compliance. That’s where smartIT comes in. We don’t offer one-size-fits-all IT. We deliver solutions designed for how your industry runs, with built-in cybersecurity and responsive support at every step.
Stay focused on growth, not IT headaches
- Fast onboarding & device setup
- Cloud & SaaS integration
- Cybersecurity protections from day one
- Scalable IT plans
Stretch every dollar further with secure, reliable IT
- Access discounted and free nonprofit technology solutions through TechSoup
- Cloud hosting & collaboration tools
- Compliance & data protection
- Responsive remote & onsite support
Keep classrooms connected and students protected
- Reliable Wi-Fi & network coverage
- Device management for students & staff
- Cybersecurity safeguards & awareness training
- AV & conferencing support
Affordable IT support that grows with your team
- One-ticket resolution for most issues
- 30-minute response times
- Managed IT & cybersecurity plans
- Remote & onsite coverage
Simplify complex systems with hands-on expertise
- Fast onboarding & device setup
- Fractional or dedicated vCIO & vCISO
- Advanced cybersecurity & compliance
- Strategic IT planning & roadmaps
- Multi-office coordination
IT & Cybersecurity Services for Businesses with 5 to 500 Employees
Why Businesses Choose smartIT
When tech issues pile up, your team feels the pressure. We act as an extension of your business with hands-on support, strategic planning, and reliable service that fits how you operate.
Expert Strategy and Security
With vCIO and vCISO services, we guide your IT planning, cybersecurity, and compliance so your business can grow with confidence.
Quick Resolutions Without the Runaround
Stop wasting time chasing IT tickets. We resolve issues fast, keep you informed, and make sure your team stays productive.​
Local and Personalized Service
Our technicians are based throughout NYC, Westchester, Long Island, and New Jersey. You’ll always get responsive, remote or onsite help from people who understand your systems and your industry.
Get Started Today
Schedule your free 2-hour IT assessment. We’ll evaluate your systems, identify gaps, and provide recommendations to improve security and performance.
What You Can Expect with smartIT
Fast Help. Simple Setup. Happier Teams.
our average response time to client issues
the time it takes to fully switch to smartIT
client satisfaction rate after onboarding
About smartIT
Discover how three former IBMers built smartIT into a trusted IT support and cybersecurity partner for businesses across New York, New Jersey, and Connecticut.
Industries
We help startups, nonprofits, schools, SMBs, and enterprises solve IT and cybersecurity challenges with solutions tailored to fit each industry’s unique needs. Learn More
Solutions
From Wi-Fi and AV to cloud migrations, Microsoft 365, Google Workspace, VoIP, MDM, and domain management, smartIT keeps your business secure and productive.
Pricing
Get simple, transparent pricing for IT and cybersecurity support. Plans start at $79 per user/month with scalable options built for growing businesses.
Need Reliable IT Support Without the Hassle?
smartIT provides proactive IT and cybersecurity solutions that reduce downtime, improve security, and keep your team productive. We handle the tech so you can stay focused on your goals.
Our strategic partners
We work with trusted providers to deliver reliable remote IT and cybersecurity solutions backed by the best in the industry.
Frequently asked questions
At smartIT, we know how stressful it can be when technology slows your team down. That is why we built a company that takes the headaches out of IT. Founded by former IBM leaders Justin Hermann, Marjorie Donaldson, and Jonathan Goldszmidt, our mission has always been simple: give businesses of every size the same reliable IT and cybersecurity support that large enterprises enjoy.
We provide managed IT services, responsive IT support, and proactive cybersecurity for businesses across NYC, Long Island, Westchester, and New Jersey, with nationwide remote coverage so your team can work confidently from anywhere.
What makes us different is our balance of local technicians ready to step in and fast remote support only a call away. Whether it is a Wi-Fi problem, a system outage, or a cybersecurity concern, smartIT keeps your business connected, secure, and moving forward without the stress.
smartIT provides IT and cybersecurity services for businesses in Brooklyn NYC, designed to keep organizations secure, productive, and ready for growth.
IT Support & Cybersecurity Services:
Helpdesk & IT Support
Remote and onsite support, emergency IT support, managed IT services, project IT support, onboarding and offboarding, printer and device support, and a free 2-hour IT assessment.
Cybersecurity Services
vCISO, 24/7 monitoring and incident response, vulnerability management, phishing defense, endpoint protection, zero trust, security awareness training, and risk assessments.
VoIP & AV Services
RingCentral, Zoom Phone, GoTo setup and porting, cloud VoIP migrations, and hardware procurement.
WiFi & Networking
Wireless and wired networking, cabling, firewalls, ISP coordination, SD-WAN, network monitoring, and site assessments.
Hardware & Procurement
Hardware lifecycle management, work-from-home equipment procurement, and conferencing hardware.
IT Strategy & Management
vCIO services, account management, security and risk planning, license management, BCDR, and technology roadmaps.
Cloud Services
Microsoft 365, Google Workspace, SharePoint, OneDrive, Azure Virtual Desktop, email migrations, and cloud security hardening.
Other Services
IoT consulting, RPA, business process management, IT and security policies, and AI consulting.
Industies We Serve
- By Industry: startups, nonprofits, schools, small businesses, enterprises
- By Department: accounting firms, law firms, construction
Our help desk is available Monday through Friday, 9:00 AM to 6:00 PM EST, with after-hours emergency support available for critical issues. You can contact us by phone, email, or by submitting a help desk ticket, and our team typically responds within 30 minutes or less.
We offer flexible options to match your business needs. You can choose from:
3-Month Introductory Plan – a short-term commitment that gives you the opportunity to experience our IT support and cybersecurity services. If you’re not satisfied, you can cancel at the end of the 3 months with no further obligation.
Annual Plans – discounted rates for organizations ready to commit longer-term.
Project-Based Work – hourly or fixed-fee engagements for one-time IT or cybersecurity projects.
You can view our pricing page to explore the details and find the best-fit option for your business.
We serve businesses, nonprofits, and schools across New York and New Jersey. Explore the areas we serve:
Headquarters: Long Island, New York
Onsite Coverage:
- IT Support in Westchester County
- IT Support in Suffolk County
- IT Support in Nassau County
- IT Support in Bergen County
- IT Support in Essex County
- IT Support in Union County
- IT Support in Hudson County
- IT Support in Jersey City
- IT Support in Bronx, New York
- IT Support in Manhattan, New York
- IT Support in Queens, New York
- IT Support in Brooklyn, New York
- IT Support in Staten Island
Remote Support: available across the U.S.Â
Don’t see your area listed Contact us smartIT may already be supporting organizations in your region, or we can customize a remote or onsite solution for your team.
We provide unique services like fractional or dedicated vCIO, account management, and outsourced cybersecurity solutions. Our one-ticket resolution system ensures quick, effective support. What sets us apart is that all of your IT and security needs are handled by real, experienced professionals—not chatbots or automated systems. Our team is fully dedicated to delivering hands-on, human-driven support to help your small business, startup, nonprofit, enterprise or school thrive.
Learn more about us.
Our free 2 hour IT assessment includes a comprehensive review of your current infrastructure. We evaluate your systems, identify risks, assess tools, and offer tailored recommendations to improve security, performance, and reliability. This applies to nonprofits, schools, startups, small businesses, and enterprises.
Get started with your free assessment or explore the industries we serve.
To get started, simply contact us to schedule your free 2-hour IT and cybersecurity assessment. Our team of real human experts—not chatbots—will evaluate your systems and provide tailored recommendations to enhance the security and performance of your IT operations.
See How We Help Businesses Like Yours
Business owners and office managers trust smartIT to solve problems fast from Wi-Fi and AV issues to cloud migrations, Google Workspace and Microsoft 365 challenges, domain management, mobile device management, and video conferencing with Zoom, RingCentral, GoTo, and Microsoft Teams. We keep your data secure, your systems reliable, and your team productive so you can focus on growing your business.