smartIT’s IT & Cybersecurity Solutions for Businesses
From Tech Chaos to Clarity. Your IT & Cybersecurity Solution
When technology feels overwhelming or disconnected, smartIT brings everything together. We provide IT and cybersecurity services that simplify your systems, protect your data, and support your team. Whether you are a startup, nonprofit, or enterprise, our solutions are tailored to your goals and built to grow with your business.
Solutions That Drive Growth. Support That Builds Confidence.
Discover how smartIT’s IT and cybersecurity solutions keep businesses secure, productive, and ready to thrive.
Discovery & Assessment
We review your current setup, identify risks, and understand your business goals.
Strategy & Planning
We build a tailored IT and cybersecurity plan based on your needs and priorities.
Implementation & Support
We deploy solutions and provide ongoing remote and onsite support to keep you running smoothly.
We’re Not Just a Vendor. We’re Part of Your Team.
Why Choose smartIT
When your business depends on technology, you need more than just support you need a team that understands your goals, responds quickly, and helps you stay ahead. Here’s what sets smartIT apart.
Expert Strategy and Security
With vCIO and vCISO services, we guide your IT planning, cybersecurity, and compliance so your business can grow with confidence.
Fast, Friendly, and Reliable Support
Most issues are resolved in one ticket. Our team responds in 30 minutes or less to keep your operations moving without disruption.
Local and Personalized Service
Our technicians are based throughout NYC, Westchester, Long Island, and New Jersey. You’ll always get responsive, remote or onsite help from people who understand your systems and your industry.
What You Can Expect with smartIT
Fast Help. Simple Setup. Happier Teams.
our average response time to client issues
the time it takes to fully switch to smartIT
client satisfaction rate after onboarding
Feeling Stretched Thin by IT or Cybersecurity Issues?
We are here to help. Start with a free assessment and get clear, expert insight into what’s working and what could be stronger. form to schedule your free 2-hour IT assessment.
Tailored IT & Cybersecurity Solutions Built for Your Business
smartIT provides flexible, scalable solutions that simplify IT, strengthen security, and help your team stay productive.
Our strategic partners
We work with trusted providers to deliver reliable remote IT and cybersecurity solutions backed by the best in the industry.
Your Questions, Answered: Learn More About smartIT
Frequently asked questions
At smartIT, we know how stressful it can be when technology slows your team down. That is why we built a company that takes the headaches out of IT. Founded by former IBM leaders Justin Hermann, Marjorie Donaldson, and Jonathan Goldszmidt, our mission has always been simple: give businesses of every size the same reliable IT and cybersecurity support that large enterprises enjoy.
We provide managed IT services, responsive IT support, and proactive cybersecurity for businesses across NYC, Long Island, Westchester, and New Jersey, with nationwide remote coverage so your team can work confidently from anywhere.
What makes us different is our balance of local technicians ready to step in and fast remote support only a call away. Whether it is a Wi-Fi problem, a system outage, or a cybersecurity concern, smartIT keeps your business connected, secure, and moving forward without the stress.
smartIT provides IT and cybersecurity services for businesses in Brooklyn NYC, designed to keep organizations secure, productive, and ready for growth.
IT Support & Cybersecurity Services:
Helpdesk & IT Support
Remote and onsite support, emergency IT support, managed IT services, project IT support, onboarding and offboarding, printer and device support, and a free 2-hour IT assessment.
Cybersecurity Services
vCISO, 24/7 monitoring and incident response, vulnerability management, phishing defense, endpoint protection, zero trust, security awareness training, and risk assessments.
VoIP & AV Services
RingCentral, Zoom Phone, GoTo setup and porting, cloud VoIP migrations, and hardware procurement.
WiFi & Networking
Wireless and wired networking, cabling, firewalls, ISP coordination, SD-WAN, network monitoring, and site assessments.
Hardware & Procurement
Hardware lifecycle management, work-from-home equipment procurement, and conferencing hardware.
IT Strategy & Management
vCIO services, account management, security and risk planning, license management, BCDR, and technology roadmaps.
Cloud Services
Microsoft 365, Google Workspace, SharePoint, OneDrive, Azure Virtual Desktop, email migrations, and cloud security hardening.
Other Services
IoT consulting, RPA, business process management, IT and security policies, and AI consulting.
Industies We Serve
- By Industry: startups, nonprofits, schools, small businesses, enterprises
- By Department: accounting firms, law firms, construction
Our help desk is available Monday through Friday, 9:00 AM to 6:00 PM EST, with after-hours emergency support available for critical issues. You can contact us by phone, email, or by submitting a help desk ticket, and our team typically responds within 30 minutes or less.
We serve businesses, nonprofits, and schools across New York and New Jersey. Explore the areas we serve:
Headquarters: Long Island, New York
Onsite Coverage:
- IT Support in Westchester County
- IT Support in Suffolk County
- IT Support in Nassau County
- IT Support in Bergen County
- IT Support in Essex County
- IT Support in Union County
- IT Support in Hudson County
- IT Support in Jersey City
- IT Support in Bronx, New York
- IT Support in Manhattan, New York
- IT Support in Queens, New York
- IT Support in Brooklyn, New York
- IT Support in Staten Island
Remote Support: available across the U.S.Â
Don’t see your area listed Contact us smartIT may already be supporting organizations in your region, or we can customize a remote or onsite solution for your team.
We offer flexible options to match your business needs. You can choose from:
- 3-Month Introductory Plan – a short-term commitment that gives you the opportunity to experience our IT support and cybersecurity services. If you’re not satisfied, you can cancel at the end of the 3 months with no further obligation.
- Annual Plans – discounted rates for organizations ready to commit longer-term.
- Project-Based Work – hourly or fixed-fee engagements for one-time IT or cybersecurity projects.
You can view our pricing page to explore the details and find the best-fit option for your business.
We provide unique services like fractional or dedicated vCIO, account management, and outsourced cybersecurity solutions.. Our one-ticket resolution system ensures quick, effective support. What sets us apart is that all of your IT and security needs are handled by real, experienced professionals—not chatbots or automated systems. Our team is fully dedicated to delivering hands-on, human-driven support to help your small business, startup, nonprofit, enterprise or school thrive.
Learn more about us.
Our free 2 hour IT assessment includes a comprehensive review of your current infrastructure. We evaluate your systems, identify risks, assess tools, and offer tailored recommendations to improve security, performance, and reliability. This applies to nonprofits, schools, startups, small businesses, and enterprises.
Get started with your free assessment or explore the industries we serve.
To get started, simply contact us to schedule your free 2-hour IT and cybersecurity assessment. Our team of real human experts—not chatbots—will evaluate your systems and provide tailored recommendations to enhance the security and performance of your IT operations.
Get Started Today
Schedule your free 2-hour IT assessment. We’ll evaluate your systems, identify gaps, and provide recommendations to improve security and performance.