smartIT

Fix Your Home Wi-Fi – Onsite & Remote Support from smartIT

Tired of slow speeds, dead zones, and Wi-Fi that just doesn’t work?

Before you buy more equipment, speak with an expert setup. Whether onsite or remote, smartIT will help you get the fast, reliable Wi-Fi you deserve.


By entering your phone number into this form, you consent to receive phone calls from us. We will not send any SMS messages to your phone number without your prior authorization. Your privacy is important to us, and we will handle your information in accordance with our privacy policy.

Our Services Include

Wi-Fi Assessment & Troubleshooting: Identify problems that slow down your connection. Router Placement Optimization: Place routers and access points for better performance. Wi-Fi Configuration: Resolve issues like misconfigurations and setup flaws. We provide tailored solutions that ensure your Wi-Fi stays strong, stable, and hassle-free.

Tired of Spotty Wi-Fi?
Let’s Fix That.

Sick of dropped calls, slow speeds, and signal dead zones? One quick call to smartIT and we’ll help turn your Wi-Fi from frustrating to flawless. You deserve a connection that just works—every room, every device, every time.

  • Weak Wi-Fi signal in certain areas of your home.
  • Streaming that buffers right when it shouldn’t. Shows and calls freeze when your signal drops.
  • Confusing network names that leave you unsure where to connect. Multiple networks leave you unsure where to connect.
  • Devices that constantly drop their connection. Phones, laptops, and tablets disconnect unexpectedly.
  • Phones and laptops that randomly disconnect, Wi-Fi cuts out without warning.
  • Slow speeds even with a high-speed internet plan. Your service is fast, but your setup isn’t.

How We Help You Stay Connected

We get to the root of the problem—no guesswork, no upsells. Our team takes the time to assess your setup, optimize your coverage, and configure your devices so your Wi-Fi stays strong, stable, and stress-free from the moment you connect. Here’s what we do:

  • Ensure your equipment is configured for maximum efficiency.
  • Assess your current setup to identify the root causes of any issues.
  • Optimize the placement of routers and access points for peak performance.
  • Fix misconfigurations and setup flaws that cause slow speeds or instability.
  • Provide honest, straightforward recommendations tailored to your needs—no unnecessary upselling.
  • Improve your Wi-Fi coverage to guarantee a seamless connection throughout your home.

Don’t Settle for Spotty Wi-Fi

Book your session today and say goodbye to buffering for good.

Struggling with slow speeds or unreliable connections? Get expert help—fast. smartIT offers quick, professional home Wi-Fi support, whether you prefer onsite or remote service.

Stress-Free Wi-Fi Support That Actually Delivers

Why Choose smartIT for Home Wi-Fi Support?

Say goodbye to tech stress. smartIT makes home Wi-Fi support easy, personal, and reliable—exactly how it should be.

Support Where You Need It—Onsite or Remote

Whether you prefer a visit in person or help over video, we make it easy. smartIT works around your needs, not the other way around.

Real People. Real Solutions.

Tired of talking to bots or reading scripts? We are too. Our US-based pros offer hands-on help that’s human, friendly, and actually helpful.

Built for Home Life & Remote Work

From Netflix nights to Zoom meetings, we keep your Wi-Fi strong, stable, and smooth—no glitches, no interruptions, no hassle.

What You Can Expect with smartIT

Fast Help. Simple Setup. Happier Teams.

Minutes
30

average response time

Month
1

to switch to smartIT

Percent
100

of our clients report improved satisfaction

Reliable Wi-Fi. Zero Headaches.

Whether you need remote support or an in-home visit, smartIT is here to make your Wi-Fi work. No more buffering, no more guessing, just smooth and stable internet where and when you need it.

Our strategic partners

We work with trusted providers to deliver reliable remote IT and cybersecurity solutions backed by the best in the industry.

Your WiFi Support Questions, Answered:

Frequently asked questions

Why is my Wi-Fi slow even though I pay for high-speed internet?

It’s frustrating—we get it. But in most cases, slow Wi-Fi isn’t your internet plan’s fault. The real culprit? A poorly optimized home network. Things like signal interference, outdated equipment, or even where your router is placed can drag your speeds down. The good news? These are fixable—and we can help.

Do I need a new router to fix my Wi-Fi issues?

Not necessarily! In many cases, your existing router just needs a little TLC. We can often improve your Wi-Fi by tweaking a few settings, adjusting the placement, or fixing configuration hiccups—no new gear required.
Let us check it out before you spend a dime on new equipment.

Can you help with my router or mesh system?

Yes. Our team has hands-on experience with a wide variety of popular wireless setups, including routers and mesh systems from brands like TP-Link, Asus, Netgear, Eero, Orbi, Deco, and Nest Wi-Fi. We also work with professional-grade wireless access points like UniFi.
Whether it’s setting things up, troubleshooting issues, or optimizing performance, we’re here to help you get the most out of your existing gear.
Not sure where to start? We’ll walk you through it.

What is a double NAT—and why does it mess with my Wi-Fi?

A double NAT happens when two routers are stacked on the same network—like when your ISP’s modem/router is connected to your own router. Sounds harmless, but it can wreak havoc on things like online gaming, smart home devices, or video calls.
The result? Lag, failed connections, or devices that just won’t talk to each other.
The fix is usually simple—and we can help get it sorted quickly.

Can smartIT help me set up mesh Wi-Fi the right way?

Absolutely! At smartIT, we don’t just set up mesh Wi-Fi — we fine-tune it for maximum performance. Our team ensures you get seamless coverage, smart channel separation, and an optimized signal-to-noise ratio, so your entire network runs fast, stable, and interference-free.

Why do I see multiple Wi-Fi networks in my house?

It’s a common issue! Multiple Wi-Fi names (SSIDs) usually appear when extra routers or access points are added without proper configuration. This can confuse your devices, cause slow connections, and create signal interference — all of which make your network less reliable. A unified setup ensures smoother performance and better coverage.

Do you offer onsite or remote Wi-Fi help?

We sure do — with a local touch! While we specialize in onsite support for clients in our service area, we’re happy to assess your needs and provide guidance remotely when possible. For more complex setups, our team will come directly to you to ensure everything is running perfectly.

How quickly can you fix my home Wi-Fi?

Fast—like, same-day fast in many cases.
Most issues can be diagnosed and resolved in just one session. We’ll assess your setup, make smart adjustments, and test everything thoroughly—often in a single visit. Because you shouldn’t have to wait for reliable Wi-Fi.

Is smartIT’s service just for businesses, or can homeowners call too?

Absolutely—homeowners, renters, and remote workers count on us every day.
Whether you’re juggling Zoom meetings, streaming movies, or just trying to stay connected in every corner of your home, smartIT is here to make sure your Wi-Fi is strong, secure, and stress-free. We’re not just for offices—we’re for anyone who wants Wi-Fi that works.

See our pricing.

What makes smartIT different from other IT service providers?

We provide unique services like fractional or dedicated vCIO, account management, and outsourced cybersecurity  solutions. Our one-ticket resolution system ensures quick, effective support. What sets us apart is that all of your IT and security needs are handled by real, experienced professionals—not chatbots or automated systems. Our team is fully dedicated to delivering hands-on, human-driven support to help your small business, startup, nonprofit, enterprise or school thrive.

Learn more about us.

What’s included in smartIT's free IT assessment?

Our free 2 hour IT assessment includes a comprehensive review of your current infrastructure. We evaluate your systems, identify risks, assess tools, and offer tailored recommendations to improve security, performance, and reliability. This applies to nonprofits, schools, startups, small businesses, and enterprises.

Get started with your free assessment or explore the industries we serve.

How can we get started with smartIT?

Getting started is easy. Fill out our contact form or call us at 212-651-0222 to schedule your free 2 hour IT and cybersecurity assessment. We will review your current systems and provide expert recommendations to improve your IT and security. No chatbots, just real people ready to help.

Talk to a Wi-Fi Specialist Today

Don’t let slow speeds or dropped connections ruin your day. Call us at 212-651-0222 or email hello@smartit.nyc—and get connected to a real Wi-Fi specialist who can help today. No scripts. No waiting. Just real solutions.

By entering your phone number into this form, you consent to receive phone calls from us. We will not send any SMS messages to your phone number without your prior authorization. Your privacy is important to us, and we will handle your information in accordance with our privacy policy.