smartIT

smartIT’s IT & Cybersecurity Support for Long Island Businesses

IT & Cybersecurity Support for Nassau and Suffolk Businesses

From Hicksville to Huntington, smartIT provides fast, secure IT and cybersecurity services for businesses across Long Island. Whether you need remote helpdesk support or on-site tech assistance, we’re here to make your operations smoother and safer.

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Local IT Experts You Can Count On

Start With a Free IT & Cybersecurity Assessment

Get expert guidance tailored to your Long Island business no pressure, just clear next steps to strengthen your IT and security.

IT & Cybersecurity Solutions for Long Island Businesses

Audio Visual (AV)
Cybersecurity
Google Workspace
Hardware Lifecycle
IoT Consulting
IT On/Offboarding
Staff Augmentation
Managed Services
Low Voltage Cabling
Microsoft 365
Device Management
Networking
Onsite IT Support
Outsourced IT
Remote IT
System Admin
vCIO, & vCISO
VoIP Phone System
WiFi Networking
Domain Management
Printers, Copiers & Scanners
Remote Monitoring
IT Consulting
Cybersecurity & Risk
Ubiquiti Installation & Support

We show up, solve problems, & support your team

Why Long Island Businesses Choose smartIT

From Nassau to Suffolk County, organizations count on smartIT for responsive support, reliable protection, and personalized service that actually makes tech easier—not harder.

Security-First Approach

Every service includes baked-in protection for your systems, data, and users.

No Long-Term Contracts

Pay only for what you need. No pressure, no stress.

Local Technicians

Based right here on Long Island.

What You Can Expect

Fast Help. Simple Setup. Happier Teams.

Minutes
30

our average response time to client issues

Month
1

the time it takes to fully switch to smartIT

Percent
100

client satisfaction rate after onboarding

Looking for Local IT Support in Nassau or Suffolk County?

We’re here to help. Whether it’s a small fix or a long-term plan, smartIT offers reliable, local IT and cybersecurity support tailored to your needs.

Our strategic partners

We work with trusted providers to deliver reliable remote IT and cybersecurity solutions backed by the best in the industry.

We partner with leading IT, WiFi and Networking, Video Conferencing, AV, Cloud, Mobile Device Management (MDM), IoT and Cybersecurity providers.

Frequently asked questions

What is smartIT?

At smartIT, we know how stressful it can be when technology slows your team down. That is why we built a company that takes the headaches out of IT. Founded by former IBM leaders Justin Hermann, Marjorie Donaldson, and Jonathan Goldszmidt, our mission has always been simple: give businesses of every size the same reliable IT and cybersecurity support that large enterprises enjoy. We provide managed IT services, responsive IT support, and proactive cybersecurity for businesses across NYC, Long Island, Westchester, and New Jersey, with nationwide remote coverage so your team can work confidently from anywhere.

What makes us different is our balance of local technicians ready to step in and fast remote support only a call away. Whether it is a Wi-Fi problem, a system outage, or a cybersecurity concern, smartIT keeps your business connected, secure, and moving forward without the stress.

What services does smartIT provide?

smartIT provides IT and cybersecurity services for businesses in Brooklyn NYC, designed to keep organizations secure, productive, and ready for growth.

IT Support & Cybersecurity Services:

Helpdesk & IT Support
Remote and onsite support, emergency IT support, managed IT services, project IT support, onboarding and offboarding, printer and device support, and a free 2-hour IT assessment.

Cybersecurity Services
vCISO, 24/7 monitoring and incident response, vulnerability management, phishing defense, endpoint protection, zero trust, security awareness training, and risk assessments.

VoIP & AV Services
RingCentral, Zoom Phone, GoTo setup and porting, cloud VoIP migrations, and hardware procurement.

WiFi & Networking
Wireless and wired networking, cabling, firewalls, ISP coordination, SD-WAN, network monitoring, and site assessments.

Hardware & Procurement
Hardware lifecycle management, work-from-home equipment procurement, and conferencing hardware.

IT Strategy & Management
vCIO services, account management, security and risk planning, license management, BCDR, and technology roadmaps.

Cloud Services
Microsoft 365, Google Workspace, SharePoint, OneDrive, Azure Virtual Desktop, email migrations, and cloud security hardening.

Other Services
IoT consulting, RPA, business process management, IT and security policies, and AI consulting.

Industies We Serve

What are smartIT’s customer support hours?

Our help desk is available Monday through Friday, 9:00 AM to 6:00 PM EST, with after-hours emergency support available for critical issues. You can contact us by phone, email, or by submitting a help desk ticket, and our team typically responds within 30 minutes or less.

What areas in Long Island County, NY does smartIT provide managed IT services in?

smartIT provides IT support and cybersecurity services across Long Island, covering a full range of neighborhoods, townships, and zip codes in Nassau County and Suffolk County, New York.

Zip Codes We Serve
Suffolk County Zip Codes

11746, 11706, 11717, 11757, 11772, 11743, 11704, 11779, 11722, 11787, 11735, 11731, 11901, 11727, 11763, 11720, 11725, 11701, 11967, 11741, 11729, 11795, 11784, 11776, 11768, 11726, 11790, 11937, 11747, 11738, 11798, 11703, 11754, 11733, 11780, 11950, 11788, 11782, 11953, 11951, 11751, 11767, 11946, 11702, 11742, 11949, 11730, 11778, 11755, 11961, 11764, 11766, 11740, 11968, 11716, 11777, 11713, 11792, 11752, 11769, 11933, 11705, 11934, 11789, 11786, 11721, 11963, 11980, 11940, 11971, 11715, 11942, 11954, 11796, 11944, 11978, 11724, 11952, 11749, 11977, 11718, 11719, 11976, 11955, 11935, 11941, 11964, 11739, 11939, 11957, 11960, 11958, 11932, 11965, 11930, 11948, 11959, 11962, 11972, 11975, 06390, 11770, 11973, 11750, 11708, 11947, 11970, 11760, 11775, 11794, 11931, 11956, 11707, 11737, 11969, 00501, 00544.

Nassau County Zip Codes

11550, 11758, 11590, 11003, 11520, 11580, 11756, 11040, 11801, 11554, 11710, 11735, 11566, 11510, 11530, 11793, 11803, 11561, 11572, 11570, 11050, 11001, 11553, 11542, 11552, 11791, 11010, 11714, 11563, 11762, 11581, 11501, 11021, 11575, 11030, 11702, 11753, 11576, 11598, 11595, 11044, 11099, 11577, 11545, 11041, 11596, 11518, 11023, 11797, 11592, 11557, 11559, 11771, 11565, 11516, 11025, 11096, 11507, 11558, 11560, 11024, 11514, 11579, 11020, 11804, 11568, 11732, 11043, 11536, 11709, 11042, 11548, 11547, 11569, 11765, 11509, 11556, 11549, 11815, 11022, 11535, 11594, 11597, 11736, 11774, 11819, 11854, 11855, 11599, 11571, 11582, 11737, 11773, 11802, 11853, 11002, 11026, 11027, 11051, 11052, 11053, 11054, 11055, 11531, 11551, 11555.

Cities We Serve
Suffolk County Cities

Amagansett, Amityville, Aquebogue, Babylon, Bay Shore, Bayport, Bellport, Blue Point, Bohemia, Brentwood, Bridgehampton, Brightwaters, Brookhaven, Calverton, Center Moriches, Centereach, Centerport, Central Islip, Cold Spring Harbor, Commack, Copiague, Coram, Cutchogue, Deer Park, East Hampton, East Islip, East Marion, East Moriches, East Northport, East Quogue, East Setauket, Eastport, Farmingville, Fishers Island, Great River, Greenlawn, Greenport, Hampton Bays, Hauppauge, Holbrook, Holtsville, Huntington, Huntington Station, Islandia, Islip, Islip Terrace, Jamesport, Kings Park, Lake Grove, Laurel, Lindenhurst, Manorville, Mastic, Mastic Beach, Mattituck, Medford, Melville, Middle Island, Miller Place, Montauk, Moriches, Mount Sinai, Nesconset, New Suffolk, North Babylon, Northport, Oakdale, Ocean Beach, Orient, Patchogue, Peconic, Port Jefferson, Port Jefferson Station, Quogue, Remsenburg, Ridge, Riverhead, Rocky Point, Ronkonkoma, Sag Harbor, Sagaponack, Saint James, Sayville, Selden, Shelter Island, Shelter Island Heights, Shirley, Shoreham, Smithtown, Sound Beach, South Jamesport, Southampton, Southold, Speonk, Stony Brook, Upton, Wading River, Wainscott, Water Mill, West Babylon, West Islip, West Sayville, Westhampton, Westhampton Beach, Wyandanch, Yaphank.

Nassau County Cities

Albertson, Atlantic Beach, Baldwin, Bayville, Bellmore, Bethpage, Carle Place, Cedarhurst, East Meadow, East Norwich, East Rockaway, Elmont, Farmingdale, Floral Park, Franklin Square, Freeport, Garden City, Glen Cove, Glen Head, Glenwood Landing, Great Neck, Greenvale, Hempstead, Hewlett, Hicksville, Inwood, Island Park, Jericho, Lawrence, Levittown, Locust Valley, Long Beach, Lynbrook, Malverne, Manhasset, Massapequa, Massapequa Park, Merrick, Mill Neck, Mineola, New Hyde Park, Oceanside, Old Bethpage, Old Westbury, Oyster Bay, Plainview, Point Lookout, Port Washington, Rockville Centre, Roosevelt, Roslyn, Roslyn Heights, Sea Cliff.

Beyond Long Island, New York
In addition to Westchester County, smartIT supports businesses throughout New York City (Brooklyn, Bronx, Manhattan, Queens, and Staten Island), Westchester, and New Jersey (Hudson, Union, Bergen, and Essex Counties).

What kind of contracts does smartIT offer?

We offer flexible options to match your business needs. You can choose from:

  • 3-Month Introductory Plan – a short-term commitment that gives you the opportunity to experience our IT support and cybersecurity services. If you’re not satisfied, you can cancel at the end of the 3 months with no further obligation.
  • Annual Plans – discounted rates for organizations ready to commit longer-term.
  • Project-Based Work – hourly or fixed-fee engagements for one-time IT or cybersecurity projects.

Learn more about our 3-month, annual, and project-based IT contracts here.

You can view our pricing page to explore the details and find the best-fit option for your business.

What makes smartIT different from other IT service providers?

At smartIT, we do more than react to issues. We manage and support your IT environment so your team can stay productive. From helpdesk support and device setup to onboarding, cybersecurity, WiFi stability, VoIP call quality, Microsoft 365 and Google Workspace management, and video conferencing setups, we provide solutions built around the way your business works.

What really sets us apart? Real people. Real support.

Every request is handled by experienced IT professionals. No bots. No call centers. No script reading. Our team learns your systems and your workflows, so we can fix issues quickly and prevent them from recurring. We look at root causes, not just symptoms, which means fewer repeated tickets and smoother day-to-day operations. 

We prioritize responsiveness, transparency, and reliability. You get clear communication, fast resolution times, and proactive support that reduces downtime and keeps your business secure.

With smartIT, you get a trusted IT partner who’s committed to providing a fast, friendly and reliable IT support —so you can focus on your business.

Learn more about us and the IT support and cybersecurity services that provides business in the NYC, Long Island, Westchester and New Jersey.

What’s included in smartIT's free IT assessment?

Our free 2 hour IT assessment includes a comprehensive review of your current infrastructure. We evaluate your systems, identify risks, assess tools, and offer tailored recommendations to improve security, performance, and reliability. This applies to nonprofits, schools, startups, small businesses, and enterprises.

Get started with your free assessment or explore the industries we serve.

How can I schedule a discovery call or assessment for our office?

Scheduling a discovery call or assessment is easy. You can:

Call us directly:
New York City (212) 651-0222
Nassau County (516) 855-8900
Suffolk County (631) 863-9590
Westchester County (914) 246-0777
New Jersey (973) 559-6856

Fill out the form on our website to request your assessment.

Meet with an IT expert for a quick consultation to discuss your setup and determine if an onsite visit is right for you. We’ll come to your office, assess your setup, and provide customized recommendations—at no cost to you. 

Learn more about our process to see how we handle assessments from start to completion, or get started today with your free assessment.

Explore IT & Cyberseucirty Support for Your Long Island Team

If you're navigating tech issues or planning ahead, we're here to offer guidance and support tailored to your needs.

By entering your phone number into this form, you consent to receive phone calls from us. We will not send any SMS messages to your phone number without your prior authorization. Your privacy is important to us, and we will handle your information in accordance with our privacy policy.