smartIT

VoIP Zoom Phone Setup and Support for Teams in NY & NJ

smartIT + Zoom Phone VoIP Help For Business

Switching to Zoom Phone? We’ll make it easy. From VoIP setup and porting to day-to-day support, smartIT helps small businesses, nonprofits, schools, and enterprises get more from Zoom’s unified communication tools. Clear calls, smooth video, team messaging powered by smartIT’s hands-on support.

Seamless Communication. Expert Support. One Team You Can Trust

Why Choose smartIT + Zoom?

When it’s time to upgrade your phone system, you need more than a provider, you need a partner. That’s where smartIT comes in.

Fast, Friendly, Local Support

Our team responds quickly and sticks with you until everything’s working whether you’re onboarding new users or troubleshooting a call flow.

Customized Setup for Your Business

We tailor Zoom Phone to fit your workflows, users, and goals. From multi-location nonprofits to remote-first startups, we make sure the setup makes sense for your operations.

Ongoing Optimization & Training

We don’t stop at deployment. We guide your team through call routing, voicemail, mobile apps, and admin settings so your team feels confident using Zoom from day one.

What You Can Expect with smartIT

Fast Help. Simple Setup. Happier Teams.

Minutes
30

average response time

Month
1

to switch to smartIT

Percent
100

of our clients report improved satisfaction

Schedule a Discovery Call

Ready to explore Zoom Phone with smartIT? Meet with our team and get answers, solutions, and a rollout plan that fits your business.

Collaboration Made Simple. Support That Sticks.

What You Get with Zoom from smartIT

From setup to everyday support, smartIT helps you get the most out of Zoom Phone and Zoom’s collaboration tools.

Voice, Video & Messaging in One Platform

Stay connected with Zoom’s all-in-one communication suite—no more switching between apps or dealing with disconnected systems.

 

Custom Setup & Device Configuration

We handle everything from user provisioning to hardware setup. Whether you’re using desk phones, mobile apps, or softphones, we make it work for your team.

 

Number Porting & Call Routing

Keep your current phone numbers, set up smart call flows, and route calls exactly how your business needs them.

 

Training for Users & Admins

We walk your team through features and tools, so everyone—from front desk to leadership—knows how to get the most out of Zoom.

 

Ongoing Support & Troubleshooting

Need help after launch? We’re here. Our support doesn’t stop at go-live—we’re your long-term partner in communication and collaboration.

 

Request a Zoom Phone Quote

Tell us what you need and we’ll create a tailored quote based on your goals, not guesswork. Whether you’re a small team or growing fast, we’ll help you find a solution that fits.

Our strategic partners

smartIT partners with leading vendors to bring your team the most reliable, modern AV systems available.

Zoom Phone & Collaboration Solutions for Every Industry

Industries We Support

Whether you're running a school, scaling a startup, or managing a nonprofit, smartIT helps you get the most out of Zoom Phone and collaboration tools. We tailor each deployment to meet your industry’s unique needs—improving communication, reducing complexity, and making support easy for every user.

Zoom Phone & Collaboration Solutions for Nonprofits

Stay connected with staff and donors using simple, cost-effective communication tools.

Explore our IT & Cybersecurity solutions for Nonprofits.

Zoom Phone & Collaboration Solutions for Schools

Power remote learning, hybrid classrooms, and campus-wide communication with one easy-to-manage platform.

Explore our IT & Cybersecurity solutions for Classroom.

Zoom Phone & Collaboration Solutions for Startups

Scale your phone system as your Startup grows without growing your IT headaches.

Zoom Phone & Collaboration Solutions for SMBs

Get enterprise-grade features with support built for busy office managers.

Explore our IT & Cybersecurity solutions for Small to Medium-Sized Businesses

Zoom Phone & Collaboration Solutions for Enterprises

Streamline internal and external communications across locations with secure, scalable support.

Explore our IT & Cybersecurity solutions for Enterprises.

Your Zoom Phone Setup & Support Questions, Answered

Frequently asked questions

What is Zoom Phone and how is it different from regular VoIP?

Zoom Phone is a cloud-based business phone system that integrates voice, video, messaging, and meetings into one platform. Unlike traditional VoIP services, it offers seamless collaboration across devices with enterprise-grade reliability.

Can smartIT help us switch from our current phone provider?

Yes. We handle porting, setup, configuration, and staff training to make the transition smooth. You won’t need to worry about downtime or confusing steps.

Can we keep our existing phone numbers?

Absolutely. We’ll manage the number porting process for you to ensure a seamless transfer with zero interruption to your business operations.

Does Zoom Phone work for hybrid or remote teams?

Yes. Zoom Phone is ideal for hybrid and remote environments. It works on desktops, mobile devices, and IP phones—so your team can stay connected wherever they are.

How much does smartIT’s Zoom Phone cost with smartIT's support?

Our pricing is tailored to your business size, service needs, and industry. Whether you’re a startup, school, nonprofit, or enterprise, we offer transparent, flexible pricing with no long-term contracts required.

View pricing.

Will we need new hardware?

Not necessarily. Zoom Phone works with many existing devices. If you do need new hardware, we can help source and configure it for you.

What makes smartIT different from other IT service providers?

We provide unique services like fractional or dedicated vCIO, account management, and outsourced cybersecurity solutions. Our one-ticket resolution system ensures quick, effective support. What sets us apart is that all of your IT and security needs are handled by real, experienced professionals—not chatbots or automated systems. Our team is fully dedicated to delivering hands-on, human-driven support to help your small business, startup, nonprofit, enterprise or school thrive.

Learn more about us.

What’s included in smartIT's free IT assessment?

Our free 2 hour IT assessment includes a comprehensive review of your current infrastructure. We evaluate your systems, identify risks, assess tools, and offer tailored recommendations to improve security, performance, and reliability. This applies to nonprofits, schools, startups, small businesses, and enterprises.

Get started with your free assessment or explore the industries we serve.

How can we get started with smartIT?

Getting started is easy. Fill out our contact form or call us at 212-651-0222 to schedule your free 2 hour IT and cybersecurity assessment. We will review your current systems and provide expert recommendations to improve your IT and security. No chatbots, just real people ready to help.

Free Zoom Phone Discovery Call with smartIT

Schedule Your Zoom Phone Review

Not sure if Zoom Phone is the right fit? We’ll listen, learn about your setup, and walk you through what’s working, what’s not, and where we can help, no pressure, just a conversation.

By entering your phone number into this form, you consent to receive phone calls from us. We will not send any SMS messages to your phone number without your prior authorization. Your privacy is important to us, and we will handle your information in accordance with our privacy policy.