smartIT’s IT Staff Augmentation Services
IT Staff Augmentation Services
In a rapidly evolving technological landscape, businesses of all sizes—whether startups, nonprofits, schools, or enterprises—need access to skilled IT professionals to support and scale their operations. smartIT’s IT Staff Augmentation services provide flexible, on-demand expertise that helps organizations bridge skill gaps, improve team efficiency, and enhance their IT capabilities. Our tailored staffing solutions empower you to meet your technology goals without the overhead of traditional hiring.
Streamline Your IT with smartIT’s IT Staff Augmentation Services
Enhance Your IT Team with smartIT’s Staff Augmentation Solutions
Reliable Outsourced IT Services for Seamless Business Operations Outsourced IT Support & Management—smartIT Ensures Reliability & Performance! Efficient IT Management—On-Site or Remote, smartIT Delivers Hassle-Free IT Solutions for Brooklyn, New York Enterprises, Nonprofits, Schools, Small Businesses, and Startups – Get Started Today!
Flexible IT Staffing Solutions
Our flexible staffing solutions allow you to scale your IT team up or down depending on your organization’s needs. From short-term projects to long-term support, we provide the right professionals at the right time to ensure your IT infrastructure remains robust and efficient.
Skilled IT Professionals at Your Service
At smartIT, we provide highly skilled IT professionals who integrate seamlessly into your team. Whether you require specialized talent for a project or ongoing support, we offer flexible staffing solutions tailored to your needs. Our experts work alongside your team, helping to enhance productivity and meet your business objectives.
Cost-Effective IT Staff Augmentation
Optimize your IT budget with smartIT’s cost-effective staff augmentation services. By utilizing our professionals on an as-needed basis, you can avoid the overhead costs of full-time hires while gaining access to top-tier talent for your IT projects.
Scalable IT Support Solutions
We provode scalable IT support solutions that evolve with your organization’s needs. Whether you require additional expertise for growth or temporary support during peak periods, our staff augmentation services provide the flexibility to meet your changing demands.
Reliable IT Staff Augmentation for Optimized Business Performance
IT Staff Augmentation—smartIT Bridges the Talent Gap!
Boost your IT team’s capabilities with smartIT’s flexible staff augmentation services. Whether on-site or remote, our skilled IT professionals integrate seamlessly with your organization, ensuring enhanced efficiency and expertise for startups, nonprofits, schools, and enterprises. Scale your team without the hassle of traditional hiring—get started today!
Supporting Nonprofits, Schools, Startups, Small Businesses, and Enterprises with Dependable IT Staff Augmentation
Tailored IT Staff Augmentation Solutions for Every Industry
smartIT provides customized IT staff augmentation services designed to enhance operations, secure critical data, and ensure system performance over the long term. Our skilled professionals offer proactive IT support, risk management, and strategic IT planning to help your organization scale efficiently and securely. From network management to cybersecurity, and with dedicated vCISO & account management services, smartIT is your trusted partner in driving IT success.
smartIT provides comprehensive onsite IT Support to ensure seamless operations for your nonprofit, small business, startup, school or enterprise:
End-User Support: Assistance with devices to resolve technical issues efficiently.
Device Installation & Refresh: Installation and refresh of computers, printers, scanners, desk phones (VoIP), and UPS systems.
Cable Management: Organizing and managing cables for a clean, efficient workspace.
New Computer Set-Up: Complete setup for new computers, ensuring employees are ready to work without delay.
IT Office Moves: Professional handling of IT equipment during office relocations.
Hardware Upgrades: Upgrading and refreshing computer and server hardware for optimal performance.
Hardware Troubleshooting: Expert troubleshooting and repair for hardware issues to minimize downtime.
smartIT delivers robust cybersecurity solutions tailored to protect nonprofits, small businesses, startups, schools or enterprises from modern security threats:
Security: Comprehensive security services designed to safeguard your corporate network, data, and users from cyber threats.
Password Manager: Implement secure password management solutions to ensure strong, unique passwords across your organization.
Security Due Diligence: Assess your organization’s security posture, ensuring compliance with industry standards and best practices.
Conditional Access/Zero Trust: Enforce Zero Trust security models and conditional access policies to protect sensitive data by limiting access based on user identity, device, and location.
Phishing Simulation: Conduct phishing simulations to test and enhance your employees’ ability to detect and avoid phishing attempts.
Antivirus/EDR: Deploy advanced antivirus and Endpoint Detection & Response (EDR) solutions to detect and neutralize threats in real-time.
Security Awareness Training: Educate your staff with ongoing security awareness training to reduce the risk of human error leading to breaches.
SIEM (Security Information and Event Management): Monitor, detect, and respond to security incidents in real-time with our SIEM solutions.
SASE (Secure Access Service Edge): Implement cloud-based security services that combine network and security functions for optimized performance and protection.
Cybersecurity Risk Assessment: Identify and address vulnerabilities within your IT environment through comprehensive risk assessments.
Dark Web Monitoring: Monitor the dark web for stolen corporate credentials and prevent breaches before they occur.
Incident Response and Management: Expertly handle security incidents with a structured response plan to mitigate damage and ensure a swift recovery.
Identity and Access Management (IAM): Manage and secure access to critical systems, ensuring only authorized personnel can access sensitive information.
Multi-Factor Authentication (MFA): Strengthen security by requiring multiple forms of verification before granting access to systems and data.
Single Sign-On (SSO): Streamline user access with secure Single Sign-On solutions, reducing login complexity while enhancing security.
smartIT’s cybersecurity services help nonprofits, small businesses, startups, schools or enterprises defend against evolving threats, ensuring the integrity, confidentiality, and availability of your data and systems.
smartIT offers comprehensive Networking services to ensure your business network infrastructure is secure, efficient, and scalable:
Networking Infrastructure Management: Oversee and maintain all aspects of your network infrastructure to ensure optimal performance.
Networking Infrastructure Maintenance: Proactively manage and maintain network systems to prevent downtime and ensure smooth operations.
Networking Infrastructure Design & Build-out: Design and implement network solutions tailored to your school’s needs, from small setups to large-scale infrastructure.
Network Monitoring: Continuously monitor your network to identify and resolve issues before they impact operations.
Networking Troubleshooting: Resolve network issues quickly to minimize disruption and keep your business running smoothly.
Network Firmware Updates: Ensure network devices are secure and up-to-date with the latest firmware versions.
Network Security: Implement robust security protocols to protect your network from threats and vulnerabilities.
VPN Implementation: Set up and configure VPNs to ensure secure access for remote and on-site employees.
Remote User VPN: Provide remote employees with secure, reliable access to company resources.
Site-to-Site VPN: Connect multiple office locations securely through site-to-site VPN configurations.
VPN to Cloud Infrastructure: Securely connect your network to cloud services through VPN integration.
Network Infrastructure Installation: Install and configure network hardware, ensuring seamless integration with existing systems.
Network End-of-Life (EOL) Replacement: Plan and execute the replacement of outdated network equipment to ensure continued reliability.
Network Infrastructure Moves: Manage the relocation and reinstallation of network systems for office moves or expansions.
DNS & DHCP Management: Administer and optimize DNS and DHCP settings to ensure smooth connectivity and efficient IP address management.
Our Networking services are designed to provide your business with a robust, secure, and well-maintained network infrastructure that supports your business’s growth and operational needs.
smartIT offers dedicated vCIO and Account Management services to provide expert IT leadership and support:
Full-Time vCIO/IT Manager: A fractional or dedicated vCIO available ) to manage your IT environment and operations.
Proactive IT Optimization: Continuous optimization of cloud-based SaaS apps and IT infrastructure to prevent issues and maximize efficiency.
Security Leadership: Collaboration with your CISO to implement security measures like SSO and MDM to safeguard your data.
IT Project Management: Serving as the central point for all IT-related issues and projects, covering both hardware and software.
Ticketing Oversight: Managing your ticketing system (e.g., Jira) for efficient issue resolution.
Onboarding/Offboarding Management: Seamlessly handling hardware and software for employee transitions.
smartIT provides expert low voltage cabling and installation services to ensure a reliable and organized network infrastructure. Whether you’re setting up a new network or upgrading an existing one, our experienced team is committed to achieving optimal performance and reliability:
- Network Cabling: Install and manage structured cabling for data, voice, and video networks, ensuring high performance and reliability.
- Efficient Cable Management: Implement effective cable management techniques to keep cables organized, labeled, and securely fastened, reducing cable damage, signal interference, and troubleshooting difficulties.
- Seamless Rack Installations: Specialize in installing and configuring rack systems with attention to power requirements, ventilation, and cable routing for a clean and efficient setup.
- Fiber Optic Installation: Deploy fiber optic cables for high-speed, high-capacity data transmission.
- Equipment Installation: Safely install network equipment, including switches, routers, and servers, with proper cabling practices.
- Efficient Project Management: Plan and execute each installation phase meticulously, from site surveys and design to cable routing and termination, ensuring minimal disruption to operations.
- Attention to Detail: Focus on meticulous cable routing, bundling, and securing techniques, using accessories such as cable ties and clips to maintain a tidy and organized setup.
With smartIT, you get the right technology, people, and processes in place to maximize productivity, reduce costs, and maintain industry compliance.
- Workstation Setup & Support: Configuring and supporting user workstations.
- End-User Assistance: Helping users with technical issues.
scalability, and operational efficiency for your organization.
Embracing remote or hybrid work? Equip your team for success from any location with smartIT’s tailored solutions.
- Remote Access Solutions: Implement secure remote access solutions to enable employees to work from anywhere.
- VPN Setup: Configure VPNs for secure connections to corporate networks from remote locations.
- Cloud-Based Tools: Deploy cloud-based tools and applications to facilitate seamless remote collaboration.
- Device Management: Manage and support devices used for remote work, ensuring they are secure and up-to-date.
- Support and Troubleshooting: Offer remote support to address any issues employees encounter while working from various locations.
Office and Business Solutions: Streamline your work-from-home transition with smartIT’s support for virtual desktop infrastructure, cloud services, and secure remote access. We ensure that your team has everything they need to work effectively from anywhere.
Secure Remote Access: Enable your remote workforce with secure access to critical business resources. Our team implements advanced technologies and encryption protocols to protect your sensitive data, no matter where your employees are located.
Collaboration Tools: Optimize remote communication and collaboration with platforms like Microsoft Teams, Slack, Google Meet, and RingCentral. Our experts ensure seamless integration and effective teamwork, boosting productivity across your organization.
Cybersecurity Solutions: Safeguard your digital assets with robust cybersecurity measures, including advanced firewalls, intrusion detection systems, and regular security audits. smartIT’s cybersecurity experts are dedicated to keeping your business secure.
Full Systems and Network Set-up and Implementation: We handle remote software installation and management, ensuring smooth integration into your existing systems. Your equipment will be software-ready and shipped directly to your employees, minimizing downtime and disruption.
Data Backup and Recovery: Protect your data with smartIT’s comprehensive backup and recovery solutions. Our services ensure that your critical information is safe and recoverable in case of data loss.
Remote Monitoring Services: Benefit from proactive network monitoring around the clock. Our team monitors and responds to downtime events across routers, switches, firewalls, servers, and remote office connections to maintain uninterrupted operations.
With smartIT, you get the right technology, people, and processes to maximize productivity, reduce costs, and maintain industry compliance.
Comprehensive Needs Assessment
- Business Analysis: Conducting a thorough analysis of your business operations and goals to identify key areas where IT can drive improvement and growth.
- Technology Evaluation: Assessing current technology infrastructure to determine strengths, weaknesses, and opportunities for enhancement.
Growth-Oriented IT Strategy
- Strategic Roadmap: Developing a detailed IT roadmap that outlines technology initiatives, timelines, and milestones to support your growth objectives.
- Technology Alignment: Ensuring that your IT strategy aligns with business goals, optimizing technology investments for maximum impact.
Scalability and Innovation
- Scalable Solutions: Designing and implementing scalable IT solutions that adapt to your business growth, ensuring flexibility and efficiency.
- Innovation Integration: Identifying and integrating innovative technologies to keep your business ahead of the curve and enhance competitive advantage.
Risk Management and Mitigation
- Risk Assessment: Evaluating potential risks and vulnerabilities in your IT environment to develop strategies for mitigation and resilience.
- Compliance and Security: Ensuring that your IT strategy includes robust security measures and compliance with industry regulations.
Performance Monitoring and Optimization
- KPI Tracking: Establishing key performance indicators (KPIs) to monitor the effectiveness of your IT strategy and make data-driven adjustments.
- Continuous Improvement: Providing ongoing analysis and optimization to refine strategies and adapt to evolving business needs.
Change Management
- Change Planning: Developing and managing change plans to ensure smooth transitions during IT upgrades or new technology implementations.
- User Training and Support: Offering training and support to ensure that your team is equipped to adapt to new systems and processes effectively.
Partnership and Support
- Collaborative Approach: Working closely with your leadership team to align IT strategies with overall business objectives.
- Ongoing Consultation: Providing continuous support and consultation to address emerging needs and opportunities for growth.
Optimize your IoT device performance with smartIT’s expert consulting. We focus on identifying and resolving networking issues that impact device functionality, ensuring your devices work for your customers.
Created Test Network: Simulated poor networking conditions to pinpoint issues like frequent buffering, leading to improved algorithms and better device performance.
Technical Training for Customer Service Agents: Provided training on effective IoT troubleshooting, wifi technologies, and networking support.
End User Escalation Support: Handled escalations related to IoT devices to minimize disruption and ensure smooth operation.
Networking Troubleshooting: Addressed connectivity issues, including problems with negotiating gigabyte networks and buffering, to enhance device reliability.
Documentation and Issue Resolution: Developed detailed documentation for troubleshooting IoT device issues and managing external factors affecting performance.
Networking Training: Offered training on networking principles specific to IoT devices to improve support and management capabilities.
With smartIT, resolve networking challenges effectively and ensure your IoT devices perform optimally for your customers.
Expand your team with expert IT professionals
Skilled IT Professionals: Access a pool of experienced IT experts to support your project needs and enhance your existing team’s capabilities.
Temporary Expertise: Bring in specialized talent for specific projects or peak periods, ensuring you have the right skills at the right time.
Flexible Staffing Solutions: Scale your IT team up or down as needed, adapting to changing demands and project requirements.
Cost-Effective Resources: Optimize your budget by utilizing professional services only when needed, avoiding the overhead costs of full-time hires.
Seamless Integration: Ensure smooth integration of temporary staff into your current team, providing immediate support and expertise with minimal disruption.
Why Outsource to SmartIT? Outsource your IT to SmartIT and benefit from a company that is large enough to support businesses with up to 500 employees, yet small enough to provide personalized care. We offer tailored IT staff augmentation solutions that combine the expertise of our skilled professionals with the dedicated, attentive service that sets us apart.
smartIT offers efficient and responsive Remote IT Support to meet your business’ IT needs:
Password Resets: Quick resolution for password-related issues to maintain access security.
Software Troubleshooting: Expert assistance to diagnose and fix software problems remotely.
Account Provisioning: Managing user accounts for smooth onboarding and access control.
Vendor Management: Coordinating with vendors to ensure seamless technology integration and support.
VoIP Troubleshooting: Resolving VoIP phone system issues to maintain communication flow.
Software Installation: Remote installation of software to keep systems up-to-date.
Employee Offboarding/Onboarding: Efficient handling of account setup and deactivation for employees.
Vendor & Contractor On/Offboarding: Managing access and system integration for vendors and contractors.
Driver Installation: Remote installation of drivers, including printers, for full hardware functionality.
Video Conference Support: Assisting with video conference setup and troubleshooting to ensure smooth meetings.
Our Remote IT Support allows your business to resolve technical issues quickly without the need for onsite intervention.
smartIT provides comprehensive System Administration services designed to optimize and secure your business’ IT infrastructure:
SaaS Application Management: Manage and maintain all SaaS applications used across your organization.
SSO, SAML, SCIM: Implement and administer secure identity management solutions to streamline user access.
Cloud Infrastructure Management: Oversee and optimize cloud resources for efficiency and scalability.
Microsoft 365 & Google Workspace Tenant Administration: Full administration of your Microsoft 365 and Google Workspace environments to ensure seamless collaboration and productivity.
Server Maintenance & Infrastructure: Ensure servers are maintained, optimized, and secure for reliable performance.
Mobile Device Management (MDM) Administration: Manage and secure mobile devices across your organization for streamlined IT control.
Data & Email Migration: Seamlessly migrate data and email systems with minimal disruption to your operations.
Device Enrollment: Efficient enrollment of corporate devices, ensuring they are ready for deployment.
Apple Business Manager (ABM) & Apple School Manager (for schools): Manage Apple devices for businesses and schools, enabling smooth device deployment and management.
AutoPilot: Automate the deployment of Windows devices, ensuring quick and standardized setups.
Zoom, GotoConnect, & RingCentral Administration: Manage and support your video conferencing and VoIP platforms for consistent communication.
Supported Application & 3rd Party Patch Updates: Keep applications and systems up-to-date with regular patch management and updates.
Windows, Mac, & Server Updates: Administer updates for all platforms to maintain security and performance.
Server & Workstation Monitoring: Proactively monitor servers and workstations to prevent downtime and resolve issues before they escalate.
GoDaddy Defederation & Identity Provider Switch: Handle DNS record management and the transition between identity providers for seamless integration.
DNS Record Management: Maintain and manage DNS settings to ensure smooth connectivity and domain operations.
Deployment of Apps & Licenses: Manage the purchasing and deployment of applications and volume licenses for your organization.
Disaster Recovery & Data Backup: Ensure business continuity with robust disaster recovery and data backup strategies tailored to your needs.
Our System Administration services offer a proactive approach to managing your business’ IT infrastructure, ensuring reliable, secure, and scalable solutions for business continuity.
smartIT provides comprehensive Mobile Device Management (MDM) services to help businesses manage, secure, and optimize their mobile devices:
Device Enrollment: Seamlessly enroll mobile devices into your corporate network for streamlined management.
Enrollment Strategy: Develop and implement tailored enrollment strategies to suit your organization’s mobile device needs and policies.
Device Management: Centrally manage all mobile devices, ensuring they are secure, updated, and compliant with company standards.
Application Deployment: Deploy and manage mobile apps across devices efficiently, ensuring consistency and security.
Windows Updates: Keep mobile devices running on Windows up-to-date with the latest security patches and system improvements.
Mac Updates: Ensure all Mac devices are regularly updated with the latest macOS versions and security patches.
Device Compliance: Monitor and enforce compliance with corporate security policies to safeguard sensitive data and ensure regulatory adherence.
Device Hardening: Implement additional security measures to protect devices from vulnerabilities and unauthorized access.
Device Customization: Customize device settings and configurations to align with specific corporate requirements and workflows.
Device Configuration/Policies: Set up and enforce configuration policies, ensuring devices operate within corporate security and usage guidelines.
Device Telemetry: Gather and analyze telemetry data from devices to monitor performance, identify issues, and ensure optimal operation.
smartIT’s MDM services provide your business with the tools and expertise needed to manage and secure mobile devices efficiently, ensuring they are always up-to-date, compliant, and optimized for business use.
smartIT ensures smooth transitions for new and departing employees, contractors, and vendors with comprehensive IT onboarding and offboarding services:
Employee Onboarding: Seamless setup of new employees with all necessary hardware, software, and network access to ensure productivity from day one.
Employee Offboarding: Secure and efficient removal of access, retrieval of devices, and deactivation of accounts for departing employees, minimizing security risks.
Vendor Onboarding: Quick and secure setup of vendors, granting them the appropriate access and tools needed to work with your organization.
Vendor Offboarding: Timely and thorough termination of vendor access and systems integration when their services are no longer required.
Contractor Onboarding: Fast and efficient provisioning of contractors, including temporary access to systems and applications required for their roles.
Contractor Offboarding: Revocation of contractor access and collection of devices or hardware upon contract completion to maintain security and compliance.
Account Provisioning: Set up and configure necessary user accounts and permissions for new employees, vendors, and contractors.
Account Deactivation: Disable and remove user accounts when employees, vendors, or contractors leave the organization to prevent unauthorized access.
Device Retrieval & Reassignment: Recover devices from offboarded users and reassign or securely wipe and reset them for future use.
Access Management: Monitor and manage access rights throughout an employee’s lifecycle to ensure adherence to the principle of least privilege.
Application Deployment: Deploy necessary software applications and licenses for new employees or contractors based on their roles and responsibilities.
Compliance & Security: Ensure all onboarding and offboarding processes meet compliance and security requirements, protecting corporate data and systems.
Customized Workflow: Tailored onboarding/offboarding workflows that align with your company’s specific needs, ensuring a consistent and smooth process for all personnel.
smartIT’s comprehensive onboarding and offboarding solutions ensure that your business maintains security, efficiency, and compliance throughout the employee and vendor lifecycle.
smartIT provides comprehensive phone and video conferencing solutions to enhance communication and collaboration:
Collaboration: Utilize platforms like Zoom Phone, Zoom Room, Microsoft Teams, Google Chat, Google Meet, RingCentral Meetings, and RingCentral DMS. These solutions offer features such as screen sharing, document collaboration, and real-time annotation to facilitate seamless teamwork, even across different platforms.
Scalable and Evolving: Our solutions adapt to your needs, whether you’re connecting two colleagues for a one-on-one conversation or hosting a large-scale virtual conference. Scalable options allow you to easily expand or downsize your conferencing capabilities as your business evolves.
Responsive and Secured: Ensure all calls are answered and protected with caller verification, masked calling capabilities, and top-notch voice communication security. Maintain uninterrupted, secure communications while safeguarding sensitive data.
Seamless Access to Calls: Make high-quality calls with global carriers, scalable options, and private cloud connections. Our systems support multi-party calling and ensure maximum user privacy, allowing you to communicate internally and externally with ease.
Revolutionize Your Meetings: Experience lifelike conversations with state-of-the-art audio and high-definition video technology. Say goodbye to garbled voices and pixelated images, and enjoy an immersive, engaging meeting experience.
smartIT offers end-to-end management of your organization’s devices, ensuring optimal performance, security, and lifecycle efficiency. Our approach covers everything from procurement to retirement, streamlining device handling and maximizing ROI.
Procurement and Deployment
- Device Acquisition: Selection and procurement of hardware tailored to your business needs, including PCs, laptops, tablets, and smartphones.
- Configuration and Setup: Pre-configuring devices with necessary software and settings before deployment to ensure readiness for immediate use.
- Seamless Deployment: Efficient delivery and setup of devices to users, minimizing disruption and accelerating productivity.
Ongoing Management
- Inventory Management: Tracking and managing device inventory to maintain up-to-date records and ensure adequate supply.
- Device Monitoring: Continuous monitoring to identify and resolve issues proactively, ensuring devices operate at peak performance.
- Software Updates: Regular updates and patches for operating systems and applications to keep devices secure and up-to-date.
Lifecycle Management
- Maintenance and Support: Providing ongoing support and maintenance to address hardware and software issues, extending the life of devices.
- Upgrades and Replacements: Coordinating upgrades and replacements to keep technology current and aligned with business needs.
- End-of-Life Management: Secure disposal and recycling of outdated devices, ensuring data is properly wiped and environmental regulations are followed.
Data Security and Compliance
- Device Encryption: Implementing encryption to protect sensitive data stored on devices.
- Access Control: Managing access permissions and policies to safeguard against unauthorized use.
- Compliance Checks: Regular audits to ensure compliance with industry standards and regulations.
Customized Solutions
- Tailored Strategies: Developing device management strategies customized to fit your organization’s specific needs and goals.
- Scalable Services: Offering scalable solutions that grow with your business, adapting to changing technology and user requirements.
Customized Training Programs: Offer hands-on training for essential collaboration tools like Microsoft Teams, Slack, Google Workspace, and software applications including Power Automate, Salesforce, and Microsoft Excel.
Efficient Tool Usage: Educate users on best practices for leveraging collaboration platforms and productivity software to enhance efficiency and communication.
Security and Best Practices: Provide training on security awareness, password management, and data privacy to safeguard sensitive information and comply with regulations.
Ongoing Support: Deliver continuous learning opportunities, refresher courses, and responsive assistance to keep skills current and address any technology-related challenges.
Our team modernizes your systems with cost-effective, innovative services that enhance productivity and optimize your processes.
Proactive Monitoring and Maintenance
We identify and resolve issues before they disrupt your operations, with continuous monitoring and regular maintenance to minimize downtime and maximize productivity.IT Helpdesk Support
Our friendly and knowledgeable support technicians provide prompt resolutions, answer questions, and offer expert guidance whenever you need it.Vendor Management
Streamline your technology vendor interactions through our managed services. We handle communication, negotiate contracts, and resolve issues, saving you time and reducing complexity.Secure Cloud Hosting and Managed Virtualization
Protect your data with secure cloud hosting and managed virtualization solutions, ensuring reliable and scalable support for your business operations.Onsite or Remote Technical Support
Receive tailored technical support based on your business needs, whether onsite or remote, ensuring you get the right level of assistance for your unique situation.IT Procurement and Complete Hardware and Software Asset Management
We manage all aspects of IT procurement and asset management, from acquiring new hardware and software to optimizing existing assets.System Monitoring and Managed Business Continuity
Maintain operational continuity with proactive system monitoring and business continuity management to prevent issues and recover effectively from disruptions.
At smartIT, we provide IT support and Infosec services that are uniquely designed for businesses of all sizes. Our commitment to excellence ensures that your organization receives customized support and exceptional service that sets us apart from the rest. We provide:
Customized Support for Schools: We offer tailored IT solutions specifically designed for schools, understanding the unique challenges and requirements of this sector. Our expertise in educational institution IT needs ensures you receive the most effective support.
Fractional or Dedicated vCIO and Account Management Services: Unlike many IT companies, we provide both fractional and dedicated vCIO services and account management. This personalized approach offers strategic guidance and hands-on support to align IT with your organizational goals.
Reliability with One-Ticket Resolution: We pride ourselves on our efficiency, offering one-ticket resolution for most issues. This means you receive quick and effective support, minimizing downtime and ensuring your IT systems run smoothly.
Expertise and Personalized Service: Our team’s deep expertise and commitment to personalized service ensure that your organization gets the best help and guidance. We focus on building strong relationships and understanding your specific needs to deliver optimal IT solutions.
Enhance Your IT Team with Expert Staff Augmentation
Strengthen your IT operations with a customized staff augmentation consultation. Identify key areas for improvement, fill skill gaps, and scale your team with the right talent to drive seamless business success and growth. Let us help you build a flexible, skilled workforce that meets your IT needs.
Your Trusted Partner in IT Staff Augmentation
Why Choose smartIT for IT Staff Augmentation Services?
Is your business in need of skilled IT professionals to fill talent gaps or support critical projects? smartIT offers IT staff augmentation services that provide reliable, flexible, and scalable staffing solutions tailored to your specific needs. Our team of expert IT professionals can seamlessly integrate into your organization, bringing the expertise and support you need to tackle technology challenges, enhance operational efficiency, and meet your business goals.
Strategic IT Leadership and Ongoing Support
In addition to providing skilled IT professionals, smartIT offers strategic leadership through our vCIO (Virtual Chief Information Officer) and vCISO (Virtual Chief Information Security Officer) services. Our vCIOs help align your technology with your business goals, while our vCISOs ensure robust security measures are in place. We also offer dedicated account management to ensure ongoing support, optimize your IT infrastructure, and drive operational efficiency, allowing you to focus on growth and innovation.
Access to a Diverse Pool of Skilled IT Talent
smartIT offers a diverse pool of highly skilled IT professionals who seamlessly integrate with your team. Whether you need specialized expertise for a short-term project or long-term support, we provide access to top-tier talent across various IT disciplines. From system administrators to cybersecurity experts, our professionals bring the right skills to support your organization’s specific needs, helping you fill skill gaps and drive success.
Flexible and Scalable Solutions for Any Size Organization
Whether you're a small startup with 5 employees or a large enterprise with up to 500 employees, smartIT offers scalable staffing solutions that adapt to your changing needs. We give you the flexibility to scale your IT team up or down based on project requirements or business growth. With our staff augmentation services, you’ll have the right talent at the right time, without the commitment of full-time hires.
Average time for our support team to respond to IT requests
Time it takes to switch from your current IT provider to smartIT
Clients who report being happier after using smartIT solutions
Optimize, Scale, and Strengthen Your IT Team with smartIT’s IT Staff Augmentation Services!
Flexible, Skilled, and Scalable Talent—smartIT Provides Seamless IT Staffing Solutions for Startups, Small Businesses, Nonprofits, Schools, and Enterprises. Our expert professionals integrate smoothly with your team to help you meet your goals with efficiency and security. Get Started Today!
IT Staff Augmentation for Every Industry
Industries We Proudly Serve
Every organization—whether a nonprofit, school, startup, small business, or enterprise—has unique IT needs. smartIT’s IT staff augmentation services provide flexible, skilled professionals who seamlessly integrate with your team, offering the expertise required to meet specific demands. With smartIT’s support, businesses can optimize operations, enhance security, and ensure technology is aligned with their goals.
Nonprofits face unique challenges with limited resources. We provide skilled IT professionals who help streamline operations, ensure data security, and improve efficiency, enabling nonprofits to focus on their mission without worrying about IT complexities.
Schools and educational institutions require reliable and secure IT systems to support students, staff, and operations. SmartIT provides experienced IT professionals who ensure technology is optimized, secure, and scalable, helping schools stay ahead of technological demands while focusing on education.
Startups need agile and cost-effective IT solutions to scale quickly. We provide flexible, on-demand IT staff that integrates seamlessly into your team, offering expertise in areas like system administration, security, and development to support growth and innovation.
Small to Medium-Sized Businesses often need to bridge skill gaps without hiring full-time staff. SmartIT offers experienced IT professionals who can support a wide range of IT needs, enhancing efficiency, improving security, and driving business growth, all while staying within budget.
Enterprises require specialized, high-level IT support to manage complex infrastructures. SmartIT provides expert IT professionals who can scale with your organization, ensuring operational efficiency, advanced security, and strategic IT leadership to meet evolving business challenges.
Our strategic partners
Your IT Staff Augmentation Questions, Answered: Expert Solutions for Nonprofits, Startups, Small Businesses, Schools & Enterprises
Frequently asked questions
IT staff augmentation is the process of hiring external IT professionals to support your in-house team for specific projects or long-term needs.
smartIT’s IT staff augmentation services provide flexible, skilled talent to bridge skill gaps, manage complex IT tasks, and support business growth. By augmenting your team with our professionals, you can scale resources without the long-term commitment of full-time hires. This approach allows you to access expertise in areas like cybersecurity, system administration, and development, while ensuring your technology stays aligned with business goals, all backed by service level agreements (SLAs) for accountability and performance.
IT staff augmentation offers significant cost savings by providing access to skilled professionals only when needed. Instead of paying for full-time employees and their associated overhead costs (salaries, benefits, recruitment), you pay for the expertise required for a specific time frame or project. With smartIT, you also benefit from outsourced IT services that come with clear SLAs, ensuring quality results at a cost-effective rate. Additionally, our vCIO and vCISO services help optimize your IT investments, ensuring your technology is not only secure but also strategically aligned with your business goals, further maximizing your ROI.
smartIT’s IT professionals integrate seamlessly with your existing team, whether onsite or remotely. Our staff works closely with your in-house employees, becoming a natural extension of your workforce. They adapt to your company culture, tools, and processes, ensuring smooth collaboration and minimal disruption. Furthermore, with our vCIO and vCISO services, we offer strategic leadership to help guide your IT initiatives, ensuring that both temporary staff and your internal team work towards aligned, long-term goals. Our account management services ensure continuous support throughout, ensuring your technology needs are consistently met.
smartIT’s IT staff augmentation services offer unparalleled scalability and flexibility. As your business grows, your IT needs change. Our model allows you to quickly scale your team up or down to match project demands, seasonal fluctuations, or new initiatives. With support from a dedicated account manager, we ensure a smooth transition in staffing levels, backed by robust SLAs that guarantee performance. Our vCIO and vCISO services further enhance scalability by providing strategic IT leadership to ensure your systems evolve alongside your business needs, driving growth while minimizing disruption.
smartIT offers full-time and fractional vCIO (Virtual Chief Information Officer), vCISO (Virtual Chief Information Security Officer), and dedicated account management services to align your IT strategy, cybersecurity, and overall IT operations with your business objectives. Our vCIO service provides expert guidance on IT planning, technology investments, and infrastructure optimization, while our vCISO service focuses on enhancing security posture, risk management, and compliance. Additionally, our account management service ensures personalized support and strategic direction, helping your business navigate technology challenges effectively. With dedicated IT leadership and hands-on support, we help organizations strengthen operations, mitigate risks, and scale efficiently.
We provide unique services like fractional or dedicated vCIO, account management, and outsourced cybersecurity solutions. Our one-ticket resolution system ensures quick, effective support. What sets us apart is that all of your IT and security needs are handled by real, experienced professionals—not chatbots or automated systems. Our team is fully dedicated to delivering hands-on, human-driven support to help your small business, startup, nonprofit, enterprise or school thrive.
We provide unique services like fractional or dedicated vCIO, account management, and outsourced cybersecurity solutions. Our one-ticket resolution system ensures quick, effective support. What sets us apart is that all of your IT and security needs are handled by real, experienced professionals—not chatbots or automated systems. Our team is fully dedicated to delivering hands-on, human-driven support to help your small business, startup, nonprofit, enterprise or school thrive.
Our free 2-hour IT assessment includes a comprehensive evaluation of your Nonprofit’s, School’s, Startup’s, Small Business’, or Enterprise’s existing IT infrastructure. We’ll identify areas for improvement, recommend upgrades or optimizations, and provide strategic advice to help you create a more efficient, secure, and reliable technology environment.
To get started, simply contact us to schedule your free 2-hour IT and cybersecurity assessment. Our team of real human experts—not chatbots—will evaluate your systems and provide tailored recommendations to enhance the security and performance of your IT operations.
Schedule Your Customized IT Staff Augmentation Consultation
Strategic IT Staffing—Flexible, Scalable Solutions for Startups, Small Businesses, Nonprofits, Schools, and Enterprises
Enhance your IT team with smartIT’s staff augmentation services. We provide skilled IT professionals who easily join your team to fill gaps and improve efficiency. Additionally, we help boost security and ensure your technology meets your business goals. Reach out today to grow your workforce and achieve success with the right talent.