smartIT

Microsoft 365 IT Support in NYC, NJ, Long Island & Westchester

Struggling With Microsoft 365 Setup, Security, or Day-To-Day Support?

Whether it’s onboarding users, migrating from another platform, managing devices, or setting up Microsoft 365 the right way, we make it easy, safe, and tailored to your team.

Microsoft 365 Support Made Simple

Why Businesses Trust smartIT

At smartIT, we go beyond basic troubleshooting. We help you get more out of Microsoft 365, from setup to security and everything in between.

We Make Setup Painless

Whether it’s Outlook, Teams, SharePoint, or OneDrive, we configure Microsoft 365 to fit your business workflows without disrupting your team.

Security and Compliance

From MFA and MDM to Microsoft Defender and DLP, we set up secure policies that protect your data and meet your compliance needs.

Two hands shaking to represent the partnership in user onboarding and offboarding processes.

Support That’s Actually Supportive

No bots. No long waits. Our real support team responds fast, communicates clearly, and sticks with you until the issue is solved.

What You Get With smartIT

Fast Help. Simple Setup. Happier Teams.

Minutes
30

average response time

Month
1

to switch to smartIT

Percent
100

of our clients report improved satisfaction

Get Help With Microsoft 365 Without the Headaches

Whether you’re struggling with Microsoft 365 setup, dealing with user access issues, or worried about compliance, we’re here to help. Get expert guidance from a real team that knows how to make Microsoft work for your business.

End-to-End Microsoft Support That Grows With Your Business

Our Microsoft 365 Support Services

Whether you're onboarding new employees, managing devices, or migrating email, smartIT simplifies Microsoft 365 for businesses, schools, startups, and nonprofits in NYC, Long Island, Westchester, and NJ.

Microsoft 365 Admin Support

We manage your Microsoft 365 Admin Center so you don’t have to. From user permissions to license management, we handle the backend for you.

Microsoft 365 Email and Data Migration

Migrate from Google Workspace, GoDaddy, or legacy email systems to Microsoft 365 with zero downtime and full data integrity.

 

Microsoft 365 Deployment Services

We deploy Microsoft 365 to your PCs, MacBooks, and mobile devices, ensuring smooth configuration from day one.

Microsoft Outlook Configuration and Support

From email migrations to mailbox permissions and troubleshooting, we make sure Outlook works flawlessly for every user.

Microsoft Word, Excel & PowerPoint Support

Get help with template setup, feature optimization, and integration across Microsoft Word, Excel, and PowerPoint.

Miicrosoft OneDrive Setup and File Management

Securely store and sync files across all devices. We configure OneDrive to improve file access and collaboration.

Microsoft Teams Setup & Collaboration Tools

We configure Teams for internal and external meetings, file sharing, and chat workflows so your team stays connected.

Microsoft 365 Setup and Configuration

We set up your Microsoft 365 environment to match your workflows, devices, and compliance needs.

Microsoft User Management and Onboarding

From assigning licenses to secure offboarding, we manage the entire user lifecycle for your team.

Microsoft Defender and Security Monitoring

Keep your Microsoft 365 environment protected from phishing, malware, and suspicious activity using Microsoft Defender.

Microsoft Data Protection and Backup

Protect files stored in OneDrive, SharePoint, and Exchange with backup solutions that prevent data loss.

Compliance and DLP Configuration

We implement and manage Data Loss Prevention (DLP), encryption, retention, and auditing policies based on your industry requirements.

 Third Party App Integration

Connect Microsoft 365 with your CRM, accounting, and collaboration tools for a more productive workflow.

 Live Support and Troubleshooting

No chatbots. Just real support. We resolve login issues, syncing errors, broken permissions, and anything else.

Microsoft Maintenance and Updates

We proactively manage Microsoft 365 patches, upgrades, and new features to keep your systems running smoothly.

Microsoft Permissions and Access

Endpoint Management with Microsoft Intune
We secure and manage laptops, desktops, and mobile devices with Microsoft Intune to ensure compliance and protection.

Endpoint Management with Microsoft Intune

We secure and manage laptops, desktops, and mobile devices with Microsoft Intune to ensure compliance and protection.

For just $79 per device, pair your Microsoft 365 with fully managed MacBooks. We handle provisioning, updates, compliance, and remote support using Jamf and Apple MDM best practices so your Apple devices and Microsoft 365 tools work seamlessly, securely, and with minimal disruption.

Learn more about our Microsoft 365 + MacBook bundle. 

Microsoft Autopilot Device Provisioning

We configure Windows Autopilot to deliver ready-to-use laptops directly to employees with no manual setup needed.

Get a Clear Quote for Microsoft 365 Support

Need help with Microsoft 365 setup, security, or user management? Whether you're using PCs, MacBooks, or both, we’ll build a support plan tailored to your business goals. Let’s simplify your IT and protect what matters most.

Our strategic partners

We work with the best to bring you secure, modern, and scalable solutions:

Plans Starting at $29 per User per Month

Microsoft 365 Support That Fits Your Industr

Industries We Support

smartIT aligns Microsoft 365 with your team’s daily workflows, compliance needs, and collaboration goals. We support organizations across NYC, NJ, Long Island, and Westchester.

Microsoft 365 Solutions for Nonprofits

Nonprofits rely on strong collaboration and cost-effective tools. With our Microsoft 365 support for nonprofits, we help you make the most of nonprofit licensing, secure file sharing with OneDrive and SharePoint, and communication wi Microsoft Teams and Outlook.

Microsoft 365 Solutions for Schools

We support K-12 and higher education with tools that make hybrid and in-class learning easier. Our IT services for schools include Microsoft 365 Education setup, device management with Intune, Teams for classrooms, and account management for students and faculty.

 

Microsoft 365 Solutions for Startups

Startups move fast your IT should too. Our Microsoft 365 support for startups includes setup of Outlook, Teams, and SharePoint, along with automation tools and secure endpoint deployment using Autopilot and Intune.

Tools for Startups:

  • Teams for team collaboration and project management
  • OneDrive for file storage and sharing
  • Excel for data analysis and reporting
  • Power BI for insights and data visualization
  • Defender for Office 365 to keep your startup secure from threats
  • Autopilot to streamline device setup and management
Microsoft 365 Solutions for SMBs

We help SMBs streamline operations with Microsoft 365. Our Small to Medium-Sized Businesses IT services include user management, Outlook and Teams configuration, secure remote access with Azure AD, and backup solutions to protect your data.

Microsoft 365 Solutions for Enterprises

Larger businesses need scalable, secure Microsoft 365 environments. Our enterprise IT support covers everything from migration to compliance, including Power BI reporting, SharePoint for internal document hubs, Teams collaboration, and advanced security with Defender.

Your Microsoft 365 IT Support Questions, Answered

Frequently asked questions

What does smartIT help with in Microsoft 365?

Microsoft 365 IT support ensures that your Microsoft 365 environment is optimized, secure, and running smoothly. It covers everything from initial setup to troubleshooting, user management, security, and ongoing maintenance. With professional IT support, your team can focus on productivity without worrying about technical issues or security concerns.

Can you migrate our email to Microsoft 365?

Yes. We handle email migrations from platforms like Google Workspace, GoDaddy, or legacy Exchange environments. We ensure your mail, calendar, and contacts transfer securely, with minimal disruption.

Will Microsoft 365 work on both Macs and PCs?

Absolutely. We support Microsoft 365 across devices, including MacBooks, PCs, and mobile. We also help ensure cross-platform compatibility with apps like Teams, Outlook, and OneDrive.

What tools are included with Microsoft 365?

Microsoft 365 includes essential tools like Outlook (email), Teams (chat and meetings), SharePoint (file management), OneDrive (cloud storage), and the full Office suite (Word, Excel, PowerPoint). For security and administration, it also includes Defender for Microsoft 365 for threat protection, Azure Active Directory for identity and access management, and PowerShell for advanced scripting and automation. We tailor each Microsoft 365 setup to match your business goals and user needs—whether you’re focused on collaboration, security, or streamlined IT management.

How secure is Microsoft 365?

With smartIT, you get advanced security features like Defender for Microsoft 365, conditional access policies, MFA, and Intune device management to protect users, emails, and sensitive business data.

What if we’re already using Microsoft 365 but having issues?

We offer assessments, audits, and optimization for businesses already using Microsoft 365. If your setup isn’t working well, we’ll help you fix it.

Do you support remote and hybrid teams?

Yes. We help configure Microsoft 365 for distributed workforces, including secure remote access, Teams collaboration, virtual onboarding, and device management with Microsoft Intune and Autopilot.

How much does smartIT’s Microsoft support services support cost?

Plans start at $29 per person, with flexible pricing based on your team size, number of devices, and support needs. We offer scalable options for startups, schools, nonprofits, SMBs, and enterprises. Visit our pricing page to learn more or contact us for a custom quote.

What makes smartIT different from other IT service providers?

We provide unique services like fractional or dedicated vCIO, account management, and outsourced cybersecurity solutions. Our one-ticket resolution system ensures quick, effective support. What sets us apart is that all of your IT and security needs are handled by real, experienced professionals—not chatbots or automated systems. Our team is fully dedicated to delivering hands-on, human-driven support to help your small business, startup, nonprofit, enterprise or school thrive.

Learn more about us.

What’s included in smartIT's free IT assessment?

Our free 2 hour IT assessment includes a comprehensive review of your current infrastructure. We evaluate your systems, identify risks, assess tools, and offer tailored recommendations to improve security, performance, and reliability. This applies to nonprofits, schools, startups, small businesses, and enterprises.

Get started with your free assessment or explore the industries we serve.

How can we get started with smartIT?

Getting started is easy. Fill out our contact form or call us at 212-651-0222 to schedule your free 2 hour IT and cybersecurity assessment. We will review your current systems and provide expert recommendations to improve your IT and security. No chatbots, just real people ready to help.

Schedule a Free Microsoft 365 Assessment

Struggling with setup, security, or support? We’ve got it covered.

We offer a free Microsoft 365 assessment to evaluate your setup, onboarding process, and device management. Whether you're dealing with syncing issues, permissions, or slow logins we’ll help you make it work better.

By entering your phone number into this form, you consent to receive phone calls from us. We will not send any SMS messages to your phone number without your prior authorization. Your privacy is important to us, and we will handle your information in accordance with our privacy policy.