Interested In Joining smartIT? Contact Us.

At smartIT, we know how stressful it can be when technology slows your team down. That is why we built a company that takes the headaches out of IT. Founded by former IBM leaders Justin Hermann, Marjorie Donaldson, and Jonathan Goldszmidt, our mission has always been simple: give businesses of every size the same reliable IT and cybersecurity support that large enterprises enjoy.

We provide managed IT services, responsive IT support, and proactive cybersecurity for businesses across NYC, Long Island, Westchester, and New Jersey, with nationwide remote coverage so your team can work confidently from anywhere.

What makes us different is our balance of local technicians ready to step in and fast remote support only a call away. Whether it is a Wi-Fi problem, a system outage, or a cybersecurity concern, smartIT keeps businesses connected, secure, and moving forward without the stress.

We hire IT engineers, interns, cybersecurity specialists, project managers, account managers, and client success professionals. We also look for talent in cloud, networking, and IT strategy roles.

Our culture is collaborative, inclusive, and people-first. We value curiosity, teamwork, and transparency. Your perspective matters at smartIT.

See how our mission and vision shape our team in About Us.

smartIT provides a competitive compensation, including health insurance, 401k matching, generous PTO, work-from-home flexibility, and other employee perks designed to support your well-being.

Career growth is built in through individualized coaching, mentorship, cross-functional training, and support for certifications. We invest in your success from day one.

Our process is transparent and respectful of your time. Expect an initial phone or video call, followed by team interviews to ensure the right fit for both you and smartIT.

To apply, visit our careers page, find the position that interests you, and submit your application online. Be sure to include your resume and a cover letter highlighting your relevant experience.

We provide unique services like fractional or dedicated vCIO, account management, and outsourced cybersecurity solutions. Our one-ticket resolution system ensures quick, effective support. What sets us apart is that all of your IT and security needs are handled by real, experienced professionals—not chatbots or automated systems. Our team is fully dedicated to delivering hands-on, human-driven support to help your small business, startup, nonprofit, enterprise or school thrive.

Our IBM roots and people first values set us apart. Discover more in our About Us.

For Prospective Clients:
Getting started is easy. Fill out our contact form or call us at 212-651-0222 to schedule your free 2 hour IT and cybersecurity assessment. We will review your current systems and provide expert recommendations to improve your IT and security. No chatbots, just real people ready to help.

For Prospective Employees:
If you’re interested in joining our team, we invite you to explore our current job openings and apply. At smartIT, you’ll have the opportunity to work alongside dedicated professionals, contribute to meaningful projects, and grow in an inclusive environment. Let’s achieve great things together!

See how our team drives client success—explore our Client Success Stories.