Printer, Copier & Scanner Support in NYC, Long Island Westchester & NJ
Quick Device Setup & Reliable Fixes That Keep Your Team Moving
We set up, fix and manage printers, copiers, scanners and plotters. Drivers, queues, user permissions, WiFi printing and scan to email configured correctly. Fast installs, jam and error fixes, proactive maintenance and friendly support when you need it.
Fast Onsite or Remote Printer, Copier & Scanner Support
Why Businesses Choose smartIT
With smartIT, you're not just getting ordinary support—you're getting a proactive, secure, and customized solution that keeps your devices operating flawlessly. Our services include:
Fast help when you need it
Remote triage starts quickly and onsite visits are available across NYC, Long Island, Westchester, and NJ. We keep front desks, finance, classrooms, and production teams moving.
We fix the root cause
We keep your devices in top shape with regular checkups, firmware updates, and security patches to prevent problems before they start.
Secure, simple, and standardized
Tell us the model and the issue. We start with a fast remote check and roll a tech if needed. HP, Canon, Ricoh, Konica Minolta, Xerox, Kyocera, Brother, Epson, Zebra, and HP DesignJet.
What You Can Expect with smartIT
Fast Help. Simple Setup. Happier Teams.
average response time
to switch to smartIT
of our clients report improved satisfaction
Local techs in New York City (NYC), Long Island, Westchester & New Jersey
Need a Printer or Copier Fixed Today?
Tell us the model and the issue. We start with a quick remote check and roll a tech if needed. HP, Canon, Ricoh, Xerox, Kyocera, Brother, Epson, Zebra, and HP DesignJet.
Our Printer, Copier, and Scanner Solutions
Everything You Need to Stay Productive and Secure
Network and wireless setup, IP address assignment, and driver installation.
Connect scanners to email, cloud storage, and document management systems.
Fast issue resolution for error codes, paper jams, connection problems, and print quality issues.
Enable secure printing from any device on your network, including mobile devices.
Ongoing Maintenance – Firmware updates, part replacements, and performance tuning.
Peripheral Integration – Ensure printers, copiers, and scanners work seamlessly with VoIP systems, MDM solutions, and other connected devices.
Vendor Coordination – We liaise with equipment vendors or leasing providers to handle escalations and warranty claims.
Cloud & Remote Printing – Configure Microsoft 365, Google Workspace, and third-party apps for remote printing.
Firmware updates, part replacements, and performance tuning
Ensure printers, copiers, and scanners work seamlessly with VoIP systems, MDM solutions, and other connected devices.
We liaise with equipment vendors or leasing providers to handle escalations and warranty claims.
Configure Microsoft 365, Google Workspace, and third-party apps for remote printing.
Set Up a Printer, Copier, Scanner, or Plotter
Installed, networked, and ready to use. We handle drivers, queues, scan to email, user permissions, and test pages on Windows and macOS. Works with Microsoft 365 and Google Workspace.
Device Setup & Maintenance in NYC, Long Island, Westchester & NJ
Industries We Serve
We keep your print, copy, scan and plotter workflows running. That includes networked setup, scan to email, secure print, driver and queue management and fast repairs for Windows and macOS.
Tight budgets and shared devices are common. We standardize printers and copiers across offices, set simple print rules, enable scan to OneDrive or Google Drive, and keep nonprofits moving smoothly.
Chromebooks, iPads, labs, and staff devices print to the right queues. Scan to Google Drive or SharePoint works across campuses.
Explore our Nonprofits support services.
smartIT helps startups build strong cybersecurity foundations by implementing scalable, cost-effective security measures that protect intellectual property and sensitive business data.
Invoices, labels, HR packets, and shipping docs flow without bottlenecks. We standardize drivers and queues to reduce tickets.
View our Small to Medium-Sized Businesses (SMBs)Â support services.
Multi-site, mixed fleets, and strict controls. We align secure print, audit needs, and automated deployment across locations.
Explore our solutions for Enterprises.
Our strategic partners
We partner with the best to bring you secure, scalable, and modern ITÂ & Cybersecurity solutions.
Your Printer, Copier & Scanner Questions, Answered
Frequently asked questions
A lot. Here’s what we handle for NYC, Long Island, Westchester, and NJ teams:
- New installs and replacements
- Network setup, IPs, VLANs, and queue creation
- Driver deployment on Windows and macOS
- Secure print, PIN or badge release, user permissions, print rules
- Scan to email, SharePoint, OneDrive, Google Drive
- SMTP relay for Microsoft 365 and Google Workspace
- Plotter setup and large-format printing for CAD and marketing
- Troubleshooting jams, streaks, error codes, firmware updates
- Print server or cloud print migration
- Toner alerts and vendor coordination
- Cable drops, jack installs, rack tidy, UPS battery backup
If your issue touches the network or cables, we coordinate it all:
- WiFi or LAN not stable? See Networking and WiFi & Wireless Networking
- Need data jacks or new drops? See Low Voltage CablingÂ
- Scan to email or SharePoint not working? See Microsoft 365 Support
Explore our solutions.
Yes. We support Canon, Ricoh, Konica Minolta, Xerox, HP, Kyocera, Brother and more. We set up drivers, queues, secure release, address books, and handle service escalations with your dealer so tickets do not bounce between teams.
Absolutely. We standardize printing on Windows and macOS, enable AirPrint for iPhone and iPad, set up ChromeOS printing, and deploy printers via Intune, Group Policy, or Jamf so users get the right queues automatically.
Our pricing is tailored to your business size, service needs, and industry. Whether you’re a startup, school, nonprofit, or enterprise, we offer transparent, flexible pricing with no long-term contracts required.
View pricing.
Yes. We can provide scheduled maintenance visits or integrate your devices into a managed IT plan.
Visit our pricing page to learn more or contact us for a custom quote.
We provide unique services like fractional or dedicated vCIO, account management, and outsourced cybersecurity solutions. Our one-ticket resolution system ensures quick, effective support. What sets us apart is that all of your IT and security needs are handled by real, experienced professionals—not chatbots or automated systems. Our team is fully dedicated to delivering hands-on, human-driven support to help your small business, startup, nonprofit, enterprise or school thrive.
Learn more about us.
Our free 2 hour IT assessment includes a comprehensive review of your current infrastructure. We evaluate your systems, identify risks, assess tools, and offer tailored recommendations to improve security, performance, and reliability. This applies to nonprofits, schools, startups, small businesses, and enterprises.
Get started with your free assessment or explore the industries we serve.
Getting started is easy. Fill out our contact form or call us at 212-651-0222 to schedule your free 2 hour IT and cybersecurity assessment. We will review your current systems and provide expert recommendations to improve your IT and security. No chatbots, just real people ready to help.
Schedule Your Free Consultation Today
Get a Quote for Ongoing Device Support
One plan for every device across your offices. Proactive maintenance, toner and parts coordination, firmware updates, and fast help desk. Predictable pricing by device or location.