Meet the smartIT Leadership Team
Experienced IT and Cybersecurity Leaders Dedicated to Making Technology Simple, Secure, and People-First.
Clear Answers. Practical IT. Real Support.
Challenges We Fix Every Day
Organizations oftern turn to smartIT after facing slow responses, rising costs, or feeling overlooked by their provider. We solve these everyday IT and cybersecurity challenges with fast and reliable support, providing onsite assistance across NYC, NJ, Long Island, and Westchester along with remote coverage for teams throughout the United States and Mexico.
Cybersecurity Feels Overwhelming
Cyber threats continue to evlove and most organizations struggle to keep up. Security is built into every smartIT service, your team stays protected without extra complexity.
Responsive IT Support When You Need It
When IT response times drag, productivity suffers. We provide fast helpdesk and onsite support so your employees can stay focused and your business can keep moving forward.
Onsite and Remote IT Support Services
smartIT offers attentive local support across NYC, NJ, Long Island, and Westchester along with reliable remote coverage for teams nationwide.
Our Leadership Team
Founded by former IBM consultants, smartIT is led by a team that blends deep technical expertise with a client-first approach. Together, our leaders ensure every solution is practical, secure, and designed to help businesses grow with confidence.
Jonathan Goldszmidt
Co-Founder and Senior IT Consultant
Marjorie Donaldson
Co-Founder and IT Consultant
Justin Hermann
Co-Founder and President
Our Stragetic Partners
We partner with leading IT, Wi-Fi and Networking, Video Conferencing, AV, Cloud, Mobile Device Management (MDM), IoT and Cybersecurity providers.
Guided by Purpose. Driving smartIT.
Discover what fuels smartIT and the results we deliver
Our Story
We founded smartIT because we saw too many businesses frustrated by slow support, recurring tech problems, and inadequate cybersecurity. Your business deserves proactive, expert-level service, without waiting days for a callback or repeating your issues to multiple techs. Our approach is simple: fix IT and cybersecurity problems before they impact your productivity.
Our Mission
smartIT’s mission is to provide outstanding IT support and cybersecurity services that eliminate downtime, reduce risk, and empower your business growth through proactive, hands-on solutions.
Our Vision
To become your trusted partner in navigating IT and cybersecurity, ensuring your business stays safe, efficient, and competitive in today’s digital world.
Discovery & Assessment
We begin by understanding your goals and reviewing your current setup, whether it involves your network, devices, domain, or cloud environment. Our team identifies performance gaps, security risks, and opportunities to optimize your systems.
Fix & Install
Once we have a clear picture, we create a tailored action plan. From deploying new hardware and software to configuring accounts, migrating data, or securing your environment, we handle every step with precision and care.
Completion
We verify that everything functions as intended and provide a reliable solution your team can depend on. For managed clients, our work continues with proactive monitoring, maintenance, and ongoing support to keep systems running smoothly.
IT & Cybersecurity Services for Businesses with 5 to 500 Employees
Why Businesses Choose smartIT
We understand how frustrating IT issues can be when you’re trying to run a business. That’s why we combine deep expertise with a hands-on and thoughtful approach so your team can stay focused, secure, and supported. We are here to make technology easier for you.
See our pricing or schedule your free IT assessment.
Expert Strategy and Security
With vCIO and vCISO services, we guide your IT planning, cybersecurity, and compliance so your business can grow with confidence.
Fast and Proactive Support
Most issues are resolved in one ticket. Our team responds in 30 minutes or less to keep your operations moving without disruption.
Local and Personalized Service
Our technicians are based throughout NYC, Westchester, Long Island, and New Jersey. You’ll always get responsive, remote or onsite help from people who understand your systems and your industry.
Get Started Today
Schedule your free 2-hour IT assessment. We’ll evaluate your systems, identify gaps, and provide recommendations to improve security and performance.
About smartIT
Discover how three former IBMers built smartIT into a trusted IT support and cybersecurity partner for businesses across New York, New Jersey, and Connecticut.
Industries
We help startups, nonprofits, schools, SMBs, and enterprises solve IT and cybersecurity challenges with solutions tailored to fit each industry’s unique needs. Learn More
Solutions
From WiFi and AV to cloud migrations, Microsoft 365, Google Workspace, VoIP, MDM, and domain management, smartIT keeps your business secure and productive.
Pricing
Get simple, transparent pricing for IT and cybersecurity support. Plans start at $79 per user/month with scalable options built for growing businesses.
Get Started
From WiFi and cloud to networking and MDM, smartIT makes setup simple. Schedule a discovery call or request a quote to start your IT assessment today.
See How We Help Businesses Like Yours
Business owners and office managers trust smartIT to solve problems fast from Wi-Fi and AV issues to cloud migrations, Google Workspace and Microsoft 365 challenges, domain management, mobile device management, and video conferencing with Zoom, RingCentral, GoTo, and Microsoft Teams. We keep your data secure, your systems reliable, and your team productive so you can focus on growing your business.