Where Tech Meets Community
IT & Low Voltage Field Technician​
At smartIT, we’re a community focused on innovation, support, and growth. Join us and make an impact!!
Full Job Description
No recruiters.
smartIT is seeking a reliable and experienced Low Voltage Field Technician to join our growing team. This is a hands-on field position where you will install, support, and troubleshoot cabling, networking, WiFi, and AV systems for businesses, schools, and nonprofits throughout the New York metro area. You will work independently and alongside other technicians to complete infrastructure projects, office buildouts, and technology deployments.
If you enjoy working in the field, take pride in clean and professional installations, and have experience with structured cabling, low-voltage systems, and network equipment, we want to hear from you.
Responsibilities:
- Run, terminate, test, and label Cat5e/Cat6 cabling
- Mount TVs, access points, cameras, racks, and network equipment
- Install and deploy routers, switches, and Wi-Fi systems
- Support office buildouts and infrastructure installs
- Troubleshoot physical and network issues on-site
- Work on ladders and in ceilings regularly
- Maintain clean and organized job sites
- Communicate with clients during on-site work
Expectations:
- Show up on time every day
- Be comfortable working full-time in the field
- Be willing to work overtime if needed
- Work independently and take ownership
- Maintain a professional presence with clients
Requirements:
- Must know how to properly terminate, test, and label Ethernet cabling
- Experience with low-voltage cabling and installations
- Comfortable using hand tools and power tools
- Able to lift 50 lbs and work on ladders
- Valid driver’s license
Ability to travel daily throughout Manhattan and the Metro NYC area
Nice to Have:
- Experience with Ubiquiti, Meraki, or similar hardware
- Basic networking knowledge (IP, switching, Wi-Fi)
- Experience with cameras, access control, or AV installs
Bottom Line:
We are looking for someone reliable, hardworking, and comfortable being in the field every day.
Benefits
- Salary: Up to $60,000 a year
- Health Benefits: Comprehensive health, dental, and vision insurance.
- 401(k): Retirement savings plan with company match.
- Paid Time Off: Generous PTO and holidays.
- Learning & Growth: Significant potential for professional development, certifications, and career advancement
If you’re an experienced IT professional ready to take your career to the next level, apply today and be part of our dynamic and innovative team!
We’re Here to Assist You
Inquiries and Support
If you have questions regarding the application process or working at smartIT, please don’t hesitate to reach out. We are committed to providing you with the information you need.
Grow Your Career with UsÂ
Why Choose smartIT?
Work That Matters
Build networks, WiFi, AV systems, and infrastructure that businesses rely on every day.
Inclusive Culture
Everyone is welcome. Every voice matters.
Innovation-Driven
We embrace practical technology solutions and encourage new ideas that improve how we work and serve our clients.
Grow Your Career
Develop new skills, earn certifications, and take on greater responsibility as you grow.
Learn by Doing
Work alongside experienced technicians and gain hands-on experience in networking, cabling, and deployments.
Collaborative Environment
Work closely with technicians, engineers, and leadership who are invested in helping each other succeed.
Benefits That Matter
Health insurance, 401(k) match, paid time off, and professional development opportunities.
Small Team. Big Impact.
Your work is visible, valued, and directly contributes to the success of our clients and our company.
Find Your Perfect Role
Join Our Team!
smartIT offers competitive compensation packages, comprehensive benefits, and a vibrant work culture that nurtures growth and success. We are always on the lookout for talented individuals who are passionate about technology and want to be part of a dynamic and collaborative team. Explore our job openings and start your career with us today!
Your Career Questions, Answered: Join Our Team at smartIT
Frequently asked questions
At smartIT, we know how stressful it can be when technology slows your team down. That is why we built a company that takes the headaches out of IT. Founded by former IBM leaders Justin Hermann, Marjorie Donaldson, and Jonathan Goldszmidt, our mission has always been simple: give businesses of every size the same reliable IT and cybersecurity support that large enterprises enjoy. We provide managed IT services, responsive IT support, and proactive cybersecurity for businesses across NYC, Long Island, Westchester, and New Jersey, with nationwide remote coverage so your team can work confidently from anywhere.
What makes us different is our balance of local technicians ready to step in and fast remote support only a call away. Whether it is a Wi-Fi problem, a system outage, or a cybersecurity concern, smartIT keeps your business connected, secure, and moving forward without the stress.
smartIT provides IT and cybersecurity services for businesses in Brooklyn NYC, designed to keep organizations secure, productive, and ready for growth.
IT Support & Cybersecurity Services:
Helpdesk & IT Support
Remote and onsite support, emergency IT support, managed IT services, project IT support, onboarding and offboarding, printer and device support, and a free 2-hour IT assessment.
Cybersecurity Services
vCISO, 24/7 monitoring and incident response, vulnerability management, phishing defense, endpoint protection, zero trust, security awareness training, and risk assessments.
VoIP & AV Services
RingCentral, Zoom Phone, GoTo setup and porting, cloud VoIP migrations, and hardware procurement.
WiFi & Networking
Wireless and wired networking, cabling, firewalls, ISP coordination, SD-WAN, network monitoring, and site assessments.
Hardware & Procurement
Hardware lifecycle management, work-from-home equipment procurement, and conferencing hardware.
IT Strategy & Management
vCIO services, account management, security and risk planning, license management, BCDR, and technology roadmaps.
Cloud Services
Microsoft 365, Google Workspace, SharePoint, OneDrive, Azure Virtual Desktop, email migrations, and cloud security hardening.
Other Services
IoT consulting, RPA, business process management, IT and security policies, and AI consulting.
Industries We Serve
- By Industry: startups, nonprofits, schools, small businesses, enterprises
- By Department: accounting firms, law firms, construction
At smartIT, we offer a variety of positions in IT support, project management, cybersecurity, networking, system administration, and more.Â
smartIT fosters a collaborative and inclusive work environment where employees are encouraged to grow, share ideas, and contribute to our mission of providing exceptional IT solutions.
We prioritize professional growth through individualized coaching, cross-functional training, and access to learning and development resources to help you enhance your skills and advance your career.
smartIT provides a competitive compensation package, including health insurance, 401k matching, generous PTO, work-from-home flexibility, and other employee perks designed to support your well-being.
To apply, visit our careers page, find the position that interests you, and submit your application online. Be sure to include your resume and a cover letter highlighting your relevant experience.
Our interview process typically involves an initial phone screening followed by in-person or virtual interviews. We focus on assessing your skills, experience, and fit within our company culture.
Yes, smartIT offers internship opportunities and entry-level positions designed to help new talent gain hands-on experience and develop their careers in the IT field.
At smartIT, we do more than react to issues. We manage and support your IT environment so your team can stay productive. From helpdesk support and device setup to onboarding, cybersecurity, WiFi stability, VoIP call quality, Microsoft 365 and Google Workspace management, and video conferencing setups, we provide solutions built around the way your business works.
What really sets us apart? Real people. Real support.
Every request is handled by experienced IT professionals. No bots. No call centers. No script reading. Our team learns your systems and your workflows, so we can fix issues quickly and prevent them from recurring. We look at root causes, not just symptoms, which means fewer repeated tickets and smoother day-to-day operations.Â
We prioritize responsiveness, transparency, and reliability. You get clear communication, fast resolution times, and proactive support that reduces downtime and keeps your business secure.
With smartIT, you get a trusted IT partner who’s committed to providing a fast, friendly and reliable IT support and cybersecurity services, so you can focus on your business.
Learn more about us and the IT support and cybersecurity services that provides business in the NYC, Long Island, Westchester and New Jersey.
Getting started is easy. If you’re interested in joining our team, explore our current job openings and see how we help organizations succeed through our Client Success Stories.
If you’re interested in our IT and cybersecurity services, contact us to schedule a consultation, learn more about our process, or request a free IT assessment.