Cloud, IT, WiFi, MDM & Cybersecurity Support for Enterprises in NY & NJ
Smarter Systems. Stronger Security. Seamless Scale.
smartIT provides enterprise-level IT, Cloud, WiFi, MDM, and Cybersecurity Support Services for large organizations in NYC, Long Island, Westchester and New Jersey. From complex networks to secure collaboration and compliance, we keep your infrastructure connected, protected, and performing at its best across every office and every device.
We partner with leading IT, WiFi and Networking, Video Conferencing, AV, Cloud, Mobile Device Management (MDM), IoT and Cybersecurity providers.
WiFi & IT That Drive Growth. Support That Builds Confidence.
Discover how smartIT’s IT, AV, WiFi, MDM, IoT, Cloud and cybersecurity solutions keep startups secure, productive, and ready to thrive.
Discovery
We begin by understanding your goals and reviewing your current setup, whether it involves your network, devices, domain, or cloud environment. Our team identifies performance gaps, security risks, and opportunities to optimize your systems.
Fix & Install
Once we have a clear picture, we create a tailored action plan. From deploying new hardware and software to configuring accounts, migrating data, or securing your environment, we handle every step with precision and care.
Completion
We verify that everything functions as intended and provide a reliable solution your team can depend on. For managed clients, our work continues with proactive monitoring, maintenance, and ongoing support to keep systems running smoothly.
Slow IT? Scattered Vendors? Security Gaps? We Can Help.
Why Enterprises Choose smartIT
smartIT helps enterprises reduce downtime, strengthen security, and simplify complex operations across their WiFi, Cloud, IT, MDM, and Networking environments. We provide experienced engineers, fast response times, and scalable solutions that support both internal and fully outsourced IT operations. Our focus is keeping your business efficient, secure, and running without interruptions.
Security and Compliance Built for Enterprise
We secure every endpoint, user, and workflow across your cloud systems, WiFi networks, and connected devices. Our team manages SSO, MFA, compliance, backups, and 24-hour monitoring so your enterprise stays protected and secure.
Streamlined User Lifecycle Management
We handle onboarding, offboarding, and access provisioning with speed and precision. That means fewer delays, tighter security, and zero gaps when roles change, whether your employees are using managed devices, cloud platforms, or office networks.
Fast, Friendly, and Reliable Support
Most issues are resolved in one ticket. Our team responds in 30 minutes or less to keep your operations, WiFi, and cloud systems running smoothly without disruption.
What You Can Expect with smartIT
Fast Help. Simple Setup. Happier Teams.
our average response time to client issues
the time it takes to fully switch to smartIT
client satisfaction rate after onboarding
Experiencing slow connections or network drop-offs across offices?
smartIT helps enterprises optimize WiFi coverage, strengthen connectivity, and resolve recurring network issues quickly so your teams can work without interruptions.
IT, WiFi, MDM, Cloud & Cybersecurity Services for Enterprises
We handle IT and cybersecurity support for enterprises that are growing fast, shifting priorities, or stretched thin. From scaling infrastructure and securing remote teams to tightening onboarding and reducing outages, we set up the systems that keep your business moving and make sure nothing important falls through the cracks.
Too many apps, accounts, or access requests to track?
We can help. Contact us. We simplify SaaS management for platforms like Microsoft 365 and Google Workspace, ensuring secure access, smooth onboarding, and clear visibility into user permissions across your organization.
Frequently asked questions
At smartIT, we know how stressful it can be when technology slows your team down. That is why we built a company that takes the headaches out of IT. Founded by former IBM leaders Justin Hermann, Marjorie Donaldson, and Jonathan Goldszmidt, our mission has always been simple: give businesses of every size the same reliable IT and cybersecurity support that large enterprises enjoy. We provide managed IT services, responsive IT support, and proactive cybersecurity for businesses across NYC, Long Island, Westchester, and New Jersey, with nationwide remote coverage so your team can work confidently from anywhere.
What makes us different is our balance of local technicians ready to step in and fast remote support only a call away. Whether it is a Wi-Fi problem, a system outage, or a cybersecurity concern, smartIT keeps your business connected, secure, and moving forward without the stress.
smartIT provides IT and cybersecurity services for businesses in Brooklyn NYC, designed to keep organizations secure, productive, and ready for growth.
IT Support & Cybersecurity Services:
Helpdesk & IT Support
Remote and onsite support, emergency IT support, managed IT services, project IT support, onboarding and offboarding, printer and device support, and a free 2-hour IT assessment.
Cybersecurity Services
vCISO, 24/7 monitoring and incident response, vulnerability management, phishing defense, endpoint protection, zero trust, security awareness training, and risk assessments.
VoIP & AV Services
RingCentral, Zoom Phone, GoTo setup and porting, cloud VoIP migrations, and hardware procurement.
WiFi & Networking
Wireless and wired networking, cabling, firewalls, ISP coordination, SD-WAN, network monitoring, and site assessments.
Hardware & Procurement
Hardware lifecycle management, work-from-home equipment procurement, and conferencing hardware.
IT Strategy & Management
vCIO services, account management, security and risk planning, license management, BCDR, and technology roadmaps.
Cloud Services
Microsoft 365, Google Workspace, SharePoint, OneDrive, Azure Virtual Desktop, email migrations, and cloud security hardening.
Other Services
IoT consulting, RPA, business process management, IT and security policies, and AI consulting.
Industies We Serve
- By Industry: startups, nonprofits, schools, small businesses, enterprises
- By Department: accounting firms, law firms, construction
Our help desk is available Monday through Friday, 9:00 AM to 6:00 PM EST, with after-hours emergency support available for critical issues. You can contact us by phone, email, or by submitting a help desk ticket, and our team typically responds within 30 minutes or less.
We serve businesses, nonprofits, and schools across New York and New Jersey. Explore the areas we serve:
Headquarters: Long Island, New York
Onsite Coverage:
- Westchester County, New York
- Suffolk County, New York
- Nassau County, New York
- Bergen County, New Jersey
- Essex County
- Union County, New Jersey
- Hudson County, New York
- Jersey City, New Jersey
- Bronx, New York
- Manhattan, New York
- Queens, New York
- Brooklyn, New York
- Staten Island, New York
Remote Support: available across the U.S.Â
Don’t see your area listed Contact us smartIT may already be supporting organizations in your region, or we can customize a remote or onsite solution for your team.
We offer flexible options to match your business needs. You can choose from:
- 3-Month Introductory Plan – a short-term commitment that gives you the opportunity to experience our IT support and cybersecurity services. If you’re not satisfied, you can cancel at the end of the 3 months with no further obligation.
- Annual Plans – discounted rates for organizations ready to commit longer-term.
- Project-Based Work – hourly or fixed-fee engagements for one-time IT or cybersecurity projects.
Learn more about our 3-month, annual, and project-based IT contracts here.
You can view our pricing page to explore the details and find the best-fit option for your business.
At smartIT, we do more than react to issues. We manage and support your IT environment so your team can stay productive. From helpdesk support and device setup to onboarding, cybersecurity, WiFi stability, VoIP call quality, Microsoft 365 and Google Workspace management, and video conferencing setups, we provide solutions built around the way your business works.
What really sets us apart? Real people. Real support.
Every request is handled by experienced IT professionals. No bots. No call centers. No script reading. Our team learns your systems and your workflows, so we can fix issues quickly and prevent them from recurring. We look at root causes, not just symptoms, which means fewer repeated tickets and smoother day-to-day operations.Â
We prioritize responsiveness, transparency, and reliability. You get clear communication, fast resolution times, and proactive support that reduces downtime and keeps your business secure.
With smartIT, you get a trusted IT partner who’s committed to providing a fast, friendly and reliable IT support —so you can focus on your business.
Learn more about us and the IT support and cybersecurity services that provides business in the NYC, Long Island, Westchester and New Jersey.
Our free 2 hour IT assessment includes a comprehensive review of your current infrastructure. We evaluate your systems, identify risks, assess tools, and offer tailored recommendations to improve security, performance, and reliability. This applies to nonprofits, schools, startups, small businesses, and enterprises.
Get started with your free assessment or explore the industries we serve.
Scheduling a discovery call or assessment is easy. You can:
Call us directly:
New York City (212) 651-0222
Nassau County (516) 855-8900
Suffolk County (631) 863-9590
Westchester County (914) 246-0777
New Jersey (973) 559-6856
Fill out the form on our website to request your assessment.
Meet with an IT expert for a quick consultation to discuss your setup and determine if an onsite visit is right for you. We’ll come to your office, assess your setup, and provide customized recommendations—at no cost to you.Â
Learn more about our process to see how we handle assessments from start to completion, or get started today with your free assessment.
Need better control over company laptops, tablets, and phones?
smartIT’s Mobile Device Management (MDM) solutions keep enterprise devices secure, updated, and compliant, wherever your employees work.