IT, WiFi & Cybersecurity Support Services for All Five Boroughs of NYC
From Manhattan to Staten Island, We’ve Got Your Business Covered
Whether you’re running a busy office in Midtown, a school in the Bronx, or a growing startup in Brooklyn, smartIT provides fast, local, and reliable IT, WiFi and cybersecurity support tailored to how your organization works. Remote, onsite, or hybrid we keep your systems secure and your team productive across all five boroughs.
Our Process
Discovery & Assessment
We begin by understanding your goals and reviewing your current setup, whether it involves your network, devices, domain, or cloud environment. Our team identifies performance gaps, security risks, and opportunities to optimize your systems.
Fix & Install
Once we have a clear picture, we create a tailored action plan. From deploying new hardware and software to configuring accounts, migrating data, or securing your environment, we handle every step with precision and care.
Completion
We verify that everything functions as intended and provide a reliable solution your team can depend on. For managed clients, our work continues with proactive monitoring, maintenance, and ongoing support to keep systems running smoothly.
We show up, solve problems, & support your team
Why NYC Businesses Choose smartIT
From Manhattan offices to Brooklyn startups, smartIT supports NYC businesses across all five boroughs with IT solutions that keep technology reliable, secure, and ready to grow with your organization.
Personalized Solutions
Every business is different. smartIT creates IT and cybersecurity solutions around your team’s needs, ensuring NYC companies get the right level of support.
Security-First Approach
Cybersecurity comes standard in all our services. From WiFi protection to email security, we safeguard NYC businesses with layered defenses that protect data and build trust.
Proactive Support
Our monitoring and management help prevent issues before they slow down your NYC business, keeping your team productive and your systems running smoothly.
What You Can Expect with smartIT
Fast Help. Simple Setup. Happier Teams.
our average response time to client issues
the time it takes to fully switch to smartIT
client satisfaction rate after onboarding
Struggling with IT Growing Pains or Security Concerns?
Whether you're dealing with constant tech disruptions, compliance pressures, or remote team issues, smartIT is ready to help. Get a free 2-hour IT assessment and discover what’s holding your operations back and how we can fix it fast.
WiFI, IT, Cloud & Cybersecurity Services Built for Your Business
smartIT provides flexible, scalable solutions that simplify IT, strengthen security, and help your team stay productive.
Our strategic partners
We partner with leading IT, AV, WiFi & Networking, Cloud, Mobile Device Management (MDM) and Cybersecurity providers.
Frequently asked questions
At smartIT, we know how stressful it can be when technology slows your team down. That is why we built a company that takes the headaches out of IT. Founded by former IBM leaders Justin Hermann, Marjorie Donaldson, and Jonathan Goldszmidt, our mission has always been simple: give businesses of every size the same reliable IT and cybersecurity support that large enterprises enjoy. We provide managed IT services, responsive IT support, and proactive cybersecurity for businesses across NYC, Long Island, Westchester, and New Jersey, with nationwide remote coverage so your team can work confidently from anywhere.
What makes us different is our balance of local technicians ready to step in and fast remote support only a call away. Whether it is a Wi-Fi problem, a system outage, or a cybersecurity concern, smartIT keeps your business connected, secure, and moving forward without the stress.
smartIT provides WiFi, IT and cybersecurity services for businesses in NYC (Brooklyn, Bronx, Staten Island, Manhattan and Queens) designed to keep organizations secure, productive, and ready for growth.
IT Support & Cybersecurity Services:
Helpdesk & IT Support
Remote and onsite support, emergency IT support, managed IT services, project IT support, onboarding and offboarding, printer and device support, and a free 2-hour IT assessment.
Cybersecurity Services
vCISO, 24/7 monitoring and incident response, vulnerability management, phishing defense, endpoint protection, zero trust, security awareness training, and risk assessments.
VoIP & AV Services
RingCentral, Zoom Phone, GoTo setup and porting, cloud VoIP migrations, and hardware procurement.
WiFi & Networking
Wireless and wired networking, cabling, firewalls, ISP coordination, SD-WAN, network monitoring, and site assessments.
Hardware & Procurement
Hardware lifecycle management, work-from-home equipment procurement, and conferencing hardware.
IT Strategy & Management
vCIO services, account management, security and risk planning, license management, BCDR, and technology roadmaps.
Cloud Services
Microsoft 365, Google Workspace, SharePoint, OneDrive, Azure Virtual Desktop, email migrations, and cloud security hardening.
Other Services
IoT consulting, RPA, business process management, IT and security policies, and AI consulting.
Industies We Serve
- By Industry: startups, nonprofits, schools, small businesses, enterprises
- By Department: dental practices, accounting firms, law firms, construction,
We offer flexible options to match your business needs. You can choose from:
- 3-Month Introductory Plan – a short-term commitment that gives you the opportunity to experience our IT support and cybersecurity services. If you’re not satisfied, you can cancel at the end of the 3 months with no further obligation.
- Annual Plans – discounted rates for organizations ready to commit longer-term.
- Project-Based Work – hourly or fixed-fee engagements for one-time IT or cybersecurity projects.
You can view our pricing page to explore the details and find the best-fit option for your business.
Our help desk is available Monday through Friday, 9:00 AM to 6:00 PM EST, with after-hours emergency support available for critical issues. You can contact us by phone, email, or by submitting a help desk ticket, and our team typically responds within 30 minutes or less.
smartIT provides IT support and cybersecurity services across New York City, covering all five boroughs with a full range of neighborhoods and zip codes.
Boroughs We Serve
Neighborhoods We Serve
Williamsburg, Downtown Brooklyn, Flushing, Astoria, Harlem, Upper East Side, Financial District, Riverdale, St. George, Tottenville, and many more across NYC.
Beyond New York City
In addition to NYC, smartIT supports businesses across Long Island (Nassau and Suffolk Counties), Westchester Count, and New Jersey (Hudson, Union, Bergen, and Essex Counties).
We provide unique services like fractional or dedicated vCIO, account management, and outsourced cybersecurity solutions. Our one-ticket resolution system ensures quick, effective support. What sets us apart is that all of your IT and security needs are handled by real, experienced professionals—not chatbots or automated systems. Our team is fully dedicated to delivering hands-on, human-driven support to help your small business, startup, nonprofit, enterprise or school thrive.
Learn more about us.
Our free 2 hour IT assessment includes a comprehensive review of your current infrastructure. We evaluate your systems, identify risks, assess tools, and offer tailored recommendations to improve security, performance, and reliability. This applies to nonprofits, schools, startups, small businesses, and enterprises.
Get started with your free assessment or explore the industries we serve.
Getting started is easy. Fill out our contact form or call us at 212-651-0222 to schedule your free 2 hour IT and cybersecurity assessment. We will review your current systems and provide expert recommendations to improve your IT and security. No chatbots, just real people ready to help.
Schedule Your IT & Cybersecurity Review NYC Businesses
Start with a Free 2-Hour IT Assessment
Tech issues slowing down your business in Brooklyn, the Bronx, Manhattan, Queens, or Staten Island? smartIT provides fast, expert IT and cybersecurity support to help your team stay productive and protected.