smartIT

Onsite IT Support for Suffolk County, New York Organizations & Businesses

Onsite IT Support for Sufffolk County Businesses

Tech issues slowing down your Suffolk County business? We can help. We’ll come to your office and get everything running again — from WiFi and networking, VoIP, Cloud, MDM devices to Microsoft 365, Google Workspace, and daily remote and onsite IT support. Our local technicians are ready to help across Melville, Plainview, Deer Park, Bay Shore, Islip, Hauppauge, Bohemia, Yaphank, Patchogue, Ronkonkoma, Bridgehampton, Center Moriches and beyond.

We partner with leading IT, AV, WiFi & Networking, Cloud, Mobile Device Management and Cybersecurity providers.

Onsite IT Support Services for Suffolk County, NY Businesses

We resolve day to day IT issues quickly and with minimal disruption to your work.

  • WiFi not connecting or slow internet
  • Laptop and workstation setup
  • Printers and scanners not working
  • Devices joining the wrong network
  • Email and calendar syncing issues
  • VPN and remote access setup
  • Slow systems and performance problems
  • Onboarding and offboarding
  • Microsoft 365 and Google Workspace support
  • Password resets and access management
  • VoIP and video conferencing issues (Zoom, Teams, RingCentral, etc.)
  • New device setup for employees
  • Secure employee offboarding and asset return
  • Network equipment replacements and upgrades


We also provide ongoing managed IT services, cybersecurity, networking, VoIP, MDM, device management, and project support. See all of our IT support and cybersecurity services.

Our onsite IT support service areas across Suffolk County:

  • Melville
  • Plainview
  • Deer Park
  • Bay Shore
  • Islip
  • Hauppauge
  • Bohemia
  • Yaphank
  • Patchogue
  • Ronkonkoma
  • Bridgehampton
  • Center Moriches

And nearby surrounding areas across Suffolk County

We support organizations of all sizes across Suffolk County:

  • Startups and small businesses
  • Growing companies and operations teams
  • Nonprofits and community organizations
  • Schools and education programs
  • Accounting, law, and professional offices
  • Construction, field, and hybrid teams
  • Professional services firms
  • Multi-floor offices and hybrid workplaces

Need Onsite IT Support in Suffolk County?

We’re ready to help. Whether it’s a slow network, a laptop that won’t connect, or an email issue that just won’t go away, our local techs can come to your office in Melville, Plainview, Bay Shore, Islip, or Hauppauge.

What Sets smartIT Apart

Why Businesses Choose smartIT

Businesses in Suffolk County choose smartIT because we provide responsive, reliable, and transparent support. You get local engineers who know your systems, understand your challenges, and work until the job is done right.

Fast, Local IT Support in Suffolk County

Our technicians are based nearby, providing same-day onsite help when needed and remote assistance when it’s faster. We minimize downtime and keep your people connected.

Support That Scales With Your Business

As your business expands, we adjust our support. From adding new employees to upgrading WiFi and devices, we help your team grow confidently with the right technology in place.

Clear Communication and One Point of Contact

If you are onboarding new employees, adding equipment, improving WiFi, or planning growth, we support your day to day needs and your long-term technology goals. We can expand support as your business changes.

What You Can Expect with smartIT

Fast Help. Simple Setup. Happier Teams.

Minutes
30

our average response time to client issues

Month
1

the time it takes to fully switch to smartIT

Percent
100

client satisfaction rate after onboarding

Get Started Today

Contact us to schedule your onsite IT support assessment. We’ll evaluate your systems, identify gaps, and provide recommendations to improve security and performance.

Onsite IT Support for Businesses in Suffolk, County NY

Audio Visual (AV)
Cybersecurity
Google Workspace
Hardware Lifecycle
IoT Consulting
IT On/Offboarding
Staff Augmentation
Managed Services
Low Voltage Cabling
Microsoft 365
Device Management
Networking
Onsite IT Support
Outsourced IT
Remote IT
System Admin
vCIO, & vCISO
VoIP Phone System
WiFi Networking
Domain Management
Printers, Copiers & Scanners
Remote Monitoring
IT Consulting
Cybersecurity & Risk
Ubiquiti Installation & Support

Looking for Reliable IT Support for Your Suffolk Office?

We take care of everything from WiFi and device setup to Microsoft 365, Google Workspace, and onboarding. Count on fast and dependable onsite IT support across Suffolk County so your team can stay focused on work.

Frequently asked questions

What is smartIT?

At smartIT, we know how stressful it can be when technology slows your team down. That is why we built a company that takes the headaches out of IT. Founded by former IBM leaders Justin Hermann, Marjorie Donaldson, and Jonathan Goldszmidt, our mission has always been simple: give businesses of every size the same reliable IT and cybersecurity support that large enterprises enjoy. We provide managed IT services, responsive IT support, and proactive cybersecurity for businesses across NYC, Long Island, Westchester, and New Jersey, with nationwide remote coverage so your team can work confidently from anywhere.

What makes us different is our balance of local technicians ready to step in and fast remote support only a call away. Whether it is a Wi-Fi problem, a system outage, or a cybersecurity concern, smartIT keeps your business connected, secure, and moving forward without the stress.

What services does smartIT provide?

smartIT provides IT and cybersecurity services for businesses in Brooklyn NYC, designed to keep organizations secure, productive, and ready for growth.

IT Support & Cybersecurity Services:

Helpdesk & IT Support
Remote and onsite support, emergency IT support, managed IT services, project IT support, onboarding and offboarding, printer and device support, and a free 2-hour IT assessment.

Cybersecurity Services
vCISO, 24/7 monitoring and incident response, vulnerability management, phishing defense, endpoint protection, zero trust, security awareness training, and risk assessments.

VoIP & AV Services
RingCentral, Zoom Phone, GoTo setup and porting, cloud VoIP migrations, and hardware procurement.

WiFi & Networking
Wireless and wired networking, cabling, firewalls, ISP coordination, SD-WAN, network monitoring, and site assessments.

Hardware & Procurement
Hardware lifecycle management, work-from-home equipment procurement, and conferencing hardware.

IT Strategy & Management
vCIO services, account management, security and risk planning, license management, BCDR, and technology roadmaps.

Cloud Services
Microsoft 365, Google Workspace, SharePoint, OneDrive, Azure Virtual Desktop, email migrations, and cloud security hardening.

Other Services
IoT consulting, RPA, business process management, IT and security policies, and AI consulting.

Industies We Serve

What are smartIT’s customer support hours?

Our help desk is available Monday through Friday, 9:00 AM to 6:00 PM EST, with after-hours emergency support available for critical issues. You can contact us by phone, email, or by submitting a help desk ticket, and our team typically responds within 30 minutes or less.

What areas in Suffolk County, NY does smartIT serve?

smartIT provides IT support and cybersecurity services across Suffolk County, New York, covering a full range of neighborhoods and zip codes.

Zip Codes We Serve

11746 • 11706 • 11717 • 11757 • 11772 • 11743 • 11704 • 11779 • 11722 • 11787
11735 • 11731 • 11901 • 11727 • 11763 • 11720 • 11725 • 11701 • 11967 • 11741
11729 • 11795 • 11784 • 11776 • 11768 • 11726 • 11790 • 11937 • 11747 • 11738
11798 • 11703 • 11754 • 11733 • 11780 • 11950 • 11788 • 11782 • 11953 • 11951
11751 • 11767 • 11946 • 11702 • 11742 • 11949 • 11730 • 11778 • 11755 • 11961
11764 • 11766 • 11740 • 11968 • 11716 • 11777 • 11713 • 11792 • 11752 • 11769
11933 • 11705 • 11934 • 11789 • 11786 • 11721 • 11963 • 11980 • 11940 • 11971
11715 • 11942 • 11954 • 11796 • 11944 • 11978 • 11724 • 11952 • 11749 • 11977
11718 • 11719 • 11976 • 11955 • 11935 • 11941 • 11964 • 11739 • 11939 • 11957
11960 • 11958 • 11932 • 11965 • 11930 • 11948 • 11959 • 11962 • 11972 • 11975
06390 • 11770 • 11973 • 11750 • 11708 • 11947 • 11970 • 11760 • 11775 • 11794
11931 • 11956 • 11707 • 11737 • 11969 • 00501 • 00544

Neighborhoods We Serve

Amagansett • Amityville • Aquebogue • Babylon • Bay Shore • Bayport • Bellport • Blue Point • Bohemia • Brentwood • Bridgehampton • Brightwaters • Brookhaven • Calverton • Center Moriches • Centereach • Centerport • Central Islip • Cold Spring Harbor • Commack • Copiague • Coram • Cutchogue • Deer Park • East Hampton • East Islip • East Marion • East Moriches • East Northport • East Quogue • East Setauket • Eastport • Farmingville • Fishers Island • Great River • Greenlawn • Greenport • Hampton Bays • Hauppauge • Holbrook • Holtsville • Huntington • Huntington Station • Islandia • Islip • Islip Terrace • Jamesport • Kings Park • Lake Grove • Laurel • Lindenhurst • Manorville • Mastic • Mastic Beach • Mattituck • Medford • Melville • Middle Island • Miller Place • Montauk • Moriches • Mount Sinai • Nesconset • New Suffolk • North Babylon • Northport • Oakdale • Ocean Beach • Orient • Patchogue • Peconic • Port Jefferson • Port Jefferson Station • Quogue • Remsenburg • Ridge • Riverhead • Rocky Point • Ronkonkoma • Sag Harbor • Sagaponack • Saint James • Sayville • Selden • Shelter Island • Shelter Island Heights • Shirley • Shoreham • Smithtown • Sound Beach • South Jamesport • Southampton • Southold • Speonk • Stony Brook • Upton • Wading River • Wainscott • Water Mill • West Babylon • West Islip • West Sayville • Westhampton • Westhampton Beach • Wyandanch • Yaphank

Beyond Suffolk County, New York

In addition to Suffolk County, New York, smartIT supports businesses throughout New York City (Brooklyn, Bronx, Manhattan, Queens, and Staten Island), Long Island (Nassau County), Westchester and New Jersey (Hudson, Union, Bergen, and Essex Counties).

What kind of contracts does smartIT offer?

We offer flexible options to match your business needs. You can choose from:

  • 3-Month Introductory Plan – a short-term commitment that gives you the opportunity to experience our IT support and cybersecurity services. If you’re not satisfied, you can cancel at the end of the 3 months with no further obligation.
  • Annual Plans – discounted rates for organizations ready to commit longer-term.
  • Project-Based Work – hourly or fixed-fee engagements for one-time IT or cybersecurity projects.

Learn more about our 3-month, annual, and project-based IT contracts here.

You can view our pricing page to explore the details and find the best-fit option for your business.

What makes smartIT different from other IT service providers?

At smartIT, we do more than react to issues. We manage and support your IT environment so your team can stay productive. From helpdesk support and device setup to onboarding, cybersecurity, WiFi stability, VoIP call quality, Microsoft 365 and Google Workspace management, and video conferencing setups, we provide solutions built around the way your business works.

What really sets us apart? Real people. Real support.

Every request is handled by experienced IT professionals. No bots. No call centers. No script reading. Our team learns your systems and your workflows, so we can fix issues quickly and prevent them from recurring. We look at root causes, not just symptoms, which means fewer repeated tickets and smoother day-to-day operations. 

We prioritize responsiveness, transparency, and reliability. You get clear communication, fast resolution times, and proactive support that reduces downtime and keeps your business secure.

With smartIT, you get a trusted IT partner who’s committed to providing a fast, friendly and reliable IT support —so you can focus on your business.

Learn more about us and the IT support and cybersecurity services that provides business in the NYC, Long Island, Westchester and New Jersey.

What’s included in smartIT's free IT assessment?

Our free 2 hour IT assessment includes a comprehensive review of your current infrastructure. We evaluate your systems, identify risks, assess tools, and offer tailored recommendations to improve security, performance, and reliability. This applies to nonprofits, schools, startups, small businesses, and enterprises.

Get started with your free assessment or explore the industries we serve.

How can I schedule a discovery call or assessment for our office?

Scheduling a discovery call or assessment is easy. You can:

Call us directly:
New York City (212) 651-0222
Nassau County (516) 855-8900
Suffolk County (631) 863-9590
Westchester County (914) 246-0777
New Jersey (973) 559-6856

Fill out the form on our website to request your assessment.

Meet with an IT expert for a quick consultation to discuss your setup and determine if an onsite visit is right for you. We’ll come to your office, assess your setup, and provide customized recommendations—at no cost to you. 

Learn more about our process to see how we handle assessments from start to completion, or get started today with your free assessment.

Talk With a Suffolk County IT Support Expert

Tell us what WiFi, Cloud, IT issue you are having. We will schedule a tech to onsite IT support assessment in Melville, Patchogue, Ronkonkoma, Bay Shore, and nearby areas.

By entering your phone number into this form, you consent to receive phone calls from us. We will not send any SMS messages to your phone number without your prior authorization. Your privacy is important to us, and we will handle your information in accordance with our privacy policy.