smartIT

Friendly IT Support & Cybersecurity for Businesses in NYC, Long Island, Westchester and New Jersey

Explore smartIT’s Service Areas

Our Service Areas

From NYC to the surrounding counties and New Jersey, smartIT provides fast, friendly IT support and cybersecurity built for local businesses. Whether it’s Wi-Fi issues, account lockouts, device setup, or security concerns, choose your area to see how we keep teams like yours up and running.

Queens, New York

In Queens from Flushing to Long Island City, businesses rely on our cloud management, networking, and collaboration tools that ensure teams remain secure, productive, and connected throughout.

Brooklyn, New York

From Williamsburg to Downtown Brooklyn, we support startups, schools, and creative agencies with IT support, secure networking, and cybersecurity services that keep operations smooth and secure.

Staten Island

On Staten Island, including St. George and Tottenville, we simplify IT for small businesses and organizations through responsive help desk support, cybersecurity, and one-ticket resolution services.

Manhattan

Serving Manhattan from Midtown to the Financial District, we deliver IT support, compliance, and cybersecurity services for finance, law, startups, and fast-paced businesses across the city.

Suffolk Coutny

Businesses in Suffolk County from Huntington to Riverhead rely on us for reliable cloud, networking, and device management that keeps them connected and protected.

Nassau County

Serving Nassau County communities such as Hempstead and Garden City, we deliver fast IT and cybersecurity services to  businesses.

Westchester County

Across Westchester from White Plains to Yonkers, we support schools, nonprofits, and businesses with responsive IT support and secure networking.

Essex County

In Essex County from Newark to Montclair, we deliver IT support, cybersecurity, and networking solutions that keep schools, nonprofits, and businesses operating securely, reliably, and efficiently.

Hudson County

Across Hudson County serving Jersey City, Hoboken, and Secaucus, our team provides IT support, cloud services, and cybersecurity that ensure local organizations remain secure, connected, and productive.

Bergen County

From Hackensack to Fort Lee in Bergen County, we support small businesses, schools, and nonprofits with IT support, cloud services, and cybersecurity solutions that protect growth and stability.

Union County

Serving Union County businesses across Elizabeth and Union, we provide IT support, cybersecurity, and device management that ensure organizations remain secure, efficient, and prepared for growth.

We show up, solve problems, & support your team

Why Businesses Choose smartIT

From Manhattan offices and Brooklyn startups to Westchester schools, Long Island nonprofits, and New Jersey businesses in Essex, Hudson, Bergen, and Union counties, smartIT delivers IT solutions that keep technology reliable, secure, and ready to grow with your organization.

Expert Strategy and Security

With vCIO and vCISO services, we guide your IT planning, cybersecurity, and compliance so your business can grow with confidence.

Fast and Proactive Support

Most issues are resolved in one ticket. Our team responds in 30 minutes or less to keep your operations moving without disruption.

Local and Personalized Service

Our technicians are based throughout NYC, Westchester, Long Island, and New Jersey. You’ll always get responsive, remote or onsite help from people who understand your systems and your industry.

Get Reliable IT & Cybersecurity Support Services for Your Business

Let smartIT get your systems running smoothly. Book your free 2-hour IT assessment today and see how we support businesses with IT that simply works.

What You Can Expect with smartIT

Fast Help. Simple Setup. Happier Teams.

Minutes
30

our average response time to client issues

Month
1

the time it takes to fully switch to smartIT

Percent
100

client satisfaction rate after onboarding

Tailored IT & Cybersecurity Solutions Built for Your Business

smartIT provides flexible, scalable solutions that simplify IT, strengthen security, and help your team stay productive.

Audio Visual (AV)
Cybersecurity
Google Workspace
Hardware Lifecycle
IoT Consulting
IT On/Offboarding
Staff Augmentation
Managed Services
Low Voltage Cabling
Microsoft 365
Device Management
Networking
Onsite IT Support
Outsourced IT
Remote IT
System Admin
vCIO, & vCISO
VoIP Phone System
WiFi Networking
Domain Management
Printers, Copiers & Scanners
Remote Monitoring
IT Consulting
Cybersecurity & Risk

Frequently asked questions

What services does smartIT offer?

smartIT provides IT and cybersecurity services for businesses in NYC (Brooklyn, Bronx, Staten Island, Manhattan and Queens) designed to keep organizations secure, productive, and ready for growth.

IT Support & Cybersecurity Services:

Helpdesk & IT Support
Remote and onsite support, emergency IT support, managed IT services, project IT support, onboarding and offboarding, printer and device support, and a free 2-hour IT assessment.

Cybersecurity Services
vCISO, 24/7 monitoring and incident response, vulnerability management, phishing defense, endpoint protection, zero trust, security awareness training, and risk assessments.

VoIP & AV Services
RingCentral, Zoom Phone, GoTo setup and porting, cloud VoIP migrations, and hardware procurement.

WiFi & Networking
Wireless and wired networking, cabling, firewalls, ISP coordination, SD-WAN, network monitoring, and site assessments.

Hardware & Procurement
Hardware lifecycle management, work-from-home equipment procurement, and conferencing hardware.

IT Strategy & Management
vCIO services, account management, security and risk planning, license management, BCDR, and technology roadmaps.

Cloud Services
Microsoft 365, Google Workspace, SharePoint, OneDrive, Azure Virtual Desktop, email migrations, and cloud security hardening.

Other Services
IoT consulting, RPA, business process management, IT and security policies, and AI consulting.

Industies We Serve

What kind of contracts does smartIT offer?

We offer flexible options to match your business needs. You can choose from:

  • 3-Month Introductory Plan – a short-term commitment that gives you the opportunity to experience our IT support and cybersecurity services. If you’re not satisfied, you can cancel at the end of the 3 months with no further obligation.
  • Annual Plans – discounted rates for organizations ready to commit longer-term.
  • Project-Based Work – hourly or fixed-fee engagements for one-time IT or cybersecurity projects.

You can view our pricing page to explore the details and find the best-fit option for your business.

What are smartIT’s customer support hours?

Our help desk is available Monday through Friday, 9:00 AM to 6:00 PM EST, with after-hours emergency support available for critical issues. You can contact us by phone, email, or by submitting a help desk ticket, and our team typically responds within 30 minutes or less.

What are smartIT’s service areas?

We serve businesses, nonprofits, and schools across New York and New Jersey. Explore the areas we serve:

Headquarters: Long Island, New York

Where Our Technicians Are Located: Our technicians are based in New York City, Long Island, New Jersey, Westchester, and Connecticut, delivering friendly responsive onsite IT support backed by full U.S. remote coverage.

Where Our Technicians Are Located: Our technicians are based in New York City, Long Island, New Jersey, Westchester, and Connecticut,

Onsite Coverage:

Remote Support: available across the U.S. 

Don’t see your area listed Contact us smartIT may already be supporting organizations in your region, or we can customize a remote or onsite solution for your team.

What makes smartIT different from other IT service providers?

We provide unique services like fractional or dedicated vCIO, account management, and outsourced cybersecurity  solutions. Our one-ticket resolution system ensures quick, effective support. What sets us apart is that all of your IT and security needs are handled by real, experienced professionals—not chatbots or automated systems. Our team is fully dedicated to delivering hands-on, human-driven support to help your small business, startup, nonprofit, enterprise or school thrive.

Learn more about us.

What’s included in smartIT's free IT assessment?

Our free 2 hour IT assessment includes a comprehensive review of your current infrastructure. We evaluate your systems, identify risks, assess tools, and offer tailored recommendations to improve security, performance, and reliability. This applies to nonprofits, schools, startups, small businesses, and enterprises.

Get started with your free assessment or explore the industries we serve.

How can we get started with smartIT?

Getting started is easy. Fill out our contact form or call us at 212-651-0222 to schedule your free 2 hour IT and cybersecurity assessment. We will review your current systems and provide expert recommendations to improve your IT and security. No chatbots, just real people ready to help.

Get Started Today

Schedule your free 2-hour IT assessment. We’ll evaluate your systems, identify gaps, and provide recommendations to improve security and performance.

By entering your phone number into this form, you consent to receive phone calls from us. We will not send any SMS messages to your phone number without your prior authorization. Your privacy is important to us, and we will handle your information in accordance with our privacy policy.