Local IT Onsite Support in NYC – Brooklyn, Queens, Bronx & Manhattan
Need Local Onsite IT Support in NYC?
We can help. smartIT provides onsite and remote IT support to businesses across New York City – Brooklyn, Queens, Bronx & Manhattan. We help resolve the everyday IT issues that slow down your team and interrupt your workflow.
We partner with leading IT, AV, WiFi & Networking, Cloud, Mobile Device Management and Cybersecurity providers.
Onsite IT Support Services for NYC Businesses
We resolve day to day IT issues quickly and with minimal disruption to your work.
- WiFi not connecting or slow internet
- Laptop and workstation setup
- Printers and scanners not working
- Devices joining the wrong network
- Email and calendar syncing issues
- VPN and remote access setup
- Slow systems and performance problems
- Onboarding and offboarding
- Microsoft 365 and Google Workspace support
- Password resets and access management
- VoIP and video conferencing issues (Zoom, Teams, RingCentral, etc.)
- New device setup for employees
- Secure employee offboarding and asset return
- Network equipment replacements and upgrades
We also provide ongoing managed IT services, cybersecurity, networking, VoIP, MDM, device management, and project support. See all of our IT support and cybersecurity services.
Our onsite IT support service areas across NYC:
- Midtown Manhattan
- SoHo
- Financial District
- Upper East Side
- Upper West Side
- Chelsea
- Flatiron
- Union Square
- Downtown Manhattan
- Downtown Brooklyn
- Brooklyn Heights
- Williamsburg
- DUMBO
- Fort Greene
- Gowanus
- Long Island City
- Astoria
- Sunnyside
- Forest Hills
Same day onsite support is available in most cases.
We support organizations of all sizes across NYC:
- Startups and small businesses
- Growing companies and operations teams
- Nonprofits and community organizations
- Schools and education programs
- Accounting, law, and professional offices
- Construction, field, and hybrid teams
- Professional services firms
- Multi-floor offices and hybrid workplaces
Fast, Friendly and Reliable Onsite IT Support in NYC
Get Onsite IT Support for Your NYC Business
Need IT help in Midtown, SoHo, Financial District, Downtown Brooklyn, Williamsburg, Long Island City, or Astoria? Our local techs will come to your office and get your team back up and running.
What Sets smartIT Apart
Why Businesses Choose smartIT for Onsite IT & Support
Businesses choose smartIT because we take ownership of the work and keep things running smoothly. We focus on resolving your onsite IT issues quickly, communicating clearly, and making sure your teams can stay productive. You get onsite IT support when you need it, remote IT support when it is faster, and a reliable team that understands your IT environment.
Fast Response and Hands-On Support
Most issues are solved remotely within minutes. When something requires hands-on troubleshooting, we send an engineer to your office. We minimize downtime and keep work moving without interrupting your team.
Support That Scales With You
Whether you are onboarding new employees, adding equipment, improving WiFi, or planning growth, we support your day to day needs and your long-term technology goals. We can expand support as your business changes.
Clear Communication and One Point of Contact
If you are onboarding new employees, adding equipment, improving WiFi, or planning growth, we support your day to day needs and your long-term technology goals. We can expand support as your business changes.
What You Can Expect with smartIT
Fast Help. Simple Setup. Happier Teams.
our average response time to client issues
the time it takes to fully switch to smartIT
client satisfaction rate after onboarding
Get Started Today
Contact us to schedule your onsite IT support assessment. We’ll evaluate your systems, identify gaps, and provide recommendations to improve security and performance.
Onsite IT Support for Startups, SMBs & Orgnaizations in NYC
Schedule an Onsite IT Support Assessment
WiFi slow? Laptop crashed? Accounts not syncing? We provide same-day onsite IT support across Manhattan, Brooklyn, and Queens, including Midtown, SoHo, Downtown Brooklyn, LIC, and Astoria.
Frequently asked questions
At smartIT, we know how stressful it can be when technology slows your team down. That is why we built a company that takes the headaches out of IT. Founded by former IBM leaders Justin Hermann, Marjorie Donaldson, and Jonathan Goldszmidt, our mission has always been simple: give businesses of every size the same reliable IT and cybersecurity support that large enterprises enjoy. We provide managed IT services, responsive IT support, and proactive cybersecurity for businesses across NYC, Long Island, Westchester, and New Jersey, with nationwide remote coverage so your team can work confidently from anywhere.
What makes us different is our balance of local technicians ready to step in and fast remote support only a call away. Whether it is a Wi-Fi problem, a system outage, or a cybersecurity concern, smartIT keeps your business connected, secure, and moving forward without the stress.
smartIT provides IT and cybersecurity services for businesses in Brooklyn NYC, designed to keep organizations secure, productive, and ready for growth.
IT Support & Cybersecurity Services:
Helpdesk & IT Support
Remote and onsite support, emergency IT support, managed IT services, project IT support, onboarding and offboarding, printer and device support, and a free 2-hour IT assessment.
Cybersecurity Services
vCISO, 24/7 monitoring and incident response, vulnerability management, phishing defense, endpoint protection, zero trust, security awareness training, and risk assessments.
VoIP & AV Services
RingCentral, Zoom Phone, GoTo setup and porting, cloud VoIP migrations, and hardware procurement.
WiFi & Networking
Wireless and wired networking, cabling, firewalls, ISP coordination, SD-WAN, network monitoring, and site assessments.
Hardware & Procurement
Hardware lifecycle management, work-from-home equipment procurement, and conferencing hardware.
IT Strategy & Management
vCIO services, account management, security and risk planning, license management, BCDR, and technology roadmaps.
Cloud Services
Microsoft 365, Google Workspace, SharePoint, OneDrive, Azure Virtual Desktop, email migrations, and cloud security hardening.
Other Services
IoT consulting, RPA, business process management, IT and security policies, and AI consulting.
Industies We Serve
- By Industry: startups, nonprofits, schools, small businesses, enterprises
- By Department: accounting firms, law firms, construction
Our help desk is available Monday through Friday, 9:00 AM to 6:00 PM EST, with after-hours emergency support available for critical issues. You can contact us by phone, email, or by submitting a help desk ticket, and our team typically responds within 30 minutes or less.
smartIT provides IT support and cybersecurity services across New York City, covering all five boroughs with a full range of neighborhoods and zip codes.
Boroughs We Serve
Neighborhoods We Serve
Williamsburg, Downtown Brooklyn, Flushing, Astoria, Harlem, Upper East Side, Financial District, Riverdale, St. George, Tottenville, and many more across NYC.
Beyond New York City
In addition to NYC, smartIT supports businesses across Long Island (Nassau and Suffolk Counties), Westchester Count, and New Jersey (Hudson, Union, Bergen, and Essex Counties).
We offer flexible options to match your business needs. You can choose from:
- 3-Month Introductory Plan – a short-term commitment that gives you the opportunity to experience our IT support and cybersecurity services. If you’re not satisfied, you can cancel at the end of the 3 months with no further obligation.
- Annual Plans – discounted rates for organizations ready to commit longer-term.
- Project-Based Work – hourly or fixed-fee engagements for one-time IT or cybersecurity projects.
Learn more about our 3-month, annual, and project-based IT contracts here.
You can view our pricing page to explore the details and find the best-fit option for your business.
At smartIT, we do more than react to issues. We manage and support your IT environment so your team can stay productive. From helpdesk support and device setup to onboarding, cybersecurity, WiFi stability, VoIP call quality, Microsoft 365 and Google Workspace management, and video conferencing setups, we provide solutions built around the way your business works.
What really sets us apart? Real people. Real support.
Every request is handled by experienced IT professionals. No bots. No call centers. No script reading. Our team learns your systems and your workflows, so we can fix issues quickly and prevent them from recurring. We look at root causes, not just symptoms, which means fewer repeated tickets and smoother day-to-day operations.Â
We prioritize responsiveness, transparency, and reliability. You get clear communication, fast resolution times, and proactive support that reduces downtime and keeps your business secure.
With smartIT, you get a trusted IT partner who’s committed to providing a fast, friendly and reliable IT support —so you can focus on your business.
Learn more about us and the IT support and cybersecurity services that provides business in the NYC, Long Island, Westchester and New Jersey.
Our free 2 hour IT assessment includes a comprehensive review of your current infrastructure. We evaluate your systems, identify risks, assess tools, and offer tailored recommendations to improve security, performance, and reliability. This applies to nonprofits, schools, startups, small businesses, and enterprises.
Get started with your free assessment or explore the industries we serve.
Scheduling a discovery call or assessment is easy. You can:
Call us directly:
New York City (212) 651-0222
Nassau County (516) 855-8900
Suffolk County (631) 863-9590
Westchester County (914) 246-0777
New Jersey (973) 559-6856
Fill out the form on our website to request your assessment.
Meet with an IT expert for a quick consultation to discuss your setup and determine if an onsite visit is right for you. We’ll come to your office, assess your setup, and provide customized recommendations—at no cost to you.Â
Learn more about our process to see how we handle assessments from start to completion, or get started today with your free assessment.
Talk to an Onsite NYC IT Support Expert
Tell us what’s going on. We’ll send a technician to your office in Midtown, SoHo, Downtown Brooklyn, Williamsburg, or LIC. Fast response. Clear communication.