smartIT

Reliable IT support for Nassau and Suffolk County Businesses 

Managed IT Services for Long Island Businesses

Running a business in Long Island means juggling a lot, and your technology should support you, not slow you down. smartIT provides dependable, friendly, and proactive IT services to companies across Nassau County and Suffolk County, helping teams stay productive, secure, and supported every day.

We partner with leading IT, WiFi and Networking, Video Conferencing, AV, Cloud, Mobile Device Management (MDM), IoT and Cybersecurity providers.

Why Long Island Businesses Choose smartIT

When something breaks or slows down, you want a local team you can trust. smartIT delivers fast support, strong security, and proactive IT management for companies across Long Island, including both Nassau County and Suffolk County.

Two hands shaking to represent the partnership in user onboarding and offboarding processes.

Support that grows with you

We fix issues before they disrupt your day. We monitor your systems, tune your WiFi, update devices, and keep your technology stable so your Long Island business can run smoothly without interruptions.

Fast Response Times

Whether it is a WiFi slowdown, Microsoft 365 issue, Google Workspace problem, or a device error, we respond quickly and stay with you until everything is working again. Long Island businesses rely on us for support that is consistent and dependable.

Security that helps protect your business

We protect your cloud accounts, devices, and network with monitoring, patching, MFA or 2SV, and best practices designed to keep Long Island teams safe. Your Nassau or Suffolk office stays secure no matter where your employees are working.

What You Can Expect with smartIT

Fast Help. Simple Setup. Happier Teams.

Minutes
30

our average response time to client issues

Month
1

the time it takes to fully switch to smartIT

Percent
100

client satisfaction rate after onboarding

Looking for Managed IT Services in Long Island?

We support Nassau and Suffolk County businesses with WiFi, cybersecurity, Microsoft 365, Google Workspace, and day-to-day IT needs.

Managed IT Services for Businesses in Long Island, NY

Audio Visual (AV)
Cybersecurity
Google Workspace
Hardware Lifecycle
IoT Consulting
IT On/Offboarding
Staff Augmentation
Managed Services
Low Voltage Cabling
Microsoft 365
Device Management
Networking
Onsite IT Support
Outsourced IT
Remote IT
System Admin
vCIO, & vCISO
VoIP Phone System
WiFi Networking
Domain Management
Printers, Copiers & Scanners
Remote Monitoring
IT Consulting
Cybersecurity & Risk
Ubiquiti Installation & Support

Need dependable Managed IT Services for your Long Island office?

If your team is dealing with slow WiFi, device issues, or cloud problems, we’re here to help stabilize your technology and support your employees.

Frequently asked questions

What is smartIT?

At smartIT, we know how stressful it can be when technology slows your team down. That is why we built a company that takes the headaches out of IT. Founded by former IBM leaders Justin Hermann, Marjorie Donaldson, and Jonathan Goldszmidt, our mission has always been simple: give businesses of every size the same reliable IT and cybersecurity support that large enterprises enjoy. We provide managed IT services, responsive IT support, and proactive cybersecurity for businesses across NYC, Long Island, Westchester, and New Jersey, with nationwide remote coverage so your team can work confidently from anywhere.

What makes us different is our balance of local technicians ready to step in and fast remote support only a call away. Whether it is a Wi-Fi problem, a system outage, or a cybersecurity concern, smartIT keeps your business connected, secure, and moving forward without the stress.

What is included in smartIT’s managed IT services?

smartIT’s managed IT services give your business a fully staffed IT team that supports your employees, protects your systems and keeps your technology running without interruptions. Instead of spending hours troubleshooting WiFi issues, fixing laptops or managing Microsoft 365 and Google Workspace, you get experts who take care of everything behind the scenes so your team can stay productive.

Our managed IT services include:

  • Fast and friendly helpdesk support
  • WiFi and network management
  • Cybersecurity protection and ongoing monitoring
  • Backups and disaster recovery
  • Device setup and management
  • Employee onboarding and offboarding
  • Support for Microsoft 365 and Google Workspace
  • Ongoing updates, maintenance and system monitoring

With smartIT, you gain a reliable IT partner that works as an extension of your team. We handle your technology end to end so you can focus on running and growing the business.

What services does smartIT provide?

smartIT provides IT and cybersecurity services for businesses in Brooklyn NYC, designed to keep organizations secure, productive, and ready for growth.

IT Support & Cybersecurity Services:

Helpdesk & IT Support
Remote and onsite support, emergency IT support, managed IT services, project IT support, onboarding and offboarding, printer and device support, and a free 2-hour IT assessment.

Cybersecurity Services
vCISO, 24/7 monitoring and incident response, vulnerability management, phishing defense, endpoint protection, zero trust, security awareness training, and risk assessments.

VoIP & AV Services
RingCentral, Zoom Phone, GoTo setup and porting, cloud VoIP migrations, and hardware procurement.

WiFi & Networking
Wireless and wired networking, cabling, firewalls, ISP coordination, SD-WAN, network monitoring, and site assessments.

Hardware & Procurement
Hardware lifecycle management, work-from-home equipment procurement, and conferencing hardware.

IT Strategy & Management
vCIO services, account management, security and risk planning, license management, BCDR, and technology roadmaps.

Cloud Services
Microsoft 365, Google Workspace, SharePoint, OneDrive, Azure Virtual Desktop, email migrations, and cloud security hardening.

Other Services
IoT consulting, RPA, business process management, IT and security policies, and AI consulting.

Industies We Serve

What are smartIT’s customer support hours?

Our help desk is available Monday through Friday, 9:00 AM to 6:00 PM EST, with after-hours emergency support available for critical issues. You can contact us by phone, email, or by submitting a help desk ticket, and our team typically responds within 30 minutes or less.

What areas in Long Island County, NY does smartIT provide managed IT services in?

smartIT provides IT support and cybersecurity services across Long Island, covering Nassau County and Suffolk County with a full range of neighborhoods and zip codes.

Counties We Serve
Nassau County, New York
Suffolk County, New York

Neighborhoods We Serve
Huntington, Melville, Smithtown, Patchogue, Riverhead, Hempstead, Freeport, Garden City, Massapequa, Great Neck, Hicksville, Glen Cove, Bay Shore, Islip, Ronkonkoma, Stony Brook, Montauk, Southampton, East Hampton, Jericho, Syosset, Oceanside, Long Beach, Westbury, Rockville Centre, Port Washington, Merrick, Bellmore, Commack, Lindenhurst, Deer Park, Brentwood, Farmingdale, and many more across Long Island.

Beyond Long Island
In addition to Long Island, smartIT supports businesses across New York City (Brooklyn, Bronx, Manhattan, Queens, and Staten Island), 
Westchester County, and New Jersey (Hudson, Union, Bergen, and Essex Counties).

What kind of contracts does smartIT offer?

We offer flexible options to match your business needs. You can choose from:

  • 3-Month Introductory Plan – a short-term commitment that gives you the opportunity to experience our IT support and cybersecurity services. If you’re not satisfied, you can cancel at the end of the 3 months with no further obligation.
  • Annual Plans – discounted rates for organizations ready to commit longer-term.
  • Project-Based Work – hourly or fixed-fee engagements for one-time IT or cybersecurity projects.

Learn more about our 3-month, annual, and project-based IT contracts here.

You can view our pricing page to explore the details and find the best-fit option for your business.

What makes smartIT different from other IT service providers?

At smartIT, we do more than react to issues. We manage and support your IT environment so your team can stay productive. From helpdesk support and device setup to onboarding, cybersecurity, WiFi stability, VoIP call quality, Microsoft 365 and Google Workspace management, and video conferencing setups, we provide solutions built around the way your business works.

What really sets us apart? Real people. Real support.

Every request is handled by experienced IT professionals. No bots. No call centers. No script reading. Our team learns your systems and your workflows, so we can fix issues quickly and prevent them from recurring. We look at root causes, not just symptoms, which means fewer repeated tickets and smoother day-to-day operations. 

We prioritize responsiveness, transparency, and reliability. You get clear communication, fast resolution times, and proactive support that reduces downtime and keeps your business secure.

With smartIT, you get a trusted IT partner who’s committed to providing a fast, friendly and reliable IT support —so you can focus on your business.

Learn more about us and the IT support and cybersecurity services that provides business in the NYC, Long Island, Westchester and New Jersey.

What’s included in smartIT's free IT assessment?

Our free 2 hour IT assessment includes a comprehensive review of your current infrastructure. We evaluate your systems, identify risks, assess tools, and offer tailored recommendations to improve security, performance, and reliability. This applies to nonprofits, schools, startups, small businesses, and enterprises.

Get started with your free assessment or explore the industries we serve.

How can I schedule a discovery call or assessment for our office?

Scheduling a discovery call or assessment is easy. You can:

Call us directly:
New York City (212) 651-0222
Nassau County (516) 855-8900
Suffolk County (631) 863-9590
Westchester County (914) 246-0777
New Jersey (973) 559-6856

Fill out the form on our website to request your assessment.

Meet with an IT expert for a quick consultation to discuss your setup and determine if an onsite visit is right for you. We’ll come to your office, assess your setup, and provide customized recommendations—at no cost to you. 

Learn more about our process to see how we handle assessments from start to completion, or get started today with your free assessment.

Get Started Today

Our Managed IT Services include network support, cybersecurity, device management, Microsoft 365, Google Workspace, and more for Long Island businesses. Contact us to schedule your IT assessment.

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