smartIT

IT support that feels like an extension of your New Jersey office

Managed IT Services for Businesses in New Jersey

Technology should make your day easier, not more complicated. With smartIT, you get a friendly team that handles your IT services, IT management, WiFi issues, cloud tools, and security needs so your employees stay productive and supported.

We partner with leading IT, WiFi and Networking, Video Conferencing, AV, Cloud, Mobile Device Management (MDM), IoT and Cybersecurity providers.

Why New Jersey businesses choose smartIT

Our goal is simple: make your technology quieter, more reliable, and easier to manage. When something breaks or slows down, you want a team you can trust. smartIT focuses on three things that matter most to New Jersey businesses: fast responses, strong security, and proactive IT management.

Two hands shaking to represent the partnership in user onboarding and offboarding processes.

Support that grows with you

We watch for issues before they turn into outages. That means monitoring your systems, tuning WiFi, updating devices, and planning upgrades so you are not surprised by recurring IT problems.

Fast Response Times

If your WiFi drops, Microsoft 365 stops syncing, Google Workspace is not loading, or someone’s laptop will not connect, we respond quickly and stick with it until the issue is resolved. Your employees know they have a real team to lean on.

Security that helps protect your business

We protect your cloud accounts, devices, and network with MFA or 2SV, patching, security baselines, and monitoring. Whether your employees are in Newark, Jersey City, Hoboken, or working remotely, we treat security as part of daily IT management, not an afterthought.

What You Can Expect with smartIT

Fast Help. Simple Setup. Happier Teams.

Minutes
30

our average response time to client issues

Month
1

the time it takes to fully switch to smartIT

Percent
100

client satisfaction rate after onboarding

Need a Reliable Partner to Manage Your IT and cybersecurity in New Jersey?

If you are juggling IT, Google Workspace, Microsoft 365, WiFi issues or mobile device management, we can help make things easier to handle. Contact us to schedule your free two hour assessment. for your New Jersey business.

Managed IT Services Support for New Jersey businesses

Audio Visual (AV)
Cybersecurity
Google Workspace
Hardware Lifecycle
IoT Consulting
IT On/Offboarding
Staff Augmentation
Managed Services
Low Voltage Cabling
Microsoft 365
Device Management
Networking
Onsite IT Support
Outsourced IT
Remote IT
System Admin
vCIO, & vCISO
VoIP Phone System
WiFi Networking
Domain Management
Printers, Copiers & Scanners
Remote Monitoring
IT Consulting
Cybersecurity & Risk
Ubiquiti Installation & Support

Looking for dependable IT support in New Jersey?

Whether you are dealing with slow WiFi, security concerns, or cloud app issues, we can help stabilize and support your environment.

Frequently asked questions

What is smartIT?

At smartIT, we know how stressful it can be when technology slows your team down. That is why we built a company that takes the headaches out of IT. Founded by former IBM leaders Justin Hermann, Marjorie Donaldson, and Jonathan Goldszmidt, our mission has always been simple: give businesses of every size the same reliable IT and cybersecurity support that large enterprises enjoy. We provide managed IT services, responsive IT support, and proactive cybersecurity for businesses across NYC, Long Island, Westchester, and New Jersey, with nationwide remote coverage so your team can work confidently from anywhere.

What makes us different is our balance of local technicians ready to step in and fast remote support only a call away. Whether it is a Wi-Fi problem, a system outage, or a cybersecurity concern, smartIT keeps your business connected, secure, and moving forward without the stress.

What is included in smartIT’s managed IT services?

smartIT’s managed IT services give your business a fully staffed IT team that supports your employees, protects your systems and keeps your technology running without interruptions. Instead of spending hours troubleshooting WiFi issues, fixing laptops or managing Microsoft 365 and Google Workspace, you get experts who take care of everything behind the scenes so your team can stay productive.

Our managed IT services include:

  • Fast and friendly helpdesk support
  • WiFi and network management
  • Cybersecurity protection and ongoing monitoring
  • Backups and disaster recovery
  • Device setup and management
  • Employee onboarding and offboarding
  • Support for Microsoft 365 and Google Workspace
  • Ongoing updates, maintenance and system monitoring

With smartIT, you gain a reliable IT partner that works as an extension of your team. We handle your technology end to end so you can focus on running and growing the business.

What services does smartIT provide?

smartIT provides IT and cybersecurity services for businesses in Brooklyn NYC, designed to keep organizations secure, productive, and ready for growth.

IT Support & Cybersecurity Services:

Helpdesk & IT Support
Remote and onsite support, emergency IT support, managed IT services, project IT support, onboarding and offboarding, printer and device support, and a free 2-hour IT assessment.

Cybersecurity Services
vCISO, 24/7 monitoring and incident response, vulnerability management, phishing defense, endpoint protection, zero trust, security awareness training, and risk assessments.

VoIP & AV Services
RingCentral, Zoom Phone, GoTo setup and porting, cloud VoIP migrations, and hardware procurement.

WiFi & Networking
Wireless and wired networking, cabling, firewalls, ISP coordination, SD-WAN, network monitoring, and site assessments.

Hardware & Procurement
Hardware lifecycle management, work-from-home equipment procurement, and conferencing hardware.

IT Strategy & Management
vCIO services, account management, security and risk planning, license management, BCDR, and technology roadmaps.

Cloud Services
Microsoft 365, Google Workspace, SharePoint, OneDrive, Azure Virtual Desktop, email migrations, and cloud security hardening.

Other Services
IoT consulting, RPA, business process management, IT and security policies, and AI consulting.

Industies We Serve

What are smartIT’s customer support hours?

Our help desk is available Monday through Friday, 9:00 AM to 6:00 PM EST, with after-hours emergency support available for critical issues. You can contact us by phone, email, or by submitting a help desk ticket, and our team typically responds within 30 minutes or less.

Which New Jersey areas does smartIT provide remote and onsite IT support in?

smartIT provides onsite IT support and cybersecurity services across Hudson, Essex, Bergen, and Union Counties. Our technicians support businesses in major New Jersey cities and local communities.

Hudson County
Jersey City, Hoboken, Secaucus, Union City, Weehawken

Essex County
Newark, Montclair, West Orange, Bloomfield, Irvington

Bergen County
Paramus, Hackensack, Fort Lee, Teaneck, Englewood

Union County
Elizabeth, Union, Linden, Rahway, Scotch Plains

Beyond New Jersey
In addition to New Jersey, smartIT provides onsite IT support and cybersecurity services across New York City, Long Island, and Westchester County.
Our team supports businesses in all five NYC boroughs along with Nassau County, Suffolk County, and Westchester County.

What kind of contracts does smartIT offer?

We offer flexible options to match your business needs. You can choose from:

  • 3-Month Introductory Plan – a short-term commitment that gives you the opportunity to experience our IT support and cybersecurity services. If you’re not satisfied, you can cancel at the end of the 3 months with no further obligation.
  • Annual Plans – discounted rates for organizations ready to commit longer-term.
  • Project-Based Work – hourly or fixed-fee engagements for one-time IT or cybersecurity projects.

Learn more about our 3-month, annual, and project-based IT contracts here.

You can view our pricing page to explore the details and find the best-fit option for your business.

What makes smartIT different from other IT service providers?

At smartIT, we do more than react to issues. We manage and support your IT environment so your team can stay productive. From helpdesk support and device setup to onboarding, cybersecurity, WiFi stability, VoIP call quality, Microsoft 365 and Google Workspace management, and video conferencing setups, we provide solutions built around the way your business works.

What really sets us apart? Real people. Real support.

Every request is handled by experienced IT professionals. No bots. No call centers. No script reading. Our team learns your systems and your workflows, so we can fix issues quickly and prevent them from recurring. We look at root causes, not just symptoms, which means fewer repeated tickets and smoother day-to-day operations. 

We prioritize responsiveness, transparency, and reliability. You get clear communication, fast resolution times, and proactive support that reduces downtime and keeps your business secure.

With smartIT, you get a trusted IT partner who’s committed to providing a fast, friendly and reliable IT support —so you can focus on your business.

Learn more about us and the IT support and cybersecurity services that provides business in the NYC, Long Island, Westchester and New Jersey.

What’s included in smartIT's free IT assessment?

Our free 2 hour IT assessment includes a comprehensive review of your current infrastructure. We evaluate your systems, identify risks, assess tools, and offer tailored recommendations to improve security, performance, and reliability. This applies to nonprofits, schools, startups, small businesses, and enterprises.

Get started with your free assessment or explore the industries we serve.

How can I schedule a discovery call or assessment for our office?

Scheduling a discovery call or assessment is easy. You can:

Call us directly:
New York City (212) 651-0222
Nassau County (516) 855-8900
Suffolk County (631) 863-9590
Westchester County (914) 246-0777
New Jersey (973) 559-6856

Fill out the form on our website to request your assessment.

Meet with an IT expert for a quick consultation to discuss your setup and determine if an onsite visit is right for you. We’ll come to your office, assess your setup, and provide customized recommendations—at no cost to you. 

Learn more about our process to see how we handle assessments from start to completion, or get started today with your free assessment.

Ready to make your technology simpler?

We support local New Jersey businesses with IT services, cybersecurity, network management, Microsoft 365, Google Workspace, and day-to-day help desk needs.

By entering your phone number into this form, you consent to receive phone calls from us. We will not send any SMS messages to your phone number without your prior authorization. Your privacy is important to us, and we will handle your information in accordance with our privacy policy.