Secure, reliable technology designed around how your organization works.
IT Support & Cybersecurity Services for Businesses in New York & New Jersey
From everyday support to cybersecurity, cloud, networking, and workplace technology, smartIT helps organizations reduce disruption, protect critical information, and keep their teams productive
We partner with leading IT, AV, WiFi & Networking, Cloud, Mobile Device Management (MDM) and Cybersecurity providers.
Industries and Departments We Support
Art Galleries
Protect artwork records, client information, business devices, and daily gallery operations with reliable IT, secure cloud access, Wi-Fi, audiovisual systems, and device management.
Dental Practices
Keep scheduling, imaging, communications, and office systems available with secure networks, protected devices, reliable backup, and responsive IT support.
Enterprises
Extend your internal capabilities with engineering expertise, field support, cybersecurity, project delivery, and consistent technology standards across offices and teams.
Nonprofits
Improve security, collaboration, and reliability while making responsible use of budgets, nonprofit licensing, and available technology programs.
Religious Organizations
Support staff, facilities, worship services, outreach programs, and distributed teams with secure IT, Wi-Fi, audiovisual systems, phones, and cloud services.
Schools
Keep classrooms and administrative teams connected with reliable Wi-Fi, identity security, device management, audiovisual systems, and responsive support.
Small Businesses
Get dependable IT support, cybersecurity, cloud management, and technology planning without building a full internal IT department.
Startups
Build a secure, scalable technology foundation for employee onboarding, cloud collaboration, devices, access management, and continued growth.
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Accounting
Protect financial information and keep accounting teams productive with secure access, reliable systems, backup, and strong technology controls.
Construction
Connect office and field teams with secure devices, cloud collaboration, reliable networks, and project-based technology support.
Legal
Protect confidential client information and maintain dependable access to email, documents, applications, and remote work systems.
Project Management
Standardize collaboration, access, devices, and communication across projects, vendors, employees, and distributed teams.
Property Management
Support offices and properties with reliable networks, Wi-Fi, cameras, access control, cloud platforms, phones, and vendor coordination.
IT Support and Cybersecurity Partner for Religious Organizations
Why Businesses Choose smartIT
Organizations choose smartIT for responsive support, technical expertise, and secure technology solutions tailored to how they operate. We provide onsite and remote IT support across New York and New Jersey.
Fewer Risks and Disruptions
We proactively identify issues, maintain critical systems, and plan for business continuity. Our team helps reduce downtime, improve reliability, and address technology risks before they disrupt your organization.
Fast, Dependable Support
Your team receives responsive support from experienced professionals who communicate clearly and take ownership. With a 30-minute average response time, we work quickly to resolve issues and restore productivity.
Security Built Into Every Solution
Cybersecurity is integrated into our recommendations, projects, and ongoing support. We help protect your users, devices, networks, cloud platforms, and data with controls designed for your environment.
Not Sure Which Solution Fits Your Organization?
Tell us how your team works, what is creating challenges, and what you need to improve. We will help you identify the right next step.
Client Results
 See how smartIT has helped organizations improve security, recover operations, modernize systems, and support their employees
After severe flooding damaged technology equipment, smartIT repaired and restored essential systems to help the practice reopen.
smartIT helped modernize the organization’s technology environment while improving cloud collaboration and security.
smartIT implemented Microsoft Intune, secured business devices, and simplified ongoing device administration.
Identify Technology Risks Before They Disrupt Your Business
Schedule a free 2-hour IT assessment. We will review your environment, identify immediate risks and gaps, and provide clear recommendations to improve security, performance, and reliability.
What You Can Expect with smartIT
Fast Help. Simple Setup. Happier Teams.
our average response time to client issues
the time it takes to fully switch to smartIT
client satisfaction rate after onboarding
IT & Cybersecurity Services Built for Your Business
Not sure where to begin?
Our team can assess your current environment and identify immediate concerns.
Frequently Asked Questions
At smartIT, we know how stressful it can be when technology slows your team down. That is why we built a company that takes the headaches out of IT. Founded by former IBM leaders Justin Hermann, Marjorie Donaldson, and Jonathan Goldszmidt, our mission has always been simple: give businesses of every size the same reliable IT and cybersecurity support that large enterprises enjoy. We provide managed IT services, responsive IT support, and proactive cybersecurity for businesses across NYC, Long Island, Westchester, and New Jersey, with nationwide remote coverage so your team can work confidently from anywhere.
What makes us different is our balance of local technicians ready to step in and fast remote support only a call away. Whether it is a Wi-Fi problem, a system outage, or a cybersecurity concern, smartIT keeps your business connected, secure, and moving forward without the stress.
smartIT provides IT and cybersecurity services for businesses in Brooklyn NYC, designed to keep organizations secure, productive, and ready for growth.
IT Support & Cybersecurity Services:
Helpdesk & IT Support
Remote and onsite support, emergency IT support, managed IT services, project IT support, onboarding and offboarding, printer and device support, and a free 2-hour IT assessment.
Cybersecurity Services
vCISO, 24/7 monitoring and incident response, vulnerability management, phishing defense, endpoint protection, zero trust, security awareness training, and risk assessments.
VoIP & AV Services
RingCentral, Zoom Phone, GoTo setup and porting, cloud VoIP migrations, and hardware procurement.
WiFi & Networking
Wireless and wired networking, cabling, firewalls, ISP coordination, SD-WAN, network monitoring, and site assessments.
Hardware & Procurement
Hardware lifecycle management, work-from-home equipment procurement, and conferencing hardware.
IT Strategy & Management
vCIO services, account management, security and risk planning, license management, BCDR, and technology roadmaps.
Cloud Services
Microsoft 365, Google Workspace, SharePoint, OneDrive, Azure Virtual Desktop, email migrations, and cloud security hardening.
Other Services
IoT consulting, RPA, business process management, IT and security policies, and AI consulting.
Industies We Serve
- By Industry: art galleries, religious organizations, startups, nonprofits, schools, small businesses, enterprises
- By Department: accounting firms, law firms, construction
Our help desk is available Monday through Friday, 9:00 AM to 6:00 PM EST, with after-hours emergency support available for critical issues. You can contact us by phone, email, or by submitting a help desk ticket, and our team typically responds within 30 minutes or less.
We serve businesses, nonprofits, and schools across New York and New Jersey. Explore the areas we serve:
Headquarters: Long Island, New York
Onsite Coverage:
- Westchester County, New York
- Suffolk County, New York
- Nassau County, New York
- Bergen County, New Jersey
- Essex County, New Jersey
- Union County, New Jersey
- Hudson County, New York
- Jersey City, New Jersey
- Bronx, New York
- Manhattan, New York
- Queens, New York
- Brooklyn, New York
- Staten Island, New York
Remote Support: available across the U.S.Â
Don’t see your area listed Contact us smartIT may already be supporting organizations in your region, or we can customize a remote or onsite solution for your team.
We offer flexible options to match your business needs. You can choose from:
- 3-Month Introductory Plan – a short-term commitment that gives you the opportunity to experience our IT support and cybersecurity services. If you’re not satisfied, you can cancel at the end of the 3 months with no further obligation.
- Annual Plans – discounted rates for organizations ready to commit longer-term.
- Project-Based Work – hourly or fixed-fee engagements for one-time IT or cybersecurity projects.
Learn more about our 3-month, annual, and project-based IT contracts here.
You can view our pricing page to explore the details and find the best-fit option for your business.
At smartIT, we do more than react to issues. We manage and support your IT environment so your team can stay productive. From helpdesk support and device setup to onboarding, cybersecurity, WiFi stability, VoIP call quality, Microsoft 365 and Google Workspace management, and video conferencing setups, we provide solutions built around the way your business works.
What really sets us apart? Real people. Real support.
Every request is handled by experienced IT professionals. No bots. No call centers. No script reading. Our team learns your systems and your workflows, so we can fix issues quickly and prevent them from recurring. We look at root causes, not just symptoms, which means fewer repeated tickets and smoother day-to-day operations.Â
We prioritize responsiveness, transparency, and reliability. You get clear communication, fast resolution times, and proactive support that reduces downtime and keeps your business secure.
With smartIT, you get a trusted IT partner who’s committed to providing a fast, friendly and reliable IT support —so you can focus on your business.
Learn more about us and the IT support and cybersecurity services that provides business in the NYC, Long Island, Westchester and New Jersey.
Our free 2 hour IT assessment includes a comprehensive review of your current infrastructure. We evaluate your systems, identify risks, assess tools, and offer tailored recommendations to improve security, performance, and reliability. This applies to nonprofits, schools, startups, small businesses, and enterprises.
Get started with your free assessment or explore the industries we serve.
Scheduling a discovery call or assessment is easy. You can:
Call us directly:
New York City (212) 651-0222
Nassau County (516) 855-8900
Suffolk County (631) 863-9590
Westchester County (914) 246-0777
New Jersey (973) 559-6856
Fill out the form on our website to request your assessment.
Meet with an IT expert for a quick consultation to discuss your setup and determine if an onsite visit is right for you. We’ll come to your office, assess your setup, and provide customized recommendations—at no cost to you.Â
Learn more about our process to see how we handle assessments from start to completion, or get started today with your free assessment.
IT Support Designed Around Your Organization
Your technology should make work easier, protect your organization, and provide a reliable foundation for growth. Let’s identify what is working, what needs attention, and the right next step.