Careers at smartIT – Where Tech Meets Community
Shape the Future of Technology with smartIT
At smartIT, we’re a community focused on innovation, support, and growth. Join us and make an impact!
Careers in IT & Cybersecurity at smartIT
From remote IT jobs to cybersecurity careers, smartIT offers growth, flexibility, and purpose. Join a people-first team delivering IT support across NYC, Long Island, Westchester, and New Jersey.
Our Story
We founded smartIT because we saw too many businesses frustrated by slow support, recurring tech problems, and inadequate cybersecurity. Your business deserves proactive, expert-level service—without waiting days for a callback or repeating your issues to multiple techs. Our approach is simple: fix IT and cybersecurity problems before they impact your productivity.
Why Join smartIT?
- Cutting-Edge Technology – Work with the latest tools and cloud platforms.
- Inclusive Culture – Bring your whole self; your perspective matters.
- Growth Opportunities – Access training, mentorship, and certifications.
- Impactful Work – Support businesses, schools, nonprofits, and startups that rely on us every day.
We prioritize well-being and work-life balance. At smartIT, you’ll find:
- Competitive Compensation & Benefits
- Health insurance & 401(k) match
- Generous PTO & parental leave
- Executive & individualized coaching
- Fully remote work environment
- Internet and utility reimbursement
- Cross-functional training and career development
- Office setup stipend for remote employees
- Home Office Setup Stipend
- Executive & Individualized Coaching
- Learning & Development Opportunities
- Cross-Functional Training
- Encouraging Employee Growth
- Inclusive & Collaborative Culture
Who We’re Looking For
We thrive on collaboration, creativity, and hands-on problem solving. Whether you’re an engineer, IT consultant, project manager, or client success expert, smartIT is the place to grow your career.
Life at smartIT
Founded by former IBM consultants, smartIT is more than just an IT services company — it’s a team of people committed to making technology simple, secure, and people-first. Our culture values curiosity, transparency, and teamwork.
Our Clients & Impact
At smartIT, the work you do creates real change. Our team delivers IT support and cybersecurity solutions (solutions) that keep organizations running smoothly. From nonprofits and schools to startups and small businesses (industries), clients count on us to protect their people and power their growth.
You can see this impact in our Client Success Stories. where every project shows how smartIT employees make a difference across Metro New York and beyond.
Inquiries and Support
If you have questions regarding the application process or working at smartIT, please don’t hesitate to reach out. We are committed to providing you with the information you need.
Find Your Perfect Role
Join Our Team!
smartIT offers competitive pay, great benefits, and a supportive culture where you can grow and make an impact. If you’re passionate about technology, explore our open roles and start your career with us today.
Your Career Questions, Answered: Join Our Team at smartIT
Frequently asked questions
At smartIT, we know how stressful it can be when technology slows your team down. That is why we built a company that takes the headaches out of IT. Founded by former IBM leaders Justin Hermann, Marjorie Donaldson, and Jonathan Goldszmidt, our mission has always been simple: give businesses of every size the same reliable IT and cybersecurity support that large enterprises enjoy.
We provide managed IT services, responsive IT support, and proactive cybersecurity for businesses across NYC, Long Island, Westchester, and New Jersey, with nationwide remote coverage so your team can work confidently from anywhere.
What makes us different is our balance of local technicians ready to step in and fast remote support only a call away. Whether it is a Wi-Fi problem, a system outage, or a cybersecurity concern, smartIT keeps businesses connected, secure, and moving forward without the stress.
We hire IT engineers, interns, cybersecurity specialists, project managers, account managers, and client success professionals. We also look for talent in cloud, networking, and IT strategy roles.
Our culture is collaborative, inclusive, and people-first. We value curiosity, teamwork, and transparency. Your perspective matters at smartIT.
smartIT provides a competitive compensation, including health insurance, 401k matching, generous PTO, work-from-home flexibility, and other employee perks designed to support your well-being.
Career growth is built in through individualized coaching, mentorship, cross-functional training, and support for certifications. We invest in your success from day one.
Our process is transparent and respectful of your time. Expect an initial phone or video call, followed by team interviews to ensure the right fit for both you and smartIT.
To apply, visit our careers page, find the position that interests you, and submit your application online. Be sure to include your resume and a cover letter highlighting your relevant experience.
We provide unique services like fractional or dedicated vCIO, account management, and outsourced cybersecurity solutions. Our one-ticket resolution system ensures quick, effective support. What sets us apart is that all of your IT and security needs are handled by real, experienced professionals—not chatbots or automated systems. Our team is fully dedicated to delivering hands-on, human-driven support to help your small business, startup, nonprofit, enterprise or school thrive.
Our IBM roots and people first values set us apart. Discover more in our About Us.
For Prospective Clients:
Getting started is easy. Fill out our contact form or call us at 212-651-0222 to schedule your free 2 hour IT and cybersecurity assessment. We will review your current systems and provide expert recommendations to improve your IT and security. No chatbots, just real people ready to help.
For Prospective Employees:
If you’re interested in joining our team, we invite you to explore our current job openings and apply. At smartIT, you’ll have the opportunity to work alongside dedicated professionals, contribute to meaningful projects, and grow in an inclusive environment. Let’s achieve great things together!
See how our team drives client success—explore our Client Success Stories.