Managed IT Services for NYC Businesses
If your team is dealing with IT outages, slow systems or unreliable support, we can help! smartIT provides managed IT services that keep businesses running smoothly. Whether you are looking for stronger cybersecurity, better WiFi performance, quicker support for your employees or simply a dependable IT partner, our team is here to help in a way that fits your goals and pace.
We partner with leading IT, WiFi and Networking, Video Conferencing, AV, Cloud, Mobile Device Management (MDM), IoT and Cybersecurity providers.
Why NYC Businesses Choose smartIT for Managed IT Services
Many NYC organizations appreciate having an IT partner who listens, understands their environment and responds with care. Our goal is to make your technology feel easier and your workday feel smoother.
Proactive Support That Prevents Downtime
Much of what we do happens behind the scenes. We monitor systems, apply updates and address small issues before they turn into disruptions for your team.
Fast Response Times That Keep You Moving
When someone on your team needs help, we respond quickly with clear guidance and patient support so work can continue without long delays.
Strategic IT Guidance with Predictable Pricing
We help protect your devices, data and accounts with thoughtful practices and ongoing monitoring so your organization can operate with greater confidence.
What You Can Expect with smartIT
Fast Help. Simple Setup. Happier Teams.
our average response time to client issues
the time it takes to fully switch to smartIT
client satisfaction rate after onboarding
Looking for reliable IT support in NYC
We can help. Contact us to schedule your free IT assessment.
Managed IT Services for Startups, SMBs & Orgnaizations in NYC
Looking for an easier way to manage your IT?
Tell us what business challenges you are facing and our IT experts will assess your needs and explore a few helpful paths with you.
Frequently asked questions
At smartIT, we know how stressful it can be when technology slows your team down. That is why we built a company that takes the headaches out of IT. Founded by former IBM leaders Justin Hermann, Marjorie Donaldson, and Jonathan Goldszmidt, our mission has always been simple: give businesses of every size the same reliable IT and cybersecurity support that large enterprises enjoy. We provide managed IT services, responsive IT support, and proactive cybersecurity for businesses across NYC, Long Island, Westchester, and New Jersey, with nationwide remote coverage so your team can work confidently from anywhere.
What makes us different is our balance of local technicians ready to step in and fast remote support only a call away. Whether it is a Wi-Fi problem, a system outage, or a cybersecurity concern, smartIT keeps your business connected, secure, and moving forward without the stress.
smartIT’s managed IT services give your business a fully staffed IT team that supports your employees, protects your systems and keeps your technology running without interruptions. Instead of spending hours troubleshooting WiFi issues, fixing laptops or managing Microsoft 365 and Google Workspace, you get experts who take care of everything behind the scenes so your team can stay productive.
Our managed IT services include:
- Fast and friendly helpdesk support
- WiFi and network management
- Cybersecurity protection and ongoing monitoring
- Backups and disaster recovery
- Device setup and management
- Employee onboarding and offboarding
- Support for Microsoft 365 and Google Workspace
- Ongoing updates, maintenance and system monitoring
With smartIT, you gain a reliable IT partner that works as an extension of your team. We handle your technology end to end so you can focus on running and growing the business.
smartIT provides IT and cybersecurity services for businesses in Brooklyn NYC, designed to keep organizations secure, productive, and ready for growth.
IT Support & Cybersecurity Services:
Helpdesk & IT Support
Remote and onsite support, emergency IT support, managed IT services, project IT support, onboarding and offboarding, printer and device support, and a free 2-hour IT assessment.
Cybersecurity Services
vCISO, 24/7 monitoring and incident response, vulnerability management, phishing defense, endpoint protection, zero trust, security awareness training, and risk assessments.
VoIP & AV Services
RingCentral, Zoom Phone, GoTo setup and porting, cloud VoIP migrations, and hardware procurement.
WiFi & Networking
Wireless and wired networking, cabling, firewalls, ISP coordination, SD-WAN, network monitoring, and site assessments.
Hardware & Procurement
Hardware lifecycle management, work-from-home equipment procurement, and conferencing hardware.
IT Strategy & Management
vCIO services, account management, security and risk planning, license management, BCDR, and technology roadmaps.
Cloud Services
Microsoft 365, Google Workspace, SharePoint, OneDrive, Azure Virtual Desktop, email migrations, and cloud security hardening.
Other Services
IoT consulting, RPA, business process management, IT and security policies, and AI consulting.
Industies We Serve
- By Industry: startups, nonprofits, schools, small businesses, enterprises
- By Department: accounting firms, law firms, construction
Our help desk is available Monday through Friday, 9:00 AM to 6:00 PM EST, with after-hours emergency support available for critical issues. You can contact us by phone, email, or by submitting a help desk ticket, and our team typically responds within 30 minutes or less.
smartIT provides IT support and cybersecurity services across New York City, covering all five boroughs with a full range of neighborhoods and zip codes.
Boroughs We Serve
Neighborhoods We Serve
Williamsburg, Downtown Brooklyn, Flushing, Astoria, Harlem, Upper East Side, Financial District, Riverdale, St. George, Tottenville, and many more across NYC.
Beyond New York City
In addition to NYC, smartIT supports businesses across Long Island (Nassau and Suffolk Counties), Westchester County, and New Jersey (Hudson, Union, Bergen, and Essex Counties).
We offer flexible options to match your business needs. You can choose from:
- 3-Month Introductory Plan – a short-term commitment that gives you the opportunity to experience our IT support and cybersecurity services. If you’re not satisfied, you can cancel at the end of the 3 months with no further obligation.
- Annual Plans – discounted rates for organizations ready to commit longer-term.
- Project-Based Work – hourly or fixed-fee engagements for one-time IT or cybersecurity projects.
Learn more about our 3-month, annual, and project-based IT contracts here.
You can view our pricing page to explore the details and find the best-fit option for your business.
At smartIT, we do more than react to issues. We manage and support your IT environment so your team can stay productive. From helpdesk support and device setup to onboarding, cybersecurity, WiFi stability, VoIP call quality, Microsoft 365 and Google Workspace management, and video conferencing setups, we provide solutions built around the way your business works.
What really sets us apart? Real people. Real support.
Every request is handled by experienced IT professionals. No bots. No call centers. No script reading. Our team learns your systems and your workflows, so we can fix issues quickly and prevent them from recurring. We look at root causes, not just symptoms, which means fewer repeated tickets and smoother day-to-day operations.Â
We prioritize responsiveness, transparency, and reliability. You get clear communication, fast resolution times, and proactive support that reduces downtime and keeps your business secure.
With smartIT, you get a trusted IT partner who’s committed to providing a fast, friendly and reliable IT support —so you can focus on your business.
Learn more about us and the IT support and cybersecurity services that provides business in the NYC, Long Island, Westchester and New Jersey.
Our free 2 hour IT assessment includes a comprehensive review of your current infrastructure. We evaluate your systems, identify risks, assess tools, and offer tailored recommendations to improve security, performance, and reliability. This applies to nonprofits, schools, startups, small businesses, and enterprises.
Get started with your free assessment or explore the industries we serve.
Scheduling a discovery call or assessment is easy. You can:
Call us directly:
New York City (212) 651-0222
Nassau County (516) 855-8900
Suffolk County (631) 863-9590
Westchester County (914) 246-0777
New Jersey (973) 559-6856
Fill out the form on our website to request your assessment.
Meet with an IT expert for a quick consultation to discuss your setup and determine if an onsite visit is right for you. We’ll come to your office, assess your setup, and provide customized recommendations—at no cost to you.Â
Learn more about our process to see how we handle assessments from start to completion, or get started today with your free assessment.
Get Started Today
Talk with an IT expert and discover how smartIT can improve your systems, secure your NYC business and support your team. Start your managed IT services support journey today.